• 5.0 out of 5 stars

    Excellent baby monitor

    • Written by from Granite Bay

    Ignore the negative reviews.
    Withings is a great company and this is an amazing baby monitor with an equally good iPhone App. I have been using it for two weeks and can't be happier

    17 of 23 people found this useful

  • 5.0 out of 5 stars

    Great product AWESOME Customer service

    • Written by from Yorba linda

    the Smart Baby Monitor by Withings is wonderful. I love the ability to turn the night light and music on remotely and the over quality of the video is great. I have not used it internationally, but I have checked up on my kids from our local Rubio's and they get a real kick out of being able to hear me. The Withings Customer Service is by far OUTSTANDING! I have never written a product review before, but was inspired to do so because of how incredibly helpful they have been. I recommend this product and this company to anyone.

    12 of 13 people found this useful

  • 1.0 out of 5 stars

    Unreliable

    • Written by from London

    WHen it works this product is great. However, when you consider your baby reliability and trust is what you want from a baby monitor. This has never wrked well been replace twice and is entirely unreliable.

    8 of 8 people found this useful

  • 2.0 out of 5 stars

    Pleased with product, Withings is terrible company if you need to return.

    • Written by from Zanesville

    Got this product for a baby shower gift. After a couple of months, the mini usb connection that goes from the monitor to the wall wore out. I had to contact Withings many times with no answer. The re-seller contacted them and had trouble getting an answer also. Finally, after 4 months, I got a replacement and so far, so good.

    8 of 8 people found this useful

  • 5.0 out of 5 stars

    Best Baby Monitor

    • Written by from Woodbury

    Best Baby Monitor:
    Love the function being able to check on the baby while at work or on business trip.
    Love capability to check on temperature and humidity at all times to ensure baby is not hot or cold.
    Awesome performance for IR camera.
    Would definitely get it again.

    13 of 18 people found this useful

  • 2.0 out of 5 stars

    Taking it back

    • Written by from Fort Myers

    We, too, really wanted this baby monitor to work. Night vision is very hazy making it nearly impossible to see the child in the crib. The audio also had a lot of static. We hope the manufacturer will improve these deficits. When they do, we'll tthis product again.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    Disappointing!

    • Written by from Malden

    I had been using this monitor for about 6 months with only minor problems of connection issues. Withings then issued a couple of updates to the software which made the monitor unusable. None of the settings for motion, temperature or sound would remain set after leaving the app, so basically it was useless. I contacted Withings numerous times about these issues over the last two months with no action on their part. I requested a refund which they did promptly reply to with a negative response and no explanation. When a piece of equipment relies solely on the accompanying software the updates should be tested thoroughly and if and when they render the equipment unusable a new and functional software update should be made in a timely manner not over two months and still waiting. I would stay far away from this company and this product, Withings has prioritized other things and this monitor and software is not one of them.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Terrible device, does not work. Even worst company, does not reply.

    • Written by from Hamilton

    I cannot believe this thing! Is extremely expensive, does not work and has no support!! Stay away, dont be fooled like I was. The positive reviews here must be from employees...

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Please stop wasting valuable shelf space at Apple Stores

    • Written by from Lynnwood

    This has been the most frustrating product I have ever bought from Apple. Even returning was a hassle.

    10 of 13 people found this useful

  • 5.0 out of 5 stars

    Great Product, beautiful design, so many features

    • Written by from Livingston

    This is a great product. Granted it's not the cheapest baby monitor but you'll struggle to find a cheaper one that does as much. On top of that it's beautifully designed including the monitor, app, included accessories and even the packaging.

    It does everything it claims to do and does them very well.

    10 of 14 people found this useful

  • 1.0 out of 5 stars

    fell on kids head

    • Written by from Calgary

    very weak magnet is used to connect camera with the mount. our 3 month old kicked the bar of the crib and it fell onto his head! and broke! no battery, so it must stay connected to the power at all times. doesn't have a pan tilt capability (that is a must in a baby monitor)
    bottom line: lots of features but poor design

    7 of 9 people found this useful

  • 4.0 out of 5 stars

    Better than the others

    • Written by from Alpharetta

    I'm only on day 3 of this monitor, but it's working so already it's better than the other ones I've tried.

    There's about a 2-second delay. (Just like similar monitors.)

    This was the first monitor we looked into, but it had a $13 price tag on the app (that we'd both need) so I refused to buy it on principle. (Now it's free)

    We bought the Baby Ping (which we couldn't get to connect to our internet) and the Phillips (which we hooked up, but once we moved it, couldn't get it to re-find the crib).

    I'm sure this monitor will have some negatives as I use it more, but it was easy to install, so far has been reliable, is easily relocated (I like to monitor the dogs when we're out), can go wireless, clips to crib without having to be screwed into the wall (ping) or propped on something (phillips).

    Bottom line is I think this is a 3-star product, but gets 4 based on it's place in the current market of this type. I'd think that someone would have come up with a better one already, but when I watch the news, there is a delay so I guess I can't expect much more.

    BTW I saw one review complaining that you shouldn't have to have an iPhone to use this monitor. I'm not sure why you would buy this if you don't have an iPhone, but I'm only comparing it to monitors that are for iPhone use and are viewable from anywhere. I'm not interested in just seeing the baby when I'm home, I want it for pet monitoring when I'm out.

    6 of 7 people found this useful

  • 2.0 out of 5 stars

    Returning due to poor night vision

    • Written by from Winterville

    Otherwise this was a pretty cool monitor - great signal all over my house, yard, and at work. My wife even checked in from Target. It worked well with an ipad and 2 iphones all viewing simultaneously. The only other drawback was the 4-5s delay. I would be willing to try again after these things are fixed. I would have given it a 4 or 5 if not for these 2 flaws.

    10 of 15 people found this useful

  • 5.0 out of 5 stars

    We love this thing!

    • Written by from El Segundo

    I've used other monitors and nothing compares. We had trouble setting it up in the beginning and had to wait a couple of weeks for a software update (our baby wasn't born yet so it was fine). Customer service was great and it has worked perfectly ever since.

    6 of 8 people found this useful

  • 5.0 out of 5 stars

    Great tool

    • Written by from Trimbach

    I have to say the baby monitor is just great, easy to handle and excellent quality. Also the service provided by Withings (France) is just unbelievable great. They exchanged a broken part immediately.

    Great job.

    5 of 6 people found this useful

  • 2.0 out of 5 stars

    Disappointed :-(

    • Written by from San isidro

    We loved this bb monitor until the problems starts to show Up very shortly... The Connectivity was random, Is not safe: two times the device fell into the crib, fortunately with nothing to regret, finally the USB conector broke up without ever having beaten or mistreated and now is useless...Is not a reliable product to be sold by apple.

    3 of 3 people found this useful

  • 3.0 out of 5 stars

    Mixed positives and negatives

    • Written by from Plymouth

    We have used this monitor for 2 months, having used an Angel and Motorola monitor previously. The initial set up was very easy. The picture is clear and it does work very well from anywhere in the world if you have 3G or wifi- excellent.
    However.....We have had big problems with maintaining connectivity. In the home there is wifi connectivity throughout the house but the signal cuts every 5-10 minutes. The wifi works for everything else(including streaming movies or itv player). .
    It is such a frustration considering we spent such a huge amount of money on the apple product, expecting a reliable product. It is hugely unreliable.
    I would recommend this product if you have a smallish home so the Bluetooth can work, or use the a cellular network for back up. If you are replying on wifi entirely you may be disappointed.

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    Fantastic product, run & buy!

    • Written by from Oslo

    I read the other reviews, but none of the negative things mentioned occurs on my withings babycall. They have probably solved the issues, if you ask me. I bought mine on app store 2 weeks ago. For wifi issues, just check with Apple help center. This product is just the best and not expensive either. It also use 3G when neccessary. Cheers!

    5 of 7 people found this useful

  • 5.0 out of 5 stars

    The best monitor out there

    • Written by from CALGARY

    I tried 4 different video monitors and this one is by far the best. I love the fact that I can watch my kids even when I'm out and we get a babysitter. We haven't had any issues at all! I would definitely recommend it!

    6 of 9 people found this useful

  • 3.0 out of 5 stars

    Almost There...

    • Written by from Laguna Hills

    I hope Withings reads this:

    Three stars because they are ALMOST THERE:

    (1) Need PC/OSX support. And I read Android support is terrible.
    (2) Reinforce the flimsy mini-USB connector on camera.
    (3) Crib mount needs to tilt and be wall mountable.
    (4) Access Administration (set up accounts, restrict access based on user/date/time, view who is monitoring, viewer history, reset password).
    (5) Enhance ability to reconnect if Camera or App loses connectivity.
    (6) Upload at least one of my own songs, give me a bigger list to select from, or sell me songs to stream (to address DRM issues).

    By the way, I read lots of complaints about the broken temperature threshold. Try using Celsius scale since Withings is European.

    2 of 2 people found this useful