• 4.0 out of 5 stars

    Love it

    • Written by from Abilene

    I bought a Mophie with my iPhone 4S. It worked beautifully for me. I dropped it several times and it was fine but finally one drop seemed to affect the charging. I fiddled with the cord and case and when it showed it was charging, I would gently set it down and it would charge. I have loaned it to others who like it. Bought another so have 2 now. Only thing I don't like is that it is heavy. Would definitely buy again.

  • 3.0 out of 5 stars

    Doesnt fully charge

    • Written by from PLANTATION

    I have had this case for about a month now and for some reason the case will not always fully charge. I do not keep on iphone at all times. I take it off and charge on its own over night and only use when needed. After 15 hrs of charging it still said that it was not fully charged. Another concern I have is this doesnt even fully charge the phone. I only get to 80% with this after being at 0. Good idea but cant believe it costs as much as it does! Is probably worth $20 AT MOST.

  • 4.0 out of 5 stars

    problem charging

    • Written by from Austin

    I had the same problem as others describe. My mophie stopped charging suddenly. I took the iPhone from the apparatus and blew high velocity air over the connector for the phone and into the micro connector on the side. Works fine now. I guess things get crudded up from the pocket lint.

    5 of 5 people found this useful

  • 4.0 out of 5 stars

    Mohpie Juice Pack Pro for 4s WOULDNT CHARGE but i FIXED it!!!!!

    • Written by from WESTLAKE VILLAGE

    My Mophie Juice Pack Pro would not charge after a couple of months and I figured I got ripped off like most of the other reviewers due to a failed port connection . Then the phone rang and I dropped it (without the rubber outside part on to keep it all together). The pack hit the ground and broke in to the 3 separate pieces. I actually thought it was only a 2 piece thingy and diddnt know the bottom piece disconnected from the back top piece. Too make a long story short I reconnected the 3 pieces and now it works fine!!!! The moral of the story is make sure all 3 pieces are well connected. PRAISE THE LORD !!!!

    3 of 5 people found this useful

  • 1.0 out of 5 stars

    Good Customer Service - Poor Design

    • Written by from Ringwood

    Sorry, but no earth shattering news here. Mophie customers service is spot on with taking care of complaints, however the micro USB port design is a guaranteed failure after 45 days. The product is great, beyond this single flaw. Good protection, good runtime, But an un-chargeable battery is useless. I'll keep getting replacements until they change the design, or go broke doing warranty replacements. Hopefully it won't be the latter. The product gets zero stars for this deficiency. The lone Star on the rating is for excellent customer service.

    2 of 2 people found this useful

  • 1.0 out of 5 stars


    • Written by from Centerville

    Worked great for about a month. Now it will not accept a charge.

    6 of 6 people found this useful

  • 3.0 out of 5 stars

    Broke my headphones

    • Written by from Fresno

    Its a decent product except it has a few flaws. The battery works great, but the headphone jack leading into it does not. it broke my headphones as i was pulling them out and its very frustrating. the adapter they give to fix this problem breaks easily

    2 of 2 people found this useful

  • 1.0 out of 5 stars


    • Written by from Longueuil

    Reading the reviews...I consider myself lucky that mine lasted so long 6 WEEKS! the connector didn't last. I hope Apple will get rid of this product. the salesperson at apple store was so confident... i bought it... i regret it...

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Major Flaw in Case - USB attach plugin

    • Written by from Wake Forest

    This product DOES NOT LAST. The USB cable plug in was designed by individuals who had no clue. I've owned two of these cases for the iphone 4S. Both times the USB port wouldn't hold up under normal use. I opened the second case just to see how the connector was installed (total Mickey Mouse). This case is worth about $10 at most. That is cause you should be able to throw it away after it breaks. Until Mophie gets smart and designs something people can use effectively, this item remains on my junk list.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    USB connector broke in 3 weeks

    • Written by from Potomac

    The concept is great, and it worked well-- for 3 weeks. However, the USB port broke in about 3 weeks (light use, never dropped), and the product will no longer charge. I have read reviews after the fact, and see that this has been a consistent issue. Poor design and workmanship for a product at this price point. DO NOT BUY.

    7 of 7 people found this useful

  • 5.0 out of 5 stars


    • Written by from Ottawa

    I've had this case for over a month now and it's just fantastic, battery on my 4s sucked and now I can use for 3-4 days moderate use without having to find a charger! This case isn't too bulky brings my batter from 0-90, looks nice and save you alot of trouble! Another great thing is that the speaker is on the front so whatching videos my hands don't block the speakers anymore! Had this for around month and planning to get the pro one for and even nicer and longer Battery life!

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    catch 22 ?

    • Written by from CHICAGO

    I purchased Mophie Juice Pack Plus for iPhone 4 on Sunday and after couple of hours I discovered that every time I open turn on the phone it lowers down the volume. Also the button to increase the volume doesn't always work.
    I took it back to the Apple store. They tried to replace it with another one but same think happened to a newly opened battery. then they tried to put in some of the employees iphones 4 in it and everything worked perfectly.
    So because there is nothing wrong with the iphone its self and there is nothing wrong with Mophie battery itself they couldn't help me. it's specifically my phone (the volume buttons) that doesn't work with any of the Mophies juice packs.
    I really like the Mophie Juice Pack plus design and I really need longer working battery.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Could have been awesome

    • Written by from San Diego

    Same issue as everyone else. Charging port is worthless. Everything else makes this a great piece of gear, EVEN at the high price tag, until you factor the flimsy charging port (guaranteed to fail), then this case is worthless. My Blackberry has the same port, no problem after 3 years. Been through 3 mophies in a year. Cheap parts will be the doom of this company. Never again from them, anything. Boo.

    9 of 10 people found this useful

  • 5.0 out of 5 stars

    Good Buy So Far

    • Written by from Paranaque

    My first reaction was "where's the top"? After a little research, I learned why and I welcome it so I wouldn't have to worry about jacks fitting or not.

    I'm sorry to read all the negative comments, but I'd have to disagree with them. Though the Juice Pack Plus adds some bulk and heft to my 4s, the benefits and peace of mind of having extra power outweigh (pun intended, if you like) them. From less than 10% to 100% and with one light of power still left. Thats's got to be a good thing right?

    Look and feel for me are a non-issue and I like both. I have to admit that the "chopped top" took a little getting used to, but not a deal breaker.

    Charging is as quick as boasted and connections are all fine. Actually, I like the micro USB; it makes it more "universally friendly" when it comes to getting it charged. No need for proprietary cables.

    It's still new with me and I write this as a very satisfied customer. I'll be back if things turn sour sooner than I expect.

    Would I recommend this product? You bet!

    4 of 6 people found this useful

  • 2.0 out of 5 stars

    Great! When it works...

    • Written by from OLIVETTE

    Awesome to have when it works but I find myself having to attempt a connection numerous times before it finally connects. Way too much money for the CHANCE of it being able to help. Also very bulky. Rather just get a car charger and hope I dont get lost in the wilderness.

    8 of 13 people found this useful

  • 1.0 out of 5 stars

    Failed on first "charge" out of the box.

    • Written by from San Francisco

    I should have listened to the reviews. I will be attempting to return this device tomorrow. Besides having no charge when I purchased it (the user manual says it comes fully charged and "ready to go!"), the battery will not charge for longer than a minute. I'm very disappointed in this product. Apple should definitely reconsider selling it in their stores.

    13 of 17 people found this useful

  • 1.0 out of 5 stars

    Piece of expensive junk

    • Written by from Moorpark

    i bought it for travel. After few months it stopped charging the phone even when the switch is in green position. i sent it back to the vendor and in return received another junk that never worked.

    12 of 14 people found this useful

  • 1.0 out of 5 stars

    Don't waste your money - Breaks qucikly

    • Written by from Huntington Bay

    I loved never running out of a charge until I realized it's just poorly made. The Charging port has now broken on 3 different ones I have purchased - spent waaaay too much money with these guys. It's a shame. I haven't bought one for my 5 yet - jst can't shell out that ckind of money for a device that works at most 3 months....

    14 of 15 people found this useful

  • 2.0 out of 5 stars

    Great Idea Horrible Product

    • Written by from Bronx

    The charging case is beyond great when it works and the fact that the price is about the cost of a phone is crazy! However my charging piece never stayed on and now it has finally come off while I was out and is now lost what good is a charging case without the charging part? SO BAD DONT BUY THIS!

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Love it... when it works

    • Written by from somerset

    I've had two. The first was under 2 months old when it stopped charging. The charger would not stay plugged in. It took it back to AT&T and exchanged it for another (sill under warranty). Thought I just got a bad one the first time around, however the second proved that they are not well designed. The second is just over a year old and is now experiencing the same problem as the first did. It has always been a bit annoying to use because the usb charger was horrible to come unplugged, but at least it would charge. Now I have to hold the usb charger in the phone while it charges; if I let go, it stops charging. Juice Pack is a great idea poorly executed. I will not waste my money on another.

    11 of 11 people found this useful