• 1.0 out of 5 stars

    Wemo does not adjust for sunrise and sunset

    • Written by from NORFOLK

    I bought two light switches about 6 months ago, for outdoor lights. Easy to install and set-up. However, despite setting and re-setting the rules numerous times, they will not turn on at sunset and off at sunrise per the rules I set. It may start following the sunset/sunrise rules, but then does not appear to keep up with the daily changes or change to daylight savings time. Turns on now at 5 pm even though sunset is at about 7 pm. Minimalist instructions and support make it difficult to troubleshoot. I have to rate it a 1 because the main reason for purchasing this product is to automate the lights so that they go on at sunset and off at sunrise and it does not do that reliably.

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    App crashes...and crashes and crashes and crashes...

    • Written by from Auckland

    I like the idea and had it working fine... then the app started crashing... now that is all it does! Switches are no use without the App. The App is not stable.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Firmware update bricks devices

    • Written by from Fresno

    The latest firmware update fails and makes the units inoperable.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Stay Away - Remote Access No Longer Works

    • Written by from Georgetown

    These devices worked great until the latest firmware and app upgrade. Now you can't access the devices remotely which is the whole point of owning these devices. Support from Belkin is ridiculously slow or non-existent. Do yourself a favor and don't spend your money on these items until Belkin gets them working again.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Same issues as others

    • Written by from Southaven

    set up was easy enough. however switch has about a 30% rate of being "found" on the app. Could not control/find lights from outside my actually house/remotely. which is the point. Not sure how others are experiencing zero difficulties? I will open the app... some times the devise are there... most of the time they are not. if away from home wifi and on LTE network this seems to have zero ability to perform.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Does Not Work

    • Written by from Denver

    It will not stay connected to wifi. It works for awhile and then just disconnects. It is then a pain to get connected again. I have unplugged, restored, etc and it keeps happening. Don't waste your time and money.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Garbage Product

    • Written by from Edmonton

    The switches when they do work, which is almost never, are intermittent. Issues connecting to wireless routers, issues with Remote Access, no support from Belkin other than referring me to the setup guide. Keep away from this product! There are better alternatives.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Disappointed

    • Written by from Markham

    I had purchased this product with the hope that I could use it to control items in our winter home in the south.
    After spending a great deal of time trying to get this unit to operate properly I have give up.
    I would not trust the WeMo to control anything.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Unbelievably Awful

    • Written by from High Wycombe

    Complete and utter piece of junk. Totally unreliable with virtually no range. Regularly drops out requiring resetting and at the time of writing this review it refuses to see my wifi - Rarely have I been this unimpressed!

    6 of 8 people found this useful

  • 1.0 out of 5 stars

    Just does not work

    • Written by from Pacific Palisades

    I had it for 5 days and had to RESET it EVERY day
    I gave it one star since there is no option to give zero

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Unable to remain paired on wifi

    • Written by from Cupertino

    This thing is horrendous. It's not capable of staying paired to wifi, but the regular WEMO switches do just fine. Even if you put it RIGHT NEXT to the wireless radio, it wont see it. Setup is a pain as it will only see 1 wireless network, which may be your neighbors... which begs the problem... "Now what?"

    Keep working on it guys, this is very Microsoft of you. Cool Idea, TERRIBLE implementation!

    :)

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    Handsome Disappointment

    • Written by from San Antonio

    Its connection is 3-prong (grounded) and it is 120v 15A. It adds 1.5" to the distance-from-wall of anything plugged into it as its receptacle is forward-facing. Its wide but if used in the top receptacle of a standard 2-receptacle outlet, you should still be able to use the bottom receptacle.
    Setup is atrocious. It's 802.11b/g 2.4GHz (not that this is printed anywhere); the MAC address printed on the back of the unit is misleading as it has 2 MAC addresses (1 setup only, 1 that is used post-setup -- the one on the label is the setup MAC address; add 1 to the last digit of that address & you get the real MAC address) and it will NOT work in a MAC-filtered environment.

    9 of 14 people found this useful

  • 1.0 out of 5 stars

    Can't even connect to my WiFi!

    • Written by from Anacortes

    It's been two days of reviewing all their help topics, blogs, videos, etc. trying everything imaginable and I still cannot connect to home wifi. Everything else, mac books, iphones, ipads, blue ray, all connect effortlessly to my wifi. This should not be this hard.

    I have an email in to support. If they don't provide fast help it's going to be returned.

    14 of 18 people found this useful

  • 1.0 out of 5 stars

    JUNK!!!

    • Written by from Sugar Land

    I usually never write a review.
    This product is JUNK!!!
    Worked great for a couple of days, now I can no longer access my Wemo switches from a remote locations. No configuration changes were made. Tech Support is useless at best.

    13 of 31 people found this useful

  • 1.0 out of 5 stars

    Not ready for production

    • Written by from Marana

    This thing is, unfortunately, a piece of junk. IF, and I mean IF, you're able to get it to connect to your wifi at all it will intermittently lose the connection and completely never connect again until reset. This includes if you move plugs and thus power cycle it.

    The range of the device is terrible, it loses signal a mere 30 feet away from my Airport Extreme...at the same location my other devices show full signal strength.

    The application used to control and configure crashes regularly and requires you to intermittently reboot your iOS device to even get it to work at all.

    Once the device is configured, if you make it that far, it leaves a no-authentication required open wifi SSID published in your house PER device (one for the switch, one for the motion device, etc.)

    The idea is great. The execution is horrible. A huge disappointment. Returning it today after multiple days of mucking and false hope.

    24 of 37 people found this useful