Reviews for AltiGen iFusion SmartStation Dock for iPhone

Either I have a lemon or this product is not living up to expectations. When docked, and using speaker phone, the audio fades in and out, Currently (and this is less than one year old) speaker phone does not work at all, and even when I'm using the handset, the audio fades in and out. It worked well for about 1 month. I bought because of other reviews but cannot recommend this to anyone.

6 of 9 people found this useful

This looked like a good tool for a home office. Worked great for 2 months, great clarity, loved it. Then AltiGen replaced it due to a diagnosed hardware failure. The replacement is unusable, creates too much noise on phone calls. Waiting for a call-back from AltiGen.

10 of 11 people found this useful

Worked Great! (while it worked). I unpacked & setup my new unit only to discover it had a non functioning speakerphone mic. Altigen sent me a replacement unit which lasted for about 60 days before it quit functioning (LEDs on all buttons stay lit up). Original shipping costs me about $15, returning the defective unit cost me about $30 (with packaging & insurance), so being that it is beyond the refund period of 30 days, I will just cut my losses at this point & accept the fact that I basically have a $195 charger (not sure how long that will work).

68 of 77 people found this useful

Wow! This is the bomb for use in your home office. It actually offers better reception for my cell phone (more bars)! This was so easy to set up, looks very professional, the quality is top notch and it offers everything my offke phone offers.

I would recommend this to anyone.

65 of 69 people found this useful

I purchased this because my company recently implemented a "one device" policy which meant I could no longer have both a home office land line and a company reimbursed cell phone. Since I have an iPhone 4s that is fully funded (in terms of service) by my company, it wasn't much of a decision to stop service on my home land line.
This left me with a need that I had hoped this product would fulfill. While I travel a significant portion of my work time, I definitely have days when I'm at my home office and need the use of my corporate cell service for conference calls. The iFusion worked fine for a couple of weeks - setup was easy and while it worked, it was pretty much problem-free but after a couple of weeks of use (and about a month of ownership), the speakerphone portion decided to stop working - completely. While I could still pick up the handset and speaker to callers, the speakerphone portion did not work at all - I could not hear any caller.
Disappointing to have a failure so soon - concerns me that this device really isn't up for business use (where dependability is an entry requirement). Since I was barely over my 30 days, it's on it's way back as an RMA to the manufacturer. I think I probably would have simply tried to return it but since I've had it for awhile, my only real choice is the RMA path and getting it repaired. We'll see if it holds up any better in "round 2".

29 of 38 people found this useful

The good: Using the conventional handset with the iFusion is way more comfortable than holding the iPhone to you ear - especially if you are on the phone a lot. I tried just about every option for hands-free - and gave up, simply because people complained about the sound quality of my voice. No one complains with the iFusion - sure you give up hands-free, but its not a big deal if you are calling from your desk. The build quality on this device is superb - the look, feel, fit, finish is first rate.

The bad: The speakerphone is so-so.

25 of 28 people found this useful

The AltiGen iFusion is fantastic! It brings the "landline" feel and comfort to my home office, while still allowing me to be mobile. Plus, I can charge the phone, sync it to my computer, and play background music - while I work. Great investment!

31 of 33 people found this useful

Fantastic product!
The speaker phone sounds great on either end of the call. My clients can't tell I'm call from my mobile. Very easy to setup -- out of the box and using within 10 minutes.
Well worth the price. I highly recommend this product.

26 of 27 people found this useful

I was hesitant about spending the money on the iFusion, but after the purchase I have no regrets. The product looks great on my desk, and the speaker quality is crystal clear. Charging my iPhone has never been easier. I would recommend this product to anyone!

31 of 36 people found this useful

Having the need to talk frequently on my iPhone for businees/personal calls means that I now have a docking station with excellent speaker phone quality. I can charge the phone, stream music and spend countless hours on the phone at my home or on the road. I was really impressed with how easy it was to pair with iPhone/iPad.

26 of 32 people found this useful