• 5.0 out of 5 stars

    Very Happy

    • Written by from Halifax

    As long as you have monitor set up correctly and have it in an area of your house that gets good WiFi signal, this product works great! We have taken the monitor with us on all our vacations and have never had an issue getting it set up. Did have an small issue with it when power port broke, but had prompt and friendly response from customer service. Would definitely recommend this product!

  • 5.0 out of 5 stars

    Loved it

    • Written by from CALGARY

    We could see our baby while we were out of town and she was with Gramma, I love being able to see her anywhere and anytime. LOVE this monitor!

  • 1.0 out of 5 stars

    Do not buy

    • Written by from Scottsdale

    Worked okay for about a year, with numerous alerts (always as night it seemed) that I was disconnected. Then, after about a year, the power cord broke. I had a spare (as Withings does not appear to have spare parts). Then, it just stopped working. For $250, I would expect it would last a little longer, especially when it was well maintained.

    Shape/size is odd.

    Buy a Dropcam. It's less money, and so far works a lot better.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Stopped working

    • Written by from Lafayette

    Worked fine for about a year. Then my wife's phone wouldn't stay connected to the monitor. She constantly had to reboot the app. Then out of the blue it stopped working all together. Now it gives every error code listed on their website when I try to connect it to our wifi or ethernet connection to the router. Very disappointing for such an expensive device.

  • 1.0 out of 5 stars

    Do not waste your money

    • Written by from Calgary

    I am fairly apathetic to a products quality if it does what it says it will, I feel compelled however to speak out about this one. This monitor worked for the first 30 days. Then our phones wouldn't connect, then our iPads. Now we have 1 device left that sometimes works to connect. I have reset everything numerous times following instructions on website, nothing worked. We have since downloaded the baby monitor app for $4.99 and use that instead. This product is the biggest POS and infuriating, save your $250.

  • 5.0 out of 5 stars

    Works as advertised

    • Written by from Minneapolis

    I was a bit nervous based on many of the other reviews. So I actually purchased the monitor well before baby was due to arrive to test it out. I have been very pleased with results. It has been reliably operating from April to September with only one restart. I speculate that a lot of the connection issues people are having relate problems with their router and potentially inadequate internet speeds. It works well. I am happy.

  • 1.0 out of 5 stars

    Potentially amazing, but actually horrible

    • Written by from Toronto

    My second monitor has now packed it in again. I've actually been through 3 cables and 2 monitors. For such a high end product it is let down enormously by it's horrible charging design. The micro USB connector and cable combination are so fragile that as soon as you look at it it breaks. It was also a pain to set up on the wifi and I spent a LOT of time configuring it. However, ultimately the product is completely unusable because I can't charge it anymore. I'm not going for a third time to have the same thing happen in a few weeks.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Always, there is a problem to connect with WIFI!

    • Written by from East Pearson

    The reason why I bought Whithings baby monitore are that I liked the features, design, color and the product.
    Since 2013 when i bought Whithings, I had a chance to used only 5 tines! The reason that Im not using it, is not that I don't wont to use it, but I can't use it because I always have problem to connected it with wifi.
    And the wifi is the reason why i bought this product!

    So before you spend 250.00$, to get a camera compatible with wifi, think twice before you choose this product.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Great Company and Product

    • Written by from Gunn

    Just wanted to give a shout-out to Withings and your fantastic company: after nearly two years of daily use I was having some trouble with the power port on my Smart Baby Monitor. Customer service was prompt and very easy to deal with - and I will be receiving a new monitor under warranty. Thank you, I'm so happy to continue to use this wonderful device!!

    3 of 4 people found this useful

  • 4.0 out of 5 stars

    Much better than expected and other brands I tested

    • Written by from Mahwah

    Ever since I found my wife was pregnant, I started to look for a baby monitor I could also use with my iOS device and one of my first choices was the Withings Smart Baby Monitor.

    All the bad reviews made me look else where and I started to test other brands, Motorola, Summer Infant, Dropcam, etc.

    I quickly eliminated all brands and my only choice left was the Dropcam Pro which is great, but it doesn't have the temperature and humidity sensors, or the comfort lights or the ability to play music.

    Finally, when all other options disappointed me, I dared to test the Withings Smart Baby Monitor and ordered one through Amazon. As soon as it arrived, I opened it, set it in minuted and loved it from the moment it powered on. No other baby monitored provided the video and sound quality this one did.

    What would I change and why the 4 stars? the mounting option is very limited, but so are all the others. Also, the micro-usb power connection is prompt to fail if you are not careful, it happens on many devices with these power connection.

    Do not read all other feedback, try it for yourself and create your own opinion, I (knocking on wood) haven't experienced all the issues everyone complain about, then again, I work in IT and I know how technology works.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    The connection drops and does not connect again.Stay away from this product

    • Written by from Santana de Parnaíba

    The connection to the device is lost frequently. So far so good, but the problem is that there comes a time and it does not reconnect. I can not understand how a product designed to monitor your baby may have a fault that so great? I am software developer and I understand that it would be simple to solve what leads me to believe that the company is unreliable.

    9 of 9 people found this useful

  • 2.0 out of 5 stars

    Never stays connected more than 24 hours

    • Written by from Arcadia

    Monitor is great when it is connected! But that's rare. I love that I know the temp in baby's room, etc, but it randomly loses connection and I have to go into the room to turn off & back on, sometimes 10 times before it reconnects. I got this for free, from a friend, now I know why!

    5 of 5 people found this useful

  • 5.0 out of 5 stars

    Love the monitor

    • Written by from queensbury

    Never had a problem! Install simple and easy, have had it for two years works great every night.
    Would recommend to everyone. Worth the extra coin to have.

    1 of 3 people found this useful

  • 2.0 out of 5 stars

    Micro USB connector (power cord) stripped from circuit board

    • Written by from Leavenworth

    1. Micro USB connector (power cord) stripped from circuit board after 9 months preventing me from powering it on at all...
    2. Mounted by a magnet that can easily be knocked off
    3. Wireless signal often resets leaving you with no video feed during the down period.

    Neat concept but I can't recommend this product.

    5 of 6 people found this useful

  • 5.0 out of 5 stars

    Like it!

    • Written by from Klepp stasjon

    Is the best baby monitor i have used. Works at all times, have never failed so far.
    Use it on wifi network, and is very stable. The only thing missing is PC or Mac support...

    0 of 2 people found this useful

  • 5.0 out of 5 stars

    Best way to say "we love you" to our child

    • Written by from Normandy Park

    As a father of a 10 month old boy I want to transmit just one thought to the Withings Team:
    Using this gadget for almost a year now gave us the opportunity to make our little boy feel safe that someone is always near him when we wakes in the dark without needing to cry out loud for someone to hear his needs.

    This babyphone rocks. I am sure that problems listed by other people below are just lack of knowledge in having this gadget well configurated.
    The 2 - 5 seconds delay is something very normal for split video in a home networking. Industrial equipments are 100% live and costs also 100 times more.

    1 of 3 people found this useful

  • 5.0 out of 5 stars

    Best baby monitor, if you can afford it.

    • Written by from Los Angeles

    My wife and I went through three different baby monitosr for our 4 months old daughter. The first one was made by Motorola wireless baby monitor (forgot the model), was ok for sound monitor and the picture was below average. After a couple of weeks we sent it back to Amazon. The Summer infant baby touch digital video monitor was next. It has the best reviews on Amazon and the internet. The camera was great. You get true PTZ. However, the potable resolution is again....average. Terrible resolution and the screen keep going off after a couple of minutes. It does this to save the battery power, which of course is poor. The battery life, if you keep pressing the monitor button the keep the monitor from going to sleep is only a couple of hours at best. We decided to try the Withings smart bay monitor. So far so good. Love the lullabys and the night light that we can control remotely. Better than average screen resolution and if you have iPhone 5 and above or any of the iPad with retina display it video will look much better. Battery life, well it's idevice so keep it charge. Not a true PTZ. Just like any idevice, pinch finger to zoom out, apart to zoom in and move the picture to move it side to side. It come with feature like alert that we can set for differents parameter. Connection is awesome, we can see our daughter just about any where. I keep an eye on her from work when my mother in law put her in her crib. Connection with WiFi, LTE, 3G, or Bluetooth. The unit is portable so when we take the Withings smart baby monitor to my parents in laws house we can set the monitor and use Bluetooth as the connection. We love this baby monitor. Con, the rechargeable internal battery is weak. When it's unplugged only last about an hour. So keep the monitor plug in.

    5 of 7 people found this useful

  • 2.0 out of 5 stars

    Disappointed :-(

    • Written by from San isidro

    We loved this bb monitor until the problems starts to show Up very shortly... The Connectivity was random, Is not safe: two times the device fell into the crib, fortunately with nothing to regret, finally the USB conector broke up without ever having beaten or mistreated and now is useless...Is not a reliable product to be sold by apple.

    8 of 9 people found this useful

  • 3.0 out of 5 stars

    Mixed positives and negatives

    • Written by from Plymouth

    We have used this monitor for 2 months, having used an Angel and Motorola monitor previously. The initial set up was very easy. The picture is clear and it does work very well from anywhere in the world if you have 3G or wifi- excellent.
    However.....We have had big problems with maintaining connectivity. In the home there is wifi connectivity throughout the house but the signal cuts every 5-10 minutes. The wifi works for everything else(including streaming movies or itv player). .
    It is such a frustration considering we spent such a huge amount of money on the apple product, expecting a reliable product. It is hugely unreliable.
    I would recommend this product if you have a smallish home so the Bluetooth can work, or use the a cellular network for back up. If you are replying on wifi entirely you may be disappointed.

    6 of 9 people found this useful

  • 3.0 out of 5 stars

    Almost There...

    • Written by from Laguna Hills

    I hope Withings reads this:

    Three stars because they are ALMOST THERE:

    (1) Need PC/OSX support. And I read Android support is terrible.
    (2) Reinforce the flimsy mini-USB connector on camera.
    (3) Crib mount needs to tilt and be wall mountable.
    (4) Access Administration (set up accounts, restrict access based on user/date/time, view who is monitoring, viewer history, reset password).
    (5) Enhance ability to reconnect if Camera or App loses connectivity.
    (6) Upload at least one of my own songs, give me a bigger list to select from, or sell me songs to stream (to address DRM issues).

    By the way, I read lots of complaints about the broken temperature threshold. Try using Celsius scale since Withings is European.

    5 of 6 people found this useful