• 1.0 out of 5 stars

    Very Poor Product for the Price

    • Written by from Burnaby

    We have an apple base station for our wireless in a small apartment and the monitor will not stay connected. Constantly cuts in and out and sometimes does not reconnect. Even when connected via bluetooth to either of our iphones it will randomly disconnect.

    Very frustrating piece of equipment.

    17 of 17 people found this useful

  • 1.0 out of 5 stars

    Useless if usb connector fails

    • Written by from Buenos Aires

    WithBaby's magnet mount is weak and unsafe.
    Micro USB Power connector loosened from the motherboard.
    With Baby does NOT charge, therefore It can not be used!
    There is absolutely NO way to connect to the camera, as it must stayed connected to power at all times through it's rear micro usb.
    Terrible design left me with no camera at all!
    I had contacted Withings with no answer.
    I need an answer and a replacement asap.

    21 of 22 people found this useful

  • 1.0 out of 5 stars

    Please stop wasting valuable shelf space at Apple Stores

    • Written by from Lynnwood

    This has been the most frustrating product I have ever bought from Apple. Even returning was a hassle.

    14 of 18 people found this useful

  • 5.0 out of 5 stars

    We love this thing!

    • Written by from El Segundo

    I've used other monitors and nothing compares. We had trouble setting it up in the beginning and had to wait a couple of weeks for a software update (our baby wasn't born yet so it was fine). Customer service was great and it has worked perfectly ever since.

    6 of 9 people found this useful

  • 1.0 out of 5 stars

    Terrible design - terrible network stability

    • Written by from Sarasota

    Don't even consider buying it - it is NOT baby safe

    1. Magnet mount is a gimmick and is not stable
    2. Power connector is Micro USB - and is not safely mounted. So if the camera falls (due to magnet problem) - chances are 1 in 4 that the camera will land on the USB power connector - and that will tear the connector of the motherboard - and then - no more Smart Monitor
    3. Withings "network" service that helps you connect to the baby monitor is often down for DAYS - and there is no manual way to "connect" to the camera

    This product is like all other Withings products a HALF FINISHED PROTOTYPE - with BETA software.

    So save yourself the pain - get another brand

    16 of 18 people found this useful

  • 1.0 out of 5 stars

    Unreliable

    • Written by from London

    WHen it works this product is great. However, when you consider your baby reliability and trust is what you want from a baby monitor. This has never wrked well been replace twice and is entirely unreliable.

    12 of 12 people found this useful

  • 2.0 out of 5 stars

    Pleased with product, Withings is terrible company if you need to return.

    • Written by from Zanesville

    Got this product for a baby shower gift. After a couple of months, the mini usb connection that goes from the monitor to the wall wore out. I had to contact Withings many times with no answer. The re-seller contacted them and had trouble getting an answer also. Finally, after 4 months, I got a replacement and so far, so good.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    fell on kids head

    • Written by from Calgary

    very weak magnet is used to connect camera with the mount. our 3 month old kicked the bar of the crib and it fell onto his head! and broke! no battery, so it must stay connected to the power at all times. doesn't have a pan tilt capability (that is a must in a baby monitor)
    bottom line: lots of features but poor design

    9 of 11 people found this useful

  • 5.0 out of 5 stars

    Fantastic product, run & buy!

    • Written by from Oslo

    I read the other reviews, but none of the negative things mentioned occurs on my withings babycall. They have probably solved the issues, if you ask me. I bought mine on app store 2 weeks ago. For wifi issues, just check with Apple help center. This product is just the best and not expensive either. It also use 3G when neccessary. Cheers!

    5 of 8 people found this useful

  • 5.0 out of 5 stars

    The best monitor out there

    • Written by from CALGARY

    I tried 4 different video monitors and this one is by far the best. I love the fact that I can watch my kids even when I'm out and we get a babysitter. We haven't had any issues at all! I would definitely recommend it!

    6 of 10 people found this useful

  • 4.0 out of 5 stars

    Better than the others

    • Written by from Alpharetta

    I'm only on day 3 of this monitor, but it's working so already it's better than the other ones I've tried.

    There's about a 2-second delay. (Just like similar monitors.)

    This was the first monitor we looked into, but it had a $13 price tag on the app (that we'd both need) so I refused to buy it on principle. (Now it's free)

    We bought the Baby Ping (which we couldn't get to connect to our internet) and the Phillips (which we hooked up, but once we moved it, couldn't get it to re-find the crib).

    I'm sure this monitor will have some negatives as I use it more, but it was easy to install, so far has been reliable, is easily relocated (I like to monitor the dogs when we're out), can go wireless, clips to crib without having to be screwed into the wall (ping) or propped on something (phillips).

    Bottom line is I think this is a 3-star product, but gets 4 based on it's place in the current market of this type. I'd think that someone would have come up with a better one already, but when I watch the news, there is a delay so I guess I can't expect much more.

    BTW I saw one review complaining that you shouldn't have to have an iPhone to use this monitor. I'm not sure why you would buy this if you don't have an iPhone, but I'm only comparing it to monitors that are for iPhone use and are viewable from anywhere. I'm not interested in just seeing the baby when I'm home, I want it for pet monitoring when I'm out.

    6 of 8 people found this useful

  • 5.0 out of 5 stars

    Excellent baby monitor

    • Written by from Granite Bay

    Ignore the negative reviews.
    Withings is a great company and this is an amazing baby monitor with an equally good iPhone App. I have been using it for two weeks and can't be happier

    17 of 25 people found this useful

  • 5.0 out of 5 stars

    Remote Baby Sitter

    • Written by from Edinburgh

    Just bought this product and installed wifi connections on all our iphones ( two 4GS and one 3GS) and one ipad without any issue. The main pros and cons are well covered by other users. I found one useful experience we have and would like to share this with you. My in-laws are living at a location 8 hours ahead of our time zone. When our baby is sleeping at night, their grand parents can wake up in the morning and watch their first grand child sleeping peacefully. If required, my mother in law can speak when the little one and play music. She is so happy with the product and has more fun than us I think. I also know there is a reliable remote baby sitter who can alert me if needed.

    31 of 38 people found this useful

  • 5.0 out of 5 stars

    Works with every device but careful when plugging in

    • Written by from Edmonton

    Don't usually leave reviews. Will keep this short.

    Baby is 10 months old, we've had it since the beginning. Worked flawlessly with the app on iPad 2nd gen, iPad 3rd gen, iPad Mini, Iphone 4, Iphone4s and Iphone 5 (i am a bit of a tech junkie). Anyone who leaves a review saying otherwise leaves me puzzled.

    Word of caution. My wife isn't the most patient soul and she didn't check the usb plug orientation before jamming it into the device the wrong way. She's not super strong but the damage was irreparable. The USB plug inside the device literally broke right off the circuit board and the Monitor is now useless. So take care when unplugging and plugging in the cable!

    41 of 48 people found this useful

  • 4.0 out of 5 stars

    A solid Product - Beware other reviews

    • Written by from North Providence

    Other reviews state problems with customer support or WiFi. Just remember these are people that are frustrated with connection problems that likely have nothing to do with the function of the monitor. I've had to deal with customer support twice and they were fantastic.

    Pros:
    1. Push notifications - you can set a threshold of movement, noise, temperature, or humidity and the app notifies you when those are met. You can then open the monitor and see what's going on

    2. Is optimized now for the iPhone 5 giving you full access to the 4 inch screen

    3. It has two modes, one is video and the other is audio monitoring in the background. The fantastic thing is you can just listen and use it as a traditional baby monitor while the app runs in the background.

    4. Overall video quality is good especially over cellular or Wi-Fi networks

    CONS/LIMITATIONS:

    These are all the things that people are failing to mention. These are not issues with Wi-Fi or cellular networks which could just be the fact that they don't know how to properly set up a wireless network. These are true CONS and limitations of the device and the software.

    1. Although you can pinch zoom and scroll you cannot actually physically pan the camera back and forth. This means that you really must be very intentional on where you place the camera so that way you have a wide viewing angle

    2. The supplied mounting hardware is very limited. Unfortunately it only gives you approximately 1 inch gap to place the device on a crib or railing. Unfortunately there are no better mounting solutions.

    3. There's no ability to purchase an additional charging cable. This is problematic if you set up a system where you try to hide the wire in your home for a semipermanent solution and wish to use the device elsewhere. Unfortunately I have had to purchase an additional Mophie battery so that I can use the device on the go

    4. Just like number three above the internal battery last maybe an hour at best so must be plugged in at all times

    5. Like others have mentioned, the night-vision isn't amazing, but I have found it's because I have to keep the camera far from the crib to get the widest viewing angle.

    6. Cost - it's a bit expensive to have the limitations above. All in all I'd pay $200 for this unit again, not $300.

    7. No mac app. In the iPhone era, it's super simple to turn an iPhone app into a desktop app... which they have not done yet. For $300 a unit, they should have this already.

    All in all it's a good monitor. All the bells and whistles are nice, it has an integrated thermometer and humidity sensor (which is improperly placed it should be on the front of the unit, not the side) which will save you a good $40 from buying a separate one. There is obviously a 1 second delay from real time to your device, but do you really expect this to be a live feed? 1 Second isn't going to make a difference if your baby just started to whimper.


    Since there have been some cheaper units released I don't know if I'd definitely buy it again, but I'm certainly satisfied with it.

    113 of 126 people found this useful

  • 5.0 out of 5 stars

    Best Baby Monitor

    • Written by from Woodbury

    Best Baby Monitor:
    Love the function being able to check on the baby while at work or on business trip.
    Love capability to check on temperature and humidity at all times to ensure baby is not hot or cold.
    Awesome performance for IR camera.
    Would definitely get it again.

    13 of 19 people found this useful

  • 4.0 out of 5 stars

    Excellent product

    • Written by from Seattle

    We LOVE our Withings baby monitor. It has traveled with us to three different houses on a family trip and worked each time, both on Wifi and Bluetooth. We were having some issues with the iPhone 5 but our iPads never stopped working. The iPhone 5 issues may have been solved server-side as two days ago they seemed to go away. It does occasionally disconnect but always reconnects. People having disconnection issues should make sure the Wifi signal is strong enough in the monitored area or run an ethernet cable. We had problems when I moved the base station and I solved them by doing some optimization of the network.

    17 of 22 people found this useful

  • 5.0 out of 5 stars

    Great product AWESOME Customer service

    • Written by from Yorba linda

    the Smart Baby Monitor by Withings is wonderful. I love the ability to turn the night light and music on remotely and the over quality of the video is great. I have not used it internationally, but I have checked up on my kids from our local Rubio's and they get a real kick out of being able to hear me. The Withings Customer Service is by far OUTSTANDING! I have never written a product review before, but was inspired to do so because of how incredibly helpful they have been. I recommend this product and this company to anyone.

    12 of 14 people found this useful

  • 5.0 out of 5 stars

    Great Product, beautiful design, so many features

    • Written by from Livingston

    This is a great product. Granted it's not the cheapest baby monitor but you'll struggle to find a cheaper one that does as much. On top of that it's beautifully designed including the monitor, app, included accessories and even the packaging.

    It does everything it claims to do and does them very well.

    10 of 15 people found this useful

  • 2.0 out of 5 stars

    Can't be trusted...

    • Written by from PAWLEYS ISLAND

    Used for 2 weeks before my daughter was born, thought is was great. It disconnected from time to time but felt it was going to work out. My wife and I kept our daughter in our room for about a month before moving her into her nursery and finally getting to use the monitor. First night it disconnected after we fell asleep. The nursery is across the house and neither of us woke up for a couple hours before we realized our baby was crying and the monitor had disconnected so we were not alarmed... We felt terrible and found it impossible to fall asleep with this monitor. Point of my review is this... I wanted it to work SOOO bad but, it disconnects randomly and cant be trusted when you're trying to sleep. Returned for full refund. Apple was great to deal with on the return, very happy with their customer service.

    31 of 35 people found this useful