I've had this printer for over a year now and it's been trouble free. I can print to it from my iPhone and iPad as well as a laptop and iMac. It is totally wireless working off an Airport Extreme router (but not hardwired to it). When I first got it I subscribed (free) to some of the apps HP offers, but realized I was using a lot of paper and ink when some of them printed out daily. Now I just turn them on (crossword puzzles and recipes) occasionally. It takes a bit of setting up and the manual is meager. But the online info makes up for that. You have to explore the scan app to fine tune it to scan the type of item you are using - photo, doc, etc. But once you learn all that's available you can use all its features to the max. I gave it 4 stars instead of 5 because it's definitely for those who are willing to put some time in to explore what it can do. Otherwise, you can probably find a featureless all-in-one that will just "plug and play." I think that those who've had trouble are those who have not taken time to read and follow ALL the directions. You're getting a lot with this printer.