Reviews for Smart Baby Monitor by Withings

I really wanted to like this monitor- when I heard about it I waited on the waiting list for 3 months until it got approved in the US. Got the first one direct from Withings, and shortly after setting it up the power cord broke. Contacted customer service who said that parts are not available, so I'd have to get a new one. Sent that one back for a replacement
Got the replacement very quickly, and set it up. Was great for 2 days, with the exception of the normal delay that WiFi monitors have- about 5 seconds. After 2 days, none of my iPhones or iPads could connect without rebooting the monitor and the the app. Contacted Withings, and sent it back.
At that point, I was so disappointed because the idea of only having to carry around my phone as the monitor was so great. I figured I'd give it one more shot and got the third one from Apple. Just packaged that one up for return. Once again, worked great for 2 days except for expected delay in signal, but then, once again, despite green lights saying the monitor was connected and great WiFi signals, my iPhones and iPads again could not connect without manually rebooting everything. Once the monitor was unplugged and plugged in again, the app could acquire it, though it took some time to get a good signal, and then had a lot of drop-outs before I could not take anymore. The simplest thing that I can say is that it is not very "Apple". It just doesn't work.

104 of 124 people found this useful

Rating- Only giving 4 out of 5 because this is pricey especially considering you have to also have an iPhone/ iPad in addition to monitor. We've had three kids and our share of monitors...

A/V- Great video and audio quality. App is very intuitive and has some nice features. Clear a lot of thought was put into it. At night, you can't see that well... but this is not advertised to be night vision goggles. WIth a little backlight provided by something else, you can still see something. Also, the audio is really good.

Setup- Fast and easy. Had it working in 10 minutes.

Wifi- The biggest plus is the wifi- "unlimited distance" and no hissing at extended distances.

iPhone App- well built and thought out. They could have built a great piece of HW and skimped on the UI, but that's not the case. It exceeded my expectations.

Other- have not tried it at friends houses, but since you ideally set it up over the wifi (bluetooth backup), it's not as flexible at the traditional monitor. Since we plan to use this 99% of the time at home, this is not a significant use case for us.

Finally, we took an old iPhone and use it for monitoring. We like to leave it on for long time periods, so using or iPhone is not always ideal. However, it's super great to switch from the extra iPhone to my or my wife's iPhone. Also, both of us can monitor.

Bottom line- if you want an easy to use, top notch baby monitor and will be monitoring from more than 1 room away, this is the way to go.

115 of 128 people found this useful