• 2.0 out of 5 stars

    Limited scope and a bit unstable

    • Written by from Richmond

    I purchased a regular and Insight version of this switch late last winter. They were both OK, but my first negative observations were: I didn't seem to be able to control them from both my iPhone and my iPad. I got some flaky error. So I just used my iPhone. Then while traveling in September the switch on my router went off by itself. I have my WeMos on a separate network, so I was able to power cycle it successfully. Today, I updated the firmware and my Insight switch is "Not Detected" about 2/3 of the time. Also, I don't see a way to have multiple homes setup on the same WeMo account. It should allow for that for multiple WiFi networks in the same building or for vacation homes.

    8 of 9 people found this useful

  • 2.0 out of 5 stars

    Power Outages, bad design

    • Written by from Berkeley Heights

    In the event of a power outage the WeMo does NOT keep the last power state. Always comes back in OFF status. That bites.

    8 of 9 people found this useful

  • 2.0 out of 5 stars

    Reliability Issues

    • Written by from Makawao

    I liked it when I first got it a year or so ago, but the other day it just went dead...no lights, no AC power no anything, just dead. Since it uses tamper proof screws, and my collection of triangle shaped screwdriver blades is non-existent, I was forced to buy another to replace it. I like it, I'm just not sure it's worh 50 bucks a year.

    6 of 7 people found this useful

  • 2.0 out of 5 stars

    Great idea, half baked execution.

    • Written by from Niagara On The Lake

    I love the concept of the WeMo line of products, however this product feels entirely half-baked. It's full of bugs and is quite frankly a nightmare to use. Once set up, it works as advertised, but getting there is a nightmare. The simple three step setup instructions advertised in the box work, after about the 6th or 7th try. Oh, and if you want to add a second WeMo device to your network, you're out of luck. The second will just destroy all of the settings and configuration of the first.

    All in all, Belkin is marketing to the home automation network with great ambition but needs to spend a little more time working out the bugs before releasing these things to market. I wish Nest made a WiFi light switch...

    16 of 20 people found this useful

  • 2.0 out of 5 stars

    Not a consumer ready product

    • Written by from Austin

    I've had the wemo product for 4 months, and I can say that I'm not satisfied. The devices continually do not show up in the app & the addition of new devices to the network seems to throw off a delicate balance of network settings. Great Idea, but I WOULD NOT RECOMMEND this product yet. @Belkin- Go buy a dropcam and use their app. Their service is reliable.

    14 of 18 people found this useful

  • 2.0 out of 5 stars

    Great concept, but needs a lot of work.

    • Written by from San Francisco

    This could be a great product - but the software is very buggy and unpolished. I bought two switches at my local Apple store and was excited to bring these home and try them out. I setup the first device with little trouble - but it takes an extremely long time "looking for devices" for the device to show up in the list. For a while I thought something was wrong, and then finally it showed up and seemed to work fine. But then it asked me to update the firmware - so I did and that's when everything got really bad.

    I waited about 30 minutes but the app still said the 'updating firmware'. So I called Belkin and got someone on the phone and after 30 minutes of resetting with the support guy he just said the device was bricked and that I should return it to the Apple store. So I brought it back to the store and swapped it out for a new one.

    When I got home I tried to set up the new device. The app crashed in the middle of the install. Ug. Then I started the app again, and the 'spinner' just kept spinning and after 5 minutes I quit the app and restarted it. Finally it got me back to the list of devices, and after a few more minutes it finally updated and both my switches were there. They seem to work ok now.

    But then I went outside and walked a few blocks away so I could still see my window. I wanted to try the remote feature over 4G. That didn't work at all. I tried to refresh the list and then both devices disappeared. I waited a few minutes and nothing. I finally gave up and walked to the store. On the way back I tried again this time the devices showed up and could be remotely switched on/off via 4G. Just very inconsistent.

    Now the app asked me to update the firmware again on the switches. Well forget that. I am on the verge of returning both of them. Right now they seem stable but overall a very poor experience - more like beta status - any more trouble and I'm bringing them right back. I'm really disappointed that apple would let such a buggy, beta product into their store.

    12 of 17 people found this useful

  • 2.0 out of 5 stars

    Poorly written software - No special characters

    • Written by from Corrimal

    I've spent numerous hours narrowing down some issues with connecting a WeMo to an SSID containing a comma. Belkin's eventual response is that the WeMo won't work with special characters in either the SSID or the wifi password.

    That's a fairly poor situation, made worse by not being documented.

    Basically if there's an SSID near you which contains a comma, your WeMo likely won't show ANY wireless networks.

    10 of 11 people found this useful

  • 2.0 out of 5 stars

    Some WeMo switches work well. Others, apparently do not work.

    • Written by from metairie

    Right out of the box, tried in my home network, my second house network, my friend's network and nada. I did all I was supposed to do except deep it in hot oil or replace all the routers the modems the cables and the security cameras in my house. And yes, the whole concept it's awesome and unique. Works well for some... Does not work for others. I am waiting for a replacement.
    Wish me luck!

    16 of 20 people found this useful

  • 2.0 out of 5 stars

    Sounds great but far from it.

    • Written by from Los Angeles

    I read the reviews of this item before buying it so I expected slight difficulty in setting up this product. I'm very tech savvy so I was up to the challenge. I purchased two switches and a motion switch. After about 2 hours I had all three up and running plus created rules within the WEMO app. After about a month Belkin released a firmware update for the switches and an update on the app. At that point I was no longer able to control my switches unless I was on my home router. (Which defeats the entire sales pitch you can check if you turned things off after you left.) I then 3 weeks ago installed a new router and after 3 weeks of trying, holding down the connect button to reset the switch and the app crashing non stop I finally got one of the switches connected to my new router. I was able to control it with the app and then I unplugged it, moved it 20 feet to the living room and it no longer works on the network. (One of the set up trouble shooting suggestions was to move it closer to the router to program and then move it back.) Until Belkin can fix all the bugs, and there's a lot, with this product stay away. At this point I wish I never bought this product.

    37 of 40 people found this useful

  • 2.0 out of 5 stars

    Why

    • Written by from Hemel Hempstead

    Work well in a wifi area with phone apps, but did not work at all when away from my wifi, liked the way to turn off and on and a timer set programme work well. But am going to take this back as it did not work as it was describe eg work any ware ?? Well it doesn't it a lot of money if it doesn't work

    8 of 18 people found this useful