• 1.0 out of 5 stars

    Does not keep settings or work correctly

    • Written by from prince george

    I have 4 of the Wemo Switches and they dont work properly, period. cant find it on the network, stops working, stops responding, etc etc.

    This needs to be overhauled.

  • 1.0 out of 5 stars

    Just wait, all you with positive reviews will change to 1*

    • Written by from Vista

    Worked great for a few months. Then with a new firmware install I have not been able to find or setup ANY of the four devices I had working fine before. Their solution? Reset. I did this on all four devices and everyone fails and says "lost connection" during setup. Once that is done, you have to do a reset again because the app will never find a device. I have done this about 10 times now and not a single decide works. These are not ready for primetime. The most frustrating junk I have ever used.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Utter Garbage!!!

    • Written by from Norfolk

    lasted 30 days without event, then refused to talk to wifi, after 45 min of trouble shooting pitched it in the trash!! Don't waste your money or time.

    7 of 13 people found this useful

  • 1.0 out of 5 stars

    Worst. Product. Ever.

    • Written by from Bedford

    I figured that seeing this at an Apple store would lend some credibility to the value of the product, but not so. It has undocumented network requirements that render it useless unless they are met. They can only be found by extensive searching. Even then it's a long shot as to whether the thing will STAY working. Hopefully if you buy this product, your power will never go out, since trying to get it to work after disconnecting the power is a nightmare.

    Great idea, flawed implementation. This is being returned ASAP.

    7 of 11 people found this useful

  • 1.0 out of 5 stars

    Bad Product

    • Written by from naperville

    took a while to set it up to make the wifi control work. However, 4G remote never worked. don't want to just through $50 in garbage can. will try to return, even I kind of broke the package.

    6 of 11 people found this useful

  • 1.0 out of 5 stars

    WeMo Blow

    • Written by from Greensburg

    Product didn't work from start. Because I received a couple of gift cards from Apple for buy iPads, I decided to try this product, even with the bad reviews. I should have know better. If a product has almost the same amount of 5 stars as 1 stars, you know it is junk. If you want to waste $50, then you should buy this product, but suggest going elsewhere and purchasing the same thing through a more reputable company, Belkin makes great surge protectors, but apparently know very little about wifi.

    7 of 13 people found this useful

  • 1.0 out of 5 stars

    Great Idea But Extremely Dissatisfied

    • Written by from Brooklyn

    I'll keep this short and sweet. Before bringing a product like this to market, you would assume Belkin had thoroughly tested it. However, based on the difficulty connecting the device to a wireless network and the countless times I reset the switch, it seems they did not. This product is barely mediocre. Hopefully someone else will do it better.

    9 of 15 people found this useful

  • 1.0 out of 5 stars

    Do not buy this

    • Written by from Brisbane

    This product is terrible and Belkin's support is non-existent. Why Apple has allowed this into their store is confusing.

    First experience is that the item requires a software update. Except when one goes to update it the product it is 'bricked' and needs a hardware reset. After the reset the stupid thing asks for a SW update again and the cycle continues.

    Do not buy this product.

    12 of 16 people found this useful

  • 1.0 out of 5 stars

    Nice idea. Poor implementation.

    • Written by from North Saanich

    If you're lucky and your network matches certain arcane criteria, this product will set up fairly easily.

    It is so easy, however, to run into arbitrary conflicts between your wifi network and the WeMo's limitations, and end up spending hours of time debugging those issues, or simply give up and chuck the WeMo in a drawer and forget about it.

    I love the idea, hate the implementation.

    9 of 12 people found this useful

  • 1.0 out of 5 stars

    Horrible Support, poorly designed software

    • Written by from Columbia

    Bought several WeMo switcheds set them up and worked fine.

    Upgraded my wireless access point. Reset Wemo's and set them up again. Can now only control them via external network, not on local wireless net, although no errors in the setup of the devices. No devices are found locally after setup, just hangs.

    Made numerous calls to support, and paid for Belkin Premium support. Have never reached anyone knowledgable about WeMo's. Only receive repetitive e-mails asking me to repeat the things I have already done.

    Research on the net indicated that Belkin stores info about the Wireless access point the device is associated with initially on their servers. If you change the access point name it cannot be updated on their servers by the consumer.

    You are also unable to reach anyone at Belkin to reset or correct the info. Am the not so proud owner of three semi-useless bricks call WeMo now....

    Based on the support experience I have stopped by Belkin products as a rule..

    17 of 18 people found this useful

  • 1.0 out of 5 stars

    It's like the folks at Belkin aren't even trying.

    • Written by from Memphis

    I really don't know how this has such a high rating here. I have owned two of the Belkin WeMo switches. Connection is a nightmare. Nothing more fun than waiting and waiting and waiting to have these things either not be able to find a network or join a network. As a former Apple employee with network certification I do know how to set up a robust network in a home. I have great signal strength over at my neighbors house but with these Belkin switches it is hit or miss at best. Once you have one plugged, assuming you can it to be functional, never ever unplug it again. Never change any setting and never have a power outage. If you do you will find yourself spending hours trying to get the thing working again. Seriously don't bother buying this piece of plastic junk.
    Additionally these things are huge. They pretty much cover up a duplex outlet and make a quad gang outlet with access to one outlet and you better have a pretty tiny plug to use for that outlet. Of course this troglodyte design problem only matters if you can get the switch to connect and then become functional, which is unlikely. Or you can do what I do and just leave them unplugged in the hopes that someday Belkin will get there act together, rewrite their lousy software, and upload a firmware fix that does actually fix this piece of junk.

    27 of 30 people found this useful

  • 1.0 out of 5 stars

    Badly limited device due to Belkin's short sighted thinking

    • Written by from Portland

    WeMo could be phenomenal. It could be a switch you could trigger via hotkey on your Mac, but it isn't. It could be a switch you could teach your universal remote to trigger. But it isn't.

    Instead, WeMo is a switch you trigger using an iPhone app. It sounds like a neat idea at first, but once you've used it, you realize how annoying it is.

    If you want to use WeMo for a lamp, you're better off buying Philips Hue light bulbs. With Hue, you can use Mac apps, iOS apps, or you can write your own code. The API is open. I created hotkeys on my Mac that turn my Hue lights on in various settings (plus 'off' of course) and I use BetterTouchTool to map those keys into my Apple Remote. In other words, remote control for my lights. SWEET! Ah, but I can't do any of that for WeMo because it never occurred to Belkin that a phone might not be the best way to access a switch.

    Don't expect Mac apps for WeMo any time soon. Belkin specifically states that users and developers may not "Copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, decrypt, or create derivative works of the API and its parts" ...in other words, the best you're going to get with WeMo is an iOS app. Do you really want to have to go get your phone and then scroll through apps to turn on a switch?

    Even the hardware is trash. It's a big bulky 1980's looking switch that takes up so much physical space. It uses one outlet and blocks the other because it's so big and poorly designed.

    WeMo is garbage. Maybe five to ten years from now, Belkin will try again. All I can say is that the hardware is cheap, the software is insanely limited, and the functionality is needlessly poor. I'd give WeMo zero stars if that were an option.

    30 of 32 people found this useful

  • 1.0 out of 5 stars

    you cannot have WeMo in more than one location !!!! really

    • Written by from Newark

    if you want to have WeMo at home and one somewhere else, or even (in this, the 21st century) in more locations you will need to buy multiple iPads or iPhones !!
    you can have multiple WeMo switches, but they must all be at ONE location, since the WeMo software will not work for multiple locations. Is hard to believe there is such an obvious shortcoming - its never mentioned in their adverts, but they have been promising fot over a year to remedy this situation, don't hold your breath.

    21 of 23 people found this useful

  • 1.0 out of 5 stars

    If you want to be frustrated beyond belief this is what you want.

    • Written by from Erinsville

    In this world of technology every piece of techno hardware has an Achilles Heal, in the case of the WEMO and the NETCAN from Belkin the Achilles Heal is two fold. One is the ISP and the second is the local power provider.

    I have had no end of problems with both of these items. The power goes out for an extended period during a storm and WEMO’s lost when the power comes back. My ISP looses their DNS servers and the folks at my ISP’s Customer Service are too dumb to know that because they are in India reading a script and after another prolonged period the WEMO’s I have turn stupid yet again. They can’t find my wifi, they can’t connect, they just sit and blink orange crying for help.

    As it turns out the NETCAM is no smarter. It too under the same circumstances as above also turns stupid and blinks away wanting to be rescued.

    For a while I thought much of this had ended. I even commended Belkin for their improvements but in the last few weeks I have had to reinstall, and reinstall, and reinstall, and reinstall, and reinstall, and reinstall, to the point my patience is exhausted.

    X10 products are far more reliable, and I am putting them back into service replacing ALL of my Belkin products. In this rural environment of unstable power and an ISP (Bell Canada) who couldn’t care less about their customers or if their products actually work, and as they are a monopoly, they are my only choice, the WEMO and NETCAM are simply poor choices because they rely so heavily on wifi to perform their duties.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    Wemo stopped working

    • Written by from Reading

    I have 3 WEMO switches, all was fine until I decided to upgrade to an Airport Extreme Timecapsule today. I go the TC working very quickly and have both the 5GHz and 2.4GHz networks working. My Apple TV, iPhone 5 and iPad work well. Plus my Macbook Pro is connected at about 450Mbps! Time for the Wemo devices - I reset them all to default and my iPhone 5 can detect them. Once I have configured them they fail to appear as a Wemo device, apart from on my old HTC desire S. C'mon Apple - it must be down to you guys?

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Does not work.

    • Written by from Getafe

    The app doesn't detect the device. I have to unplug the thing every time I want it to work which kind of negates the point of the whole exercise, being switching on and off remotely. And I paid €50, not $50!! Fool me once shame on you.... You're not fooling me twice. Bad Belkin.

    12 of 15 people found this useful

  • 1.0 out of 5 stars

    Firmware Issues

    • Written by from Monroe

    Purchases the WeMo Switch without motion detection for $49.99 yesterday. Took only a few minutes to set it up which I was impressed by. Simply opened it up, plugged it in, along with my desk lamp, connected to it through the wifi settings on my iPhone, downloaded the app and that was it. Easy. The problem started when I was unable to change settings because of the outdated firmware. I proceeded to update the firmware which is ABSOLUTELY necessary if you wish to actually use this thing to its full advantage. After a five minute firmware upgrade the WeMo app cannot detect the WeMo switch. I have reset router, unplugged the switch, restarted iPhone and reinstalled the app. No resolution at this time.

    20 of 25 people found this useful

  • 1.0 out of 5 stars

    Never worked

    • Written by from Santa Maria

    I never got this thing to work did what belkin told me to do, and still just sits and sits starts blinking orange right outta the box not sure what to do with this pile of junk. Its been 30 days so i assume its not worth taking back. This thing doesnt do what it says it does for me at least what a waste of money

    16 of 22 people found this useful

  • 1.0 out of 5 stars

    Stopped working after update

    • Written by from Scarborough

    Bought 2 that worked well until I updated them. Now they show up and connect when set up but after that do not show up in the app. Since the app itself won't identify I guess there will not likely be any way to get to the firmware to fix it.

    13 of 17 people found this useful

  • 1.0 out of 5 stars

    Terrible product

    • Written by from Bridgewater

    If you check the communities you'll find that almost every user has an issue with this device connecting to their home network. People report it taking hours. This is not acceptable for simple product like this. What a shame. Belkin doesn't seem to be doing much to correct the issues.

    15 of 24 people found this useful