Customer Reviews and Ratings

3.0 out of 5 stars

Based on 16 reviews

  • 1.0 out of 5 stars

    Unable to remain paired on wifi

    • Written by from Cupertino

    2 of 3 people found this useful

    This thing is horrendous. It's not capable of staying paired to wifi, but the regular WEMO switches do just fine. Even if you put it RIGHT NEXT to the wireless radio, it wont see it. Setup is a pain as it will only see 1 wireless network, which may be your neighbors... which begs the problem... "Now what?"

    Keep working on it guys, this is very Microsoft of you. Cool Idea, TERRIBLE implementation!

    :)

    Was this useful? Unable to remain paired on wifi

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  • 5.0 out of 5 stars

    works very nicely

    • Written by from Chatham

    3 of 3 people found this useful

    Went on a trip to barbados and was able to remote my switches from there.
    Bought 3 of them, one with motion, sends me an email when someone walks by, neat.
    Only problem I have is cannot see them on my home network until i replug them, but on 3g or any other wifi work great.

  • 4.0 out of 5 stars

    Used 6-7 Months Before Commenting

    • Written by from White Lake

    1 of 3 people found this useful

    I waited several months before commenting but I think they've gotten better after 2-3 firmware and app updates which will knock them down/offline. The first 1-2 updates I had difficulty getting them rediscovered but the last had no problem. I would wait and do any app/firmware updates at home. I tried once from a friend's house and it wouldn't rediscover until I got home and un/re-plugged each switch. The only time I couldn't see a switch was when I accidentally turned off the wall switch controlling the outlet.. USER error!

    Was this useful? Used 6-7 Months Before Commenting

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  • 2.0 out of 5 stars

    Good idea, poor execution...

    • Written by from New York

    6 of 6 people found this useful

    I have two of the Belkin WeMo switches and had them running for about 2 months now.

    General
    they are a bit on the larger side, 4.5in high/3in wide and 1.5in deep (at the thickest part), but will not occupy both outlets on your typical wall outlet. Installed on the top, the lower could be still used.

    Setup
    Well it is easy, but also very limited:
    - Download the application from the App Store onto your iOS device
    - PlugIn the WeMo Switch into the AC Outlet
    - Go to Settings, WiFi and connect to the WeMo network
    - Launch the WeMo app and select your WiFi Network, add password if required.
    - When you're successfully connected to your WiFi network, the Remote Access is enabled automatically and you can personalize your device with a specific name, a device icon, add your email (to get future product updates or just more advertisement in your inbox) and you can select to remember your WiFi settings, which will make the addition of further WeMo devices easier.

    Experience so far:
    Beside delays in the app to discover the switches they also have a tendency to loose connection to the Belkin Cloud - which is needed to access them remotely.
    Also one thing important to know: The WeMo app is just supporting one network, that means if you have switches in your house and your vacation home you won't be able to control them all together from the app.
    I also linked the switches to the IFTTT website - which is a great idea BUT does just support one switch at the time and has the same problem with them loosing connection/their remote accessibility.

    Conclusion
    As said in the title, it's a good idea but could be improved very much. The connection issues is a main concern but also the limited control a user has on the security on this devices makes me not recommending them.

    Was this useful? Good idea, poor execution...

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  • 5.0 out of 5 stars

    Awesome!

    • Written by from South San Francisco

    4 of 6 people found this useful

    I dont know why this device received negative reviews!? This thing is awesome! I can turn on the lamps in my house from anywhere! Plus I can set the lamps on timer when needed. Never have to walk into a dark house again!

  • 4.0 out of 5 stars

    Useful but expensive

    • Written by from Toronto

    5 of 5 people found this useful

    I need to replace some wireless switches that are starting to fail and this seems like the next better thing. However I have about 10 different devices which I would like to control and at $100.00 a shot, that's way too much $$. The WeMo works really well however and I like the simple App (in my case used with an iPhone) which allows a number of different ways to set it up. Just bring the price down and perhaps sell the "Switches" separately from the motion sensor and I may buy more.

  • 1.0 out of 5 stars

    Handsome Disappointment

    • Written by from San Antonio

    3 of 7 people found this useful

    Its connection is 3-prong (grounded) and it is 120v 15A. It adds 1.5" to the distance-from-wall of anything plugged into it as its receptacle is forward-facing. Its wide but if used in the top receptacle of a standard 2-receptacle outlet, you should still be able to use the bottom receptacle.
    Setup is atrocious. It's 802.11b/g 2.4GHz (not that this is printed anywhere); the MAC address printed on the back of the unit is misleading as it has 2 MAC addresses (1 setup only, 1 that is used post-setup -- the one on the label is the setup MAC address; add 1 to the last digit of that address & you get the real MAC address) and it will NOT work in a MAC-filtered environment.

  • 4.0 out of 5 stars

    Works as advertised

    • Written by from Rockwood

    3 of 3 people found this useful

    I have three of these in my home. Setup is simple and the devices are reliable. In one instance I have it turn on my yard lights at sunset (i use an ifttt.com trigger that computes my sunset time so i don't have to adjust weekly as the days get longer/shorter) and off a couple of hours later. Another turns on a heater in a child's bedroom shortly before her bedtime and then cycles the heater a few times during the night.

    I like the fingertip control I get with my iPhone/iPad as well as the easy editability of the rules.

    I can see why setup may be hard for some people -- the documentation is good but the setup process is not trivial yet (I'm an EE).

    They should also improve the boot up speed.

    However I like where this is going and I believe that Belkin has a real winner on their hands. I can see this category heating up with all kinds of I/O devices -- thermometers, cameras, dimmers, fan speed controls,... With ifttt and similar services or drag-drop programming, setting these up would be child's play and just as much fun!

  • 1.0 out of 5 stars

    Can't even connect to my WiFi!

    • Written by from Anacortes

    5 of 9 people found this useful

    It's been two days of reviewing all their help topics, blogs, videos, etc. trying everything imaginable and I still cannot connect to home wifi. Everything else, mac books, iphones, ipads, blue ray, all connect effortlessly to my wifi. This should not be this hard.

    I have an email in to support. If they don't provide fast help it's going to be returned.

    Was this useful? Can't even connect to my WiFi!

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  • 5.0 out of 5 stars

    Great Product

    • Written by from Fairport

    5 of 8 people found this useful

    This product is truly amazing and works just the way it's supposed to. You just have to know what your doing. And saying a product is junk just because YOU can't get it to work properly is not fair. Did you ever think maybe the Internet in your house isn't working well? Or on your phone? Or your phone is not running the app properly? You can also change the sensitivity of your motion sensor to work the way you need it to. It just takes a little time and common sense. There are a lot of variables that can cause this product to not work the way you expect but most of the time it is NOT because of the product but because of the Internet connection or the router your using or the phone your using. Bottom line this product does perform properly and does make life more convenient

  • 1.0 out of 5 stars

    JUNK!!!

    • Written by from Sugar Land

    5 of 21 people found this useful

    I usually never write a review.
    This product is JUNK!!!
    Worked great for a couple of days, now I can no longer access my Wemo switches from a remote locations. No configuration changes were made. Tech Support is useless at best.

  • 3.0 out of 5 stars

    One Location Only

    • Written by from Riverside

    29 of 34 people found this useful

    The iPhone App will only work with one location (one Router). I try to set it up with my home and vacation home, failed. Otherwise, it's working really well.

  • 3.0 out of 5 stars

    OK except IFTTT doesn't work reliably

    • Written by from Arlington

    27 of 34 people found this useful

    The Good:
    1. I haven't had a any problems with setup or operation on our home wifi.
    2. The WeMo app controls the switches both locally and via 4G.

    The Bad:
    1. WeMo app crashes pretty often on my iphone 5 - maybe 1 out of 5 times the app is opened.
    2. WeMo integration with IFTTT is pretty unreliable. I have a switch setup to turn on a lamp at dusk and then off at a set time. The on time can vary by 2 or 3 hours from day to day and same with the off time.
    3. Switch status has to be manually refreshed when viewing with the app to see the latest switch state.
    4. The motion sensor takes some moving around to get it to operate a switch like I wanted. For example, I put it in the TV room and set it up to turn off the lights when no one is in the room. Turns out you can't put it 10 ft away from the couch and have it detect any but large motions. Moving your head or an arm won't always be detected. It it is only a 3 or 4 feet away it will detect small motions that occur while being a zombie in front of the TV.

    Was this useful? OK except IFTTT doesn't work reliably

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  • 1.0 out of 5 stars

    Not ready for production

    • Written by from Marana

    21 of 33 people found this useful

    This thing is, unfortunately, a piece of junk. IF, and I mean IF, you're able to get it to connect to your wifi at all it will intermittently lose the connection and completely never connect again until reset. This includes if you move plugs and thus power cycle it.

    The range of the device is terrible, it loses signal a mere 30 feet away from my Airport Extreme...at the same location my other devices show full signal strength.

    The application used to control and configure crashes regularly and requires you to intermittently reboot your iOS device to even get it to work at all.

    Once the device is configured, if you make it that far, it leaves a no-authentication required open wifi SSID published in your house PER device (one for the switch, one for the motion device, etc.)

    The idea is great. The execution is horrible. A huge disappointment. Returning it today after multiple days of mucking and false hope.

  • 5.0 out of 5 stars

    Awesome product!

    • Written by from Brockville

    64 of 76 people found this useful

    This product is great. It works perfectly. I have my living room lamps plugged into it. They go on when I enter the room, and shut off 5 minutes after I leave. The sensor works perfectly. Not sure what the previous reviewer was talking about. Also, you can set it to only turn them on during certain hours so the lights aren't coming on during the day.

  • 2.0 out of 5 stars

    Not ready for primetime

    • Written by from Fort Lauderdale

    13 of 36 people found this useful

    The switch is OK, not a big deal anyways. The motion sensor is way out of scale. The sensitivity is far to high. I put it in a box, the box in a second box, still seeing motion. I am returning it. Waist of time! The packaging is nice, it deseves one star.