• 1.0 out of 5 stars

    Worked Great For A Month...

    • Written by from Peterborough

    This product worked great for a month and now just rapidly flashes the red mute button whenever you try and connect the iPhone via bluetooth. Great concept, bad execution.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Great until it is not

    • Written by from Hollywood

    I work out of my house and thought this would be perfect for my home office. The first unit I had worked great for about a month and than the speaker phone stopped working. I have no idea why. I unplugged the unit multiple times and no success. Forget calling customer service. They do not have customer service. You are directed to a web site that provided no answers.

    They did replace the phone but it has now been about a month and I am starting to have multiple issues with the phone. Most importantly, the phone now only works in speaker mode which is a problem because I need to be able to pick up the hand set when I need privacy. Very frustrating.

    Bottom line....great idea that just does not work.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    iFusion Docking Phone good idea but it falls short !

    • Written by from Greenwood

    The phone docking system is a great idea but their customer service stinks and the they fail to make it clear that the recent versions of the I-Phones cannot dock to the phone system without an adapter and when you use an adapter it does cause some glitches...

    Also, they are very vague in disclosing this obvious flaw and do not fully disclose this information without a little research — for some reason they do not plan to make a version that docks with the more advanced I-phones so at the very least they should include a suitable pronged adapter with purchase.

    This good be a good product idea but it falls short!

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Broke one month after warranty was up

    • Written by from alton

    Was occasionally flaky, with callers saying they could barely hear me and I would have to unplug the unit and call back in for it to magically work. Then one month after warranty was up, lights constantly flash and the device is useless. Oh wait, I have a $160.00 charger.
    Apple, get this off of your website, it is junk!

    12 of 14 people found this useful

  • 1.0 out of 5 stars

    iphone 5 Compatibility

    • Written by from oakville

    Opened the package and began to set the unit up only to discover that this unit is not compatible with the 5s nor did it come with an adaptor or information where to find one. Although this is listed on the compatibility section of the product info I think it should be noted more clearly. With the amount of iphone 5's that must be on the market I believe apple could do a much better job in communicating this.

    12 of 22 people found this useful

  • 1.0 out of 5 stars

    Poor Quality

    • Written by from san rafael

    I bought this last year and within 4 months it was broken. Now I can't use either the handset or speaker phone. The only thing that still works is the charger. I loved the phone at first - when it was working - but expect something to last a lot longer than 4 months.

    11 of 14 people found this useful

  • 1.0 out of 5 stars

    Volume constantly changes by itself!

    • Written by from Parkersburg

    When working, the device performs great. Excellent sound quality, ease of use, etc.

    However, please see the title of my review. The volume constantly changes to the highest or lowest setting by itself. In an attempt to counter this, I will hit the appropriate volume button but this does not work. I have a device with the most recent firmware.

    The device can be reset by unplugging the power, and then it will work correctly for approximately 5 minutes before reverting to the same issues as before.

    So, in an 8 hour work day, I will need to unplug the device approximately 94 times (let's just call it 100 for arguments sake) throughout the course of the day. I basically have acquired a $150 phone charger at this point. But, then again, it sure is a "snazzy" looking charger.

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    Great idea - poor execution

    • Written by from Aliso Viejo

    This was exactly what I was looking for because I do lots of conference calls from my home office. Like many of the other reviews the phone volume was a bit flaky at first, but I put up with having to unlug it to reset the volume occassionally.

    Now every time I use the dock it quickly switches to lowest volume and the volume down button continuously blinks. It wil reset if you unplug/plug the power on the unit but not practical during the middle of a conference call and the unit quickly goes back to low volume which is an unusable level.

    Since there have so many complaints about the same issue you would think that the manfufacturer would figure it out and fix it. I'm reluctant to send it back because in many of the reviews it seemed like the replacement units were worse. I am shocked that Apple would continue to sell something of such poor quality on their site.

    12 of 14 people found this useful

  • 1.0 out of 5 stars

    Worked great at first but already broken

    • Written by from Denver

    Purchased this in March 2013. Absolutely loved it, it was exactly what I wanted. But...it's now November 2013 and it is already broken. With my phone in the dock and using Bluetooth to use the hands free iFusion speaker and mic, the call recipient cannot hear me, although I can hear them. The handset works, but I bought this device specifically for hands free use at my home office desk.

    Read and heed the other reviews that warn of this product breaking quickly. Shoddy quality control for sure. I guess I now have a very expensive charging dock...

    12 of 14 people found this useful

  • 1.0 out of 5 stars

    not what it is cracked up to be

    • Written by from Park City

    Either I have a lemon or this product is not living up to expectations. When docked, and using speaker phone, the audio fades in and out, Currently (and this is less than one year old) speaker phone does not work at all, and even when I'm using the handset, the audio fades in and out. It worked well for about 1 month. I bought because of other reviews but cannot recommend this to anyone.

    23 of 27 people found this useful

  • 1.0 out of 5 stars

    Poor Quality Worse Service

    • Written by from Charlotte

    Purchased phone Sept 6. Within a week, all the lights started blinking. Called AltiGen and they said it was a hardware issue to send dock back. Cost me $16.00 to send back. Second unit lasted less then a day and same issues. Called AltGen and they said an apple issue as I didn't buy from them. Apple says go back to AltiGen. I also now have a $160. charger!

    41 of 47 people found this useful

  • 1.0 out of 5 stars

    Not Ready Yet...

    • Written by from Carencro

    Worked Great! (while it worked). I unpacked & setup my new unit only to discover it had a non functioning speakerphone mic. Altigen sent me a replacement unit which lasted for about 60 days before it quit functioning (LEDs on all buttons stay lit up). Original shipping costs me about $15, returning the defective unit cost me about $30 (with packaging & insurance), so being that it is beyond the refund period of 30 days, I will just cut my losses at this point & accept the fact that I basically have a $195 charger (not sure how long that will work).

    92 of 103 people found this useful

  • 1.0 out of 5 stars

    Poor quality wouldn't recommend. Broken out of the box

    • Written by from Austin

    I received my iFusion today and it was broken. The speaker worked ok, but the mic didn't allow my voice to transmit. It sound like I was in a tin can and the volume was too low to even hear.

    Very bad when you consider the price you pay for the unit. I was hoping to have a nice desktop speakerphone for my iPhone since I work from home a lot. But was very disappointed with the level of quality on this one.

    When I unpacked it, i was hopeful since it looked like it was good quality and had a sleek design to it. I wish it would have only worked.

    79 of 93 people found this useful