• 1.0 out of 5 stars

    Large failure rate - Poor Support

    • Written by from Aurora

    I own many WeMo devices, including this Motion detector / switch. Unfortunately, this device is just like the rest of a WeMo line of products, it is not reliable and often fails. I have a room with no motion in it and It keeps getting triggered. There is no way to adjust anything on it.

    Most WeMo switches just drop off the grid for no reason and you lose control over them. It is a common occurance and any WeMo owner will tell you the same thing. Wait, wait and wait some more, then they reconnect again. Wifi Signals are fine but the switches don't act like it.


    If you are interested in WeMo devices and all the bad reviews have not turned you away from them, keep your receipt and boxs because chances are, you will return it.

    They do constant software updates and no issues are ever resolved. The APPS are just too basic and dummed down.

    There is a long history of compaints for every WeMo device. Belkin must have a large profit margin since it does not seem to bother them and they more than make up for all the returns and bad reviews.

    Take note of the reviews, the product is junk and you will be sorry you invested time and money in it.

  • 2.0 out of 5 stars

    Worked perfectly but interfered with garage door opener

    • Written by from Mokena

    Simple installation and setup. But rendered my garage door opener useless. The WeMo switch interfered with my garage door opener so badly that the opener remote would only work from a few feet away. I wish there was a viable solution because otherwise the switch worked great.

  • 1.0 out of 5 stars

    Simply unreliable, do not buy

    • Written by from Mexico

    I have one Insight Switch connected to a USB charger that power another electronic, the Switch turn itself off by no reason at random times, I m suspecting some kind of interference from the charger (Its a brand name one), for me this is a fault on their design or a miss in their user manual, in the other hand support is not useful at all, they are only good at send you canned answers. Worst of all there is no voice on the support for HomeKit at the moment, so my advice is not buy for now, they need to fix their firmware, improve their customer support and support HomeKit for the Apple users

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Has worked flawlessly for me!

    • Written by from Portland

    Title says it all. I'm not sure why so many have reviewed this product with so many issues. I have found them to connect without issue, be programed without issue, revise the schedule without issue, and show up on 3 different devises (2 iphones, 1 iPad) reliably. I have 6 plug in units and 3 in-wall switches and all of them were purchased at different times from both retail and ebay. All of them work great. My only complaint is that you can only program them from your smart phone. I would like there to be a desktop version of the app so I can program from my computer as well.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Sunrise Sunset

    • Written by from West Kelowna

    I've read many of the reviews dealing with this issue and add that as of Feb 15/15 there is still no fix. I am able to program my lights to turn on at sunset and it works fine for that day but the time does not change as the sunset time changes. I've been in contact with Wemo but they just keep sending cookie cutter responses pointing to my modem/router. The modem/ router does not carry the task of adjusting to sunset change. They're all idiots to allow this problem to get to this stage. DO NOT BUY.

    5 of 5 people found this useful

  • 5.0 out of 5 stars

    GREAT PRODUCT...

    • Written by from Justice

    This is one of the greatest products of all the time, works great if you know how to use it and how to set it up. 5 STARS BELKIN !!!

    0 of 3 people found this useful

  • 1.0 out of 5 stars

    Complete and utter rubbish

    • Written by from Warwick

    This cannot be relied up for switching electronics / heaters on and off, simply because it does not reliably allow you to do this. This obviously poses a serious safety risk and I'm sure it's only a matter of time before Belkin get sued over something like a house fire, caused by the malfunction of one of their devices / this app (whichever is to blame) .

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Crashes every time you try to use schedule

    • Written by from Boston

    Do not bother wasting your money on one of these. The main feature they push, being able to run a device such as a light on a schedule, crashes every time on both android and iOS. For the amount they charge for this it is very annoying that such basic functionality does not work. We will be returning ours and I suggest you look for a different product.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Junk

    • Written by from Vancouver

    It worked when I first bought it a year or so ago! Something has happend to the firmware or app because it no longer works! "Can't connect to wifi" done all the resets and still nothing! What a piece of junk!

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    Not working the way it was explained

    • Written by from Tulare

    does not stay connected, will work fine until you close app. will just stop working. will start working .what is wrong with these people fix your stuff.

    7 of 9 people found this useful

  • 1.0 out of 5 stars

    WeMo Switch does not connect to wifi

    • Written by from Carrollton

    I would not waste any money or time on purchasing this product. It does not connect to your wifi network. I was thinking that you could also connect remotely to this device, but that is not the case which makes it useless. Even if it connected to your wifi, the best that it could describe it is an expensive remote control.

    Stay Away!

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    The Belkin WeMo device does not work remotely

    • Written by from Scottsdale

    The Belkin WeMo switch simply DOES NOT WORK REMOTELY which defeats its purpose. I bought the device to control a light on a second home. The device works in the home while I am there in person. As I go away and try to control it remotely from another house simply does not work. I have done this twice to no avail. The reason I bought it was to control it remotely. What good does it do if it cannot be controlled remotely. If it works only when I am there (i.e. were the device is) I may as well get up from my computer and turn the light switch on and throw away the device. Absolutely worthless. Don't waist your money by buying a WeMo switch. Wish I could get my money back, actually is not the money is false advertising that bothering me.

    7 of 9 people found this useful

  • 1.0 out of 5 stars

    Work for about 2 weeks

    • Written by from Round Rock

    I believe it upgraded to a firmware that no longer works. I have three units that are now all useless. They will not connect to the Wi-Fi no matter what. I do not recommend this product at this time.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Wemo app crash, cannot open

    • Written by from Anjou

    I had two wemo insight swith devices on my network before and everything was working well. Yesterday, i added to more wemo insight switch and now, wemo app become unstable and crash when i try to open the app. For 4 devices, it's to much for the app, to work on ios 8.1 on iphone 4s. I finaly removed a device and now wemo app is more stable. Is it a problem with ios or wemo app? I don't know, but don't buy it now if you need more than 3 devices.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    App doesn't work...which means you can't control the switches

    • Written by from Katy

    App won't allow the user to select remote access. iOS updates have screwed this big time. DOn't buy until fixed.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    WeMo unreliable

    • Written by from Sylvan Lake

    Have 2 wall switches and 1 receptacle switch. They have got more unreliable as firmware progresses. Mostly grayed out now on remote which was the whole point so I could monitor my cabin. Save your money.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Crashes all the time useless

    • Written by from Dallas

    Every time you open the app it crashes. iOS 8 software. Pathetic you cannot fix with the upgraded iOS. Returning all equipment users should stay away from this brand

    16 of 16 people found this useful

  • 1.0 out of 5 stars

    It continually crashes

    • Written by from Maumee

    I have used the plug outlets and several light switches for over a year. With each upgrade in firmware they crash more frequently. Since iOS 8 it doesn't stay up more than a second and it crashes both on iPad and iPhone. Now rules are not working either. Don't buy this product!!

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Fail

    • Written by from Watertown

    WeMo Insight turns on/off randomly. Have reset/restored it over and over. No reason why it should be turning on/off rapidly in succession. Belkin support is no help.

    11 of 11 people found this useful

  • 4.0 out of 5 stars

    Good Devices and Work as Claimed...IF you have a strong Wifi Router

    • Written by from Calgary

    When I first began installing these devices I noticed I'd lose them from the device list. I'd have to reset the router to get them reconnected so they could be rediscovered. As I began to actually depend on the devices it got more and more annoying when they'd drop off the device list. I had wifi extenders which seemed to help, but I'd still lose devices.

    For various other reasons I opted to upgrade my wifi router. The new one seemed to work worse than the old one, with ALL the WEMO devices dropping off in one gulp. I blamed the router...but before junking it I thought I'd try some "tricks" to reduce interference and to promote a stronger signal. They worked. Turns out my router was fine...it was where it was placed, and interference from my neighbors' routers that was creating all my wifi troubles.

    So I've had a good solid several weeks of strong wifi connections and reliable use. The built-in rules for WEMO are very nice but tying the WEMO devices to the IFTTT system really adds some unique functionality. I can turn on my bedroom light and, at the same time, the lamps turn on as well. I have a heater in my garage that only turns on if it's actually cold outside. When my family comes home the outdoor lights turn automatically when my smartphone tells them we've returned to the area.

    I have 16 wemo devices now and I fully intend on adding at least two more (so that all the lights on one floor are WEMO enabled).

    But I'll agree with some of the other posters...if you've got a weak wifi signal, or wifi interference, they're annoying as heck to set up and maintain. And even if you do set them up, despite the interference/weak-signal, they may not function as you'd hoped (may not connect completely to IFTTT services).

    So only get these if you've got a strong, reliable, wifi signal where-ever you plan on placing the wemo.

    8 of 9 people found this useful