• 1.0 out of 5 stars

    The Belkin WeMo device does not work remotely

    • Written by from Scottsdale

    The Belkin WeMo switch simply DOES NOT WORK REMOTELY which defeats its purpose. I bought the device to control a light on a second home. The device works in the home while I am there in person. As I go away and try to control it remotely from another house simply does not work. I have done this twice to no avail. The reason I bought it was to control it remotely. What good does it do if it cannot be controlled remotely. If it works only when I am there (i.e. were the device is) I may as well get up from my computer and turn the light switch on and throw away the device. Absolutely worthless. Don't waist your money by buying a WeMo switch. Wish I could get my money back, actually is not the money is false advertising that bothering me.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Work for about 2 weeks

    • Written by from Round Rock

    I believe it upgraded to a firmware that no longer works. I have three units that are now all useless. They will not connect to the Wi-Fi no matter what. I do not recommend this product at this time.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Wemo app crash, cannot open

    • Written by from Anjou

    I had two wemo insight swith devices on my network before and everything was working well. Yesterday, i added to more wemo insight switch and now, wemo app become unstable and crash when i try to open the app. For 4 devices, it's to much for the app, to work on ios 8.1 on iphone 4s. I finaly removed a device and now wemo app is more stable. Is it a problem with ios or wemo app? I don't know, but don't buy it now if you need more than 3 devices.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    App doesn't work...which means you can't control the switches

    • Written by from Katy

    App won't allow the user to select remote access. iOS updates have screwed this big time. DOn't buy until fixed.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    WeMo unreliable

    • Written by from Sylvan Lake

    Have 2 wall switches and 1 receptacle switch. They have got more unreliable as firmware progresses. Mostly grayed out now on remote which was the whole point so I could monitor my cabin. Save your money.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Crashes all the time useless

    • Written by from Dallas

    Every time you open the app it crashes. iOS 8 software. Pathetic you cannot fix with the upgraded iOS. Returning all equipment users should stay away from this brand

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    It continually crashes

    • Written by from Maumee

    I have used the plug outlets and several light switches for over a year. With each upgrade in firmware they crash more frequently. Since iOS 8 it doesn't stay up more than a second and it crashes both on iPad and iPhone. Now rules are not working either. Don't buy this product!!

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Fail

    • Written by from Watertown

    WeMo Insight turns on/off randomly. Have reset/restored it over and over. No reason why it should be turning on/off rapidly in succession. Belkin support is no help.

    5 of 5 people found this useful

  • 4.0 out of 5 stars

    Good Devices and Work as Claimed...IF you have a strong Wifi Router

    • Written by from Calgary

    When I first began installing these devices I noticed I'd lose them from the device list. I'd have to reset the router to get them reconnected so they could be rediscovered. As I began to actually depend on the devices it got more and more annoying when they'd drop off the device list. I had wifi extenders which seemed to help, but I'd still lose devices.

    For various other reasons I opted to upgrade my wifi router. The new one seemed to work worse than the old one, with ALL the WEMO devices dropping off in one gulp. I blamed the router...but before junking it I thought I'd try some "tricks" to reduce interference and to promote a stronger signal. They worked. Turns out my router was fine...it was where it was placed, and interference from my neighbors' routers that was creating all my wifi troubles.

    So I've had a good solid several weeks of strong wifi connections and reliable use. The built-in rules for WEMO are very nice but tying the WEMO devices to the IFTTT system really adds some unique functionality. I can turn on my bedroom light and, at the same time, the lamps turn on as well. I have a heater in my garage that only turns on if it's actually cold outside. When my family comes home the outdoor lights turn automatically when my smartphone tells them we've returned to the area.

    I have 16 wemo devices now and I fully intend on adding at least two more (so that all the lights on one floor are WEMO enabled).

    But I'll agree with some of the other posters...if you've got a weak wifi signal, or wifi interference, they're annoying as heck to set up and maintain. And even if you do set them up, despite the interference/weak-signal, they may not function as you'd hoped (may not connect completely to IFTTT services).

    So only get these if you've got a strong, reliable, wifi signal where-ever you plan on placing the wemo.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Wemo does not adjust for sunrise and sunset

    • Written by from NORFOLK

    I bought two light switches about 6 months ago, for outdoor lights. Easy to install and set-up. However, despite setting and re-setting the rules numerous times, they will not turn on at sunset and off at sunrise per the rules I set. It may start following the sunset/sunrise rules, but then does not appear to keep up with the daily changes or change to daylight savings time. Turns on now at 5 pm even though sunset is at about 7 pm. Minimalist instructions and support make it difficult to troubleshoot. I have to rate it a 1 because the main reason for purchasing this product is to automate the lights so that they go on at sunset and off at sunrise and it does not do that reliably.

    30 of 31 people found this useful

  • 3.0 out of 5 stars

    Sunset doesn't update daily

    • Written by from Perryopolis

    I have to redo the setting to turn on at sunset every few days. Say I set it today and sunset is at 5:52 instead of updating daily it will stay at 5:52 until I redo the setting. Whats the point of having sunset as an option if it doesn't update on it's own?

    22 of 22 people found this useful

  • 2.0 out of 5 stars

    Compatibility

    • Written by from Eugene

    Will not accept a password with spaces, I'm out...

    8 of 12 people found this useful

  • 1.0 out of 5 stars

    App crashes...and crashes and crashes and crashes...

    • Written by from Auckland

    I like the idea and had it working fine... then the app started crashing... now that is all it does! Switches are no use without the App. The App is not stable.

    16 of 16 people found this useful

  • 1.0 out of 5 stars

    Firmware update bricks devices

    • Written by from Fresno

    The latest firmware update fails and makes the units inoperable.

    19 of 19 people found this useful

  • 1.0 out of 5 stars

    Stay Away - Remote Access No Longer Works

    • Written by from Georgetown

    These devices worked great until the latest firmware and app upgrade. Now you can't access the devices remotely which is the whole point of owning these devices. Support from Belkin is ridiculously slow or non-existent. Do yourself a favor and don't spend your money on these items until Belkin gets them working again.

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    Same issues as others

    • Written by from Southaven

    set up was easy enough. however switch has about a 30% rate of being "found" on the app. Could not control/find lights from outside my actually house/remotely. which is the point. Not sure how others are experiencing zero difficulties? I will open the app... some times the devise are there... most of the time they are not. if away from home wifi and on LTE network this seems to have zero ability to perform.

    14 of 14 people found this useful

  • 3.0 out of 5 stars

    Wemo Motion

    • Written by from baltimore

    I own (3) wemo switches and (2) light switches. They all work, after the second firmware update and 2nd version of the iPhone app.

    HOWEVER, I recently tried the motion product and had to return it. It simply doesn't work. People must not be buying it because it's intermittent and doesn't stay connected or active in the app.

    I tried my iPhone and my iPad.

    I am really disappointed because I really needed the motion to work. Hope they keep working on it.

    Hope this helps some of you.

    4 of 5 people found this useful

  • 4.0 out of 5 stars

    Working well with 4 switches & 2 outlets

    • Written by from Houston

    I have four wemo switches and two outlets installed. Installation was very straight forward. Connect to wemo wireless for configuration and then back to your wireless network. Timer functionality works. Lights come on and turn off as directed. And it works remotely.

    The only problem I have is controlling a switch by sunrise & sunset. That doesn't seem to work despite setting the location correctly.

    I have ordered four more wemo switches and will use them for all outdoor lighting and fan functions.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Does Not Work

    • Written by from Denver

    It will not stay connected to wifi. It works for awhile and then just disconnects. It is then a pain to get connected again. I have unplugged, restored, etc and it keeps happening. Don't waste your time and money.

    12 of 12 people found this useful

  • 2.0 out of 5 stars

    Belkin App Needs Work

    • Written by from Westbury

    The switch works fine… but the App is limited in its ability to configure lighting control schedules. It's very primitive compared to other Apps that I am presently using. I have two homes with WeMo devices, the App does not allow me to easily switch between homes to control my WeMo devices in both locations. For a remote control product this is a major flaw!

    8 of 8 people found this useful