• 1.0 out of 5 stars

    Looks slick, actually poorly designed

    • Written by from Westport

    I was leery of this product due to the many negative reviews, but gave it a try anyway. In short, it was returned for the following reasons:

    1) It could not hold a constant wifi connection
    2) Mounting "clip" was too skinny to fit on crib rail
    3) Magnetic mounting base was not secure enough from protecting the monitor from falling into crib

    26 of 32 people found this useful

  • 1.0 out of 5 stars

    iPhone 5 users do NOT purchase!

    • Written by from Durham

    I got this monitor back in August and used it on my iPhone 4, my husbands iPhone 3GS, and my iPad 2, during which time, all upgraded to iOS6 and continued to work well. I enjoyed the monitor a lot- especially the two way talking feature, the light (I used a green & red light to show my toddler when it was time to sleep and when it was time to get out of bed), and being able to remote monitor. These three features made the monitor unique.

    My main reason for writing this review tho, is to warn iPhone 5 owners NOT to purchase this monitor. The minor connectivity issues mentioned in other reviews is extreme when used on the iPhone 5. Essentially, it loses connectivity every couple minutes, making it totally useless any time of the day. I have been in email contact back and forth for a month with Withings about the issue. They gave me several possible fixes, none of which worked. They finally admitted "There is definitly a problem with iPhone 5, sorry for the inconvenience." and claim they are working to fix the issue. Note: my iPad 2 still monitors wonderfully and my husbands iPhone 5 also doesn't work. It is a problem with iPhone 5.

    34 of 40 people found this useful

  • 4.0 out of 5 stars

    Setting the record straight - this is the best monitor out there!

    • Written by from Carlsbad

    I felt compelled to write a review after reading several reviews about this and other products and really wanting this product to be all that it says it is! I was nervous to purchase it for our newborn baby - reading some of the negative reviews about the product. So, I'm here to tell you - some of it is correct - AND - the pros of this product outweigh the cons!
    Let me explain:

    1. Yes, there is a slight delay when the baby cries or makes noise to when I hear it on my iphone or ipad. It's literally a second or two and it's not bad. Luckily, I can hear the baby cry in her bed nearly anywhere in my house (I have a very open two-story floorplan - almost 4000 square feet) - but it's nice to see her cry on any mac device I'm with. The delay is almost unnoticeable after awhile and doesn't bother us.

    2. The app sometimes disconnects. Yes, this happens. It's happened a couple times - and with one click it reconnects. After having it a week it's happened twice - and I more blame this on the network than I do the device. They are constantly updating the app, too, so this will hopefully improve.

    PROS:
    1. There are so many amazing things about this product. I can watch baby girl while doing dishes, while shopping at the mall, and while working out at the gym. Anywhere, any time, I can see her crying. My husband (who might be watching her while I'm away), can call me and ask me what she needs based on her cry and wiggle in the crib (that I can watch in an instant from afar). That is just purely amazing - much more- while I'm traveling for work - I can pop in and see my baby.

    2. This is one of the biggest (at least for me as a mom in the middle of the night who can lose sleep over this one...) - the monitor is so precise it picks up her breath. Yes, I can sleep in my bed listening to my 5 week old's breath. Knowing she is breathing among the blankets and binks - gives me great peace of mind AND makes the $300 I spent on this monitor a drop in the bucket -- right?!

    3. There are several alerts you can program on your devices to go off - one in particular is for motion. I just love this. I set it up so there has to be a lot of motion for the alert to show up on my phone or iPad - i.e. a person walking in the room. AGAIN, I just love this for the peace of mind when my husband is traveling and I start freaking myself out that someone might break in and take my baby (LOL). With it, I will be alerted before anyone's hands can touch the baby. haha! In all seriousness, this is so great when baby starts rolling over, or when/if my 3-year-old decides to go into her bedroom and touch, sit, climb into, or play with her baby sister at night or naps. Huge, right?!

    4. We love that there are all sorts of info given on the screen including temp, humidity, sound, etc. With the several features this monitor has, these are some of those things you may take for granted until you can actually use them. Temp is something I'm always looking at - especially for a newborn, and has helped me adjust what she's wearing, what blankets to add/subtract, and/or why she was crying.

    Hope this helps. I would 100% recommend this product! I gave it 4 stars because of the first two cons. But they are DEFINITELY NOT deal breakers. This product is supreme over the others (which we've used for our first born). Oh! It clips onto the crib beautifully too - so easy to set up as well! My husband did it in five minutes.

    Enjoy!

    48 of 53 people found this useful

  • 1.0 out of 5 stars

    Doesn't work at all!

    • Written by from Porto Alegre

    I am so disappoint with this product. It's unbelievable that apple work with this product in this store. The product does not work in local network (disconnect all the time) don't work in external network or 3G, so, don't work at all. The customer service is terrible.

    11 of 24 people found this useful

  • 5.0 out of 5 stars

    This product is AWESOME!

    • Written by from Neuchatel

    Having just got a newborn I was in the market for an iPhone friendly baby monitor. I came across this product and I have to be honest, I was dubious how it would perform. I have bought many iPhone accessories that use Wifi before and sometimes they over promise and under deliver. Not so with the Withings WithBaby product. This thing is awesome. It was extremely easy to setup, recognised my home network immediately and configuration was done in under 30 secs. It works completely as advertised and not only that it had a few surprises for me.

    I was sceptical it work across the Internet and 3G. Tried it…no problem! Of course, performance is a little degraded as you are running it across mobile data but still it performed acceptably. I was also surprised that Withings had taken the time to make native iPad apps and also that more than 1 person can connect at a time. Let me say that again. MORE THAN ONE PERSON CAN CONNECT AT A TIME. That was pretty awesome. Both my wife and I can monitor my little guy simultaneously.

    All in all….awesome product. I can't speak highly enough of it. Oh…and nicely designed as well!

    40 of 44 people found this useful

  • 1.0 out of 5 stars

    Terrible customer service

    • Written by from Iroquois Falls

    Very, very disappointed with this product. It reflect poorly on Apple overall - and I'm wondering why the folks at Apple have decided to carry it as a preferred brand at all. Maybe I have been tainted by my experience.

    Essentially, the product does not function as advertised. I have been unable to connect to the monitor over a cellular network or a WiFi network, other than my home network to which the monitor is connected. Countless emails back and forth and still no solution .. Withing is now ignoring me and have clearly decided not to support any further...

    Frustrating all around... don't buy this product...

    40 of 47 people found this useful

  • 1.0 out of 5 stars

    Very Badly Designed, Poor Performance

    • Written by from Fort Lauderdale

    Before I share the bad I would like to say the other Withings product we have has been great. I had hoped for the same but did NOT get it.

    First, they are expensive and I would have never written a review if we could have at least felt comfortable enough by using this product to get some sleep. This is NOT the case. The product will freeze and go 'off-line' periodically and it is VERY easy to be asleep and not notice this! So for potentially several hours you may not be getting the monitor you expect. We have two and it is the same for both units. The modem (Apple) is directly beneath the two baby monitors, signal strong but still constant disconnections. The design of the IR light to provide night vision is very odd. They cause a white almost 'halo' effect on the nigh pictures of the cribs. I think it is because the IR is 'bouncing' off the extreme whiteness of the baby monitors plastic housing. I can not see my twins very clearly but at least I can occasionally hear them when it works. There is also a VERY unusual 'ghosting' effect that occurs. What I mean is at times in almost total darkness I will first get picture of a brightly lit room. The problem is this picture is from hours ago and seems to fight whether it will be shown or the actual one. Finally the dark (and accurate) picture appears but again it is back and forth between the ghost of the old picture and the new one. In the day time the pictures are quite good. Perhaps in this one area a traditional wired if possible or wireless (radio type) of audio/video would work more efficiently.

    49 of 52 people found this useful

  • 5.0 out of 5 stars

    Excellent product

    • Written by from Barrie

    Very cool product with a great design. Sound is very good and it picks up the slightest of sounds from our baby. Works well at home over bluetooth and over the internet when out of the house. Was very easy to set up.

    19 of 25 people found this useful

  • 5.0 out of 5 stars

    Wonderful

    • Written by from milano

    The best baby monitor ever!!!

    11 of 26 people found this useful

  • 1.0 out of 5 stars

    I really wanted to like this but…

    • Written by from Tampa

    I really wanted to like the Withings Smart Baby Monitor but it’s just not a good product/solution. The first one I purchased had to be returned because the camera optics were misaligned. The replacement wasn't much better; dark picture. The software seems like it's a work in progress. I will be returning the second (replacement) to the Apple Store and look for another product/solution.

    241 of 289 people found this useful

  • 2.0 out of 5 stars

    Returning due to poor night vision

    • Written by from Winterville

    Otherwise this was a pretty cool monitor - great signal all over my house, yard, and at work. My wife even checked in from Target. It worked well with an ipad and 2 iphones all viewing simultaneously. The only other drawback was the 4-5s delay. I would be willing to try again after these things are fixed. I would have given it a 4 or 5 if not for these 2 flaws.

    11 of 16 people found this useful

  • 2.0 out of 5 stars

    Taking it back

    • Written by from Fort Myers

    We, too, really wanted this baby monitor to work. Night vision is very hazy making it nearly impossible to see the child in the crib. The audio also had a lot of static. We hope the manufacturer will improve these deficits. When they do, we'll tthis product again.

    10 of 11 people found this useful

  • 5.0 out of 5 stars

    Great tool

    • Written by from Trimbach

    I have to say the baby monitor is just great, easy to handle and excellent quality. Also the service provided by Withings (France) is just unbelievable great. They exchanged a broken part immediately.

    Great job.

    5 of 7 people found this useful

  • 2.0 out of 5 stars

    Tried so hard to like it- went through 3 of them

    • Written by from Santa Barbara

    I really wanted to like this monitor- when I heard about it I waited on the waiting list for 3 months until it got approved in the US. Got the first one direct from Withings, and shortly after setting it up the power cord broke. Contacted customer service who said that parts are not available, so I'd have to get a new one. Sent that one back for a replacement
    Got the replacement very quickly, and set it up. Was great for 2 days, with the exception of the normal delay that WiFi monitors have- about 5 seconds. After 2 days, none of my iPhones or iPads could connect without rebooting the monitor and the the app. Contacted Withings, and sent it back.
    At that point, I was so disappointed because the idea of only having to carry around my phone as the monitor was so great. I figured I'd give it one more shot and got the third one from Apple. Just packaged that one up for return. Once again, worked great for 2 days except for expected delay in signal, but then, once again, despite green lights saying the monitor was connected and great WiFi signals, my iPhones and iPads again could not connect without manually rebooting everything. Once the monitor was unplugged and plugged in again, the app could acquire it, though it took some time to get a good signal, and then had a lot of drop-outs before I could not take anymore. The simplest thing that I can say is that it is not very "Apple". It just doesn't work.

    291 of 349 people found this useful

  • 5.0 out of 5 stars

    best baby monitor by FAR

    • Written by from New York

    awesome product. no range problems because it works over wifi, you can monitor out of house remotely over cellular, app runs in background and you can adjust lights, lullabies remotely as well ask speak back. i own three of these and would recommend highly to anyone.

    20 of 29 people found this useful

  • 4.0 out of 5 stars

    Best baby monitor we've ever had

    • Written by from Dedham

    Rating- Only giving 4 out of 5 because this is pricey especially considering you have to also have an iPhone/ iPad in addition to monitor. We've had three kids and our share of monitors...

    A/V- Great video and audio quality. App is very intuitive and has some nice features. Clear a lot of thought was put into it. At night, you can't see that well... but this is not advertised to be night vision goggles. WIth a little backlight provided by something else, you can still see something. Also, the audio is really good.

    Setup- Fast and easy. Had it working in 10 minutes.

    Wifi- The biggest plus is the wifi- "unlimited distance" and no hissing at extended distances.

    iPhone App- well built and thought out. They could have built a great piece of HW and skimped on the UI, but that's not the case. It exceeded my expectations.

    Other- have not tried it at friends houses, but since you ideally set it up over the wifi (bluetooth backup), it's not as flexible at the traditional monitor. Since we plan to use this 99% of the time at home, this is not a significant use case for us.

    Finally, we took an old iPhone and use it for monitoring. We like to leave it on for long time periods, so using or iPhone is not always ideal. However, it's super great to switch from the extra iPhone to my or my wife's iPhone. Also, both of us can monitor.

    Bottom line- if you want an easy to use, top notch baby monitor and will be monitoring from more than 1 room away, this is the way to go.

    229 of 275 people found this useful