• 3.0 out of 5 stars

    Surprises and disappointments

    • Written by from Calgary

    Prior to this case I had the Juice Pack Air for my 4s and loved it. It had data pass-through, a solid design, and no overly recessed headphone jack.

    Fast forward to the Juice Pack Plus for my 5s. It does NOT have data pass-through so I'm constantly having to take my case apart to listen to music in my car or on my portable radio, and the case just doesn't feel as 'solid'.

    No data pass-through is the biggest let down for me.

    3 of 4 people found this useful

  • 3.0 out of 5 stars

    Doesnt fully charge

    • Written by from PLANTATION

    I have had this case for about a month now and for some reason the case will not always fully charge. I do not keep on iphone at all times. I take it off and charge on its own over night and only use when needed. After 15 hrs of charging it still said that it was not fully charged. Another concern I have is this doesnt even fully charge the phone. I only get to 80% with this after being at 0. Good idea but cant believe it costs as much as it does! Is probably worth $20 AT MOST.

    2 of 3 people found this useful

  • 3.0 out of 5 stars

    Broke my headphones

    • Written by from Fresno

    Its a decent product except it has a few flaws. The battery works great, but the headphone jack leading into it does not. it broke my headphones as i was pulling them out and its very frustrating. the adapter they give to fix this problem breaks easily

    2 of 4 people found this useful

  • 3.0 out of 5 stars

    Trouble with product/good customer service

    • Written by from Miami

    I have had two of these now and I have had a little problem with battery either not charging or becoming very loose. The first one I would have to jam it into the phone with my thumb to get it to charge. Customer service at Mophie was great and they replaced it. The second one kept falling off and eventually I lost it so now I am stuck with the case minus the battery. I can't find a way to buy just the battery. If I could afford another I would buy it again, but . . . still thinking there must be something better.

    5 of 6 people found this useful