Customer Reviews and Ratings

3.0 out of 5 stars

Based on 24 reviews

  • 2.0 out of 5 stars

    Endless hassles

    • Written by from Ypsilanti

    12 of 14 people found this useful

    Over a year and a half of use I have had a series of problems with this machine's scanning functions--first bands (eventually solved); fairly consistent communication problems between my MAC OSX 10.7.5 and the scanner that require annoying and continual manual resets; and now a complete failure to scan from the flatbed to the computer in color.
    The problems have mounted with MAC OSX and HP updates. None of the service/support suggestions or online chat groups ideas have resolved this. The functions are fine--when they work, but I would not recommend this printer. Too bad as I've used HP printers for years. This one in my experience is a dud.

  • 4.0 out of 5 stars

    HP Officejet Pro 8600

    • Written by from Winston-Salem

    10 of 10 people found this useful

    The printer was purchased in September of 2012 and has worked very well with my PC and Macbook Pro (purchased in February 2012) It was easy to install and set up wireless on my Home network. It functions better with my iPhone and and iPad. The only drawback is that it will not allow two sided printing on the Macbook Pro. All the other devices do the two sided printing. Must be some gap in either the Mountain Lion software of the HP driver; but can find no answer from Apple nor HP.

  • 4.0 out of 5 stars

    Works Perfectly

    • Written by from Rolla

    14 of 17 people found this useful

    I just bought The HP Officejet Pro 8600 Plus. I received it in the mail yesterday and only until today did I finally get the Airprint feature to work on it.
    When I opened the box and got the printer set up everything worked great. I could print through wifi, I could print the eprint center, copy, scan and I dont have a hardline to fax but it all worked. The next task was to figure out the AirPrint feature. I wanted to print using my I phone but could't figure out how to print using AirPrint. Mostly because I didn't have all of the know how about my iPhone. So I talked to Apple Care and talked to a lady named vicky and she showed me how to search for the printer on my phone and then print. It really does have AirPrint people it just takes a little work to get there.

  • 5.0 out of 5 stars

    Easy to setup

    • Written by from Irvine

    14 of 16 people found this useful

    I am blown away by all of the negative reviews. I've had this printer for 6 months and I've never had an issue with it.

    The setup menu makes things very easy. I have this printer hooked up to my Macbook Air, iPhone, iPad and Windows Computer. I think people that attempted making the printer work most likely shouldn't be touching computers if they're having a lot of issues with it. This is VERY simple to work as it is basically plug and play.

    The only issue I had was trying to figure out how to setup the scanner to scan to my MBA through WIFI but after 5 minutes or so I was able to get it figured out.

  • 1.0 out of 5 stars

    Bad printer

    • Written by from Waxhaw

    9 of 18 people found this useful

    When I bought this printer the store employee told me that it would take about 20 minutes to get the printer installed. Well, after about 2 hours of work, I did get it installed on the LAN. However, none of our computers would recognize the printer even though the installation process indicated that the printer software had been successfully installed on each computer. At that point I left the whole mess and left the office. Surprisingly, the next morning our computers did recognize the printer. Unfortunately, when the computers gave a command to print a document, the printer only succeeded in printing about five pages before it quit working. The printer continued to attempt to pick up sheets of paper, but it failed to do so. We tried different weight sheets of paper, but no success. We have used many HP printers without serious problems, but this one is something different.

  • 1.0 out of 5 stars

    Has been awful as a networked printer

    • Written by from Plano

    11 of 19 people found this useful

    My MAC's constantly lose touch with the printer which requires rebooting MACs and then printer. Getting rid of it.

    Was this useful? Has been awful as a networked printer

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  • 1.0 out of 5 stars

    Wireless functions unreliable

    • Written by from Parker

    13 of 22 people found this useful

    A simple review:
    Wireless function unstable and intermittent.
    Same result when wired to a network, intermittently nonfunctional.
    Air print feature worked at first, then hopeless.
    THIS PRINTER IS NOT A NETWORK PRINTER OR AN AIRPRINT PRINTER.
    All this experience on a professionally set up and maintained network with no other problems.
    Enough said.

    Was this useful? Wireless functions unreliable

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  • 5.0 out of 5 stars

    Excellent

    • Written by from chula vista

    9 of 11 people found this useful

    I had this printer for about 6 month and it work great...Easy to install and very fast, I will print from my Iphone, Ipad and network 4 computer. I will recomend.

  • 5.0 out of 5 stars

    Workhorse. Does the job well.

    • Written by from Chicago

    4 of 6 people found this useful

    I love this printer and hope that it lasts a very long time. It is fast and accurate, the wifi features are flawless. Thank you HP!

    Was this useful? Workhorse. Does the job well.

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  • 4.0 out of 5 stars

    Relatively easy set-up

    • Written by from Lakewood

    7 of 7 people found this useful

    Having gone through a headache a couple of years ago with the Lexmark 7675x (partly my own fault for installing from the CD instead of downloading drivers), I approached the HP with some trepidation. It turned out to be a fairly simple process. The HP website walked me through the driver download and, after a bit of tinkering to figure out the scanner controls it's working OK. Printing is really fast and scans are sharp. One caveat: I went for the simplest install, using USB instead of our WiFi.

  • 1.0 out of 5 stars

    WIFI Problems

    • Written by from Edgartown

    11 of 15 people found this useful

    If you use repeaters to extend your wifi, the 8600 will be trouble to set up and to use wirelessly. The 8600 confuses Network Names (SSID) and there is no easy solution. Be careful. I regret buying it.

  • 5.0 out of 5 stars

    The Best Printer I ever had.

    • Written by from san antonio

    6 of 7 people found this useful

    I have this printer for 6 months now. The best I ever had ! Easy to use, very economical, easy set up with the wireless mode. If you looking for a complete package
    this is it!

    Was this useful? The Best Printer I ever had.

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  • 4.0 out of 5 stars

    Good value for money

    • Written by from Newmarket

    49 of 50 people found this useful

    I've been using this printer for a month now. Setup was easy on my wireless network using the driver software it came with. I use it with my Macbook Pro running OSX 10.8.2, IPad 3, and IPhone 5 using AirPrint with no issues. I also have a Windows 7 pc that uses it over the wifi as well. It works good, it's fast and the output quality is very acceptable. I would recommend it.

  • 1.0 out of 5 stars

    HP must be writing the good reviews, this printer is A DOG

    • Written by from Homestead

    59 of 78 people found this useful

    50% of the time, the printer doesn't scan, doesn't print. Chooses when to clean its sensors (OBTW it chooses to do it, right after you've click on the print button). The printer is connected directly to the workstation yet its software tells me it's not available. You have to 'wake up' the printer (jab at its panel) to get it to do something. Oh it has features --- that you'll never use. HP - if it doesn't print or scan, it is useless. PIECE OF JUNK

    Was this useful? HP must be writing the good reviews, this printer is A DOG

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  • 5.0 out of 5 stars

    So far so good

    • Written by from Show Low

    48 of 49 people found this useful

    I've had this printer for about 2 weeks and it has worked flawlessly. Easy to set up, easy to use, air print with my iPad and iPhone work perfect. I've used the scan to computer, the fax, printed labels, made copies and have no issues at all!

  • 5.0 out of 5 stars

    Easy Set Up

    • Written by from Haverford

    30 of 31 people found this useful

    This was the easiest printer to set up. I was able to print, scan and fax in minutes. The best feature is E-printing. My wife can send documents from her computer at work, and they print immediately on the 8600 at home. I would buy this printer again in a heart beat.

  • 1.0 out of 5 stars

    Stay away....

    • Written by from Hillsboro

    30 of 46 people found this useful

    Tends to report a jam... when there isn't one.
    Tends to constantly run diagnostics. And report nothing.
    Love ink... I mean really alot.

  • 1.0 out of 5 stars

    Failed the first week

    • Written by from Los Gatos

    36 of 41 people found this useful

    Front touch panel control screen failed after 3 days (went to solid white) making it useless except for printing from the computer. On day 5, the printer stopped feeding paper making it completely useless. Returned it to the store I bought it from. Turns out others on the HP forum have had similar problems with this printer.

  • 1.0 out of 5 stars

    Great printer - unreliable at best with MAC

    • Written by from Wenatchee

    42 of 49 people found this useful

    This was a reliable, high quality printer that I used with my pc. Since I switched to a MAC OSX I have had nothing but trouble with the printer. I've downloaded the newest drivers from HP multiple times. It doesn't interface well with the computer and is a constant headache. It just stopped working again today, with or without a USB cable. The printer is still fairly new, and I'm highly disappointed. I've had a history of success with HP but will not be buying HP anymore with my MAC.

    Was this useful? Great printer - unreliable at best with MAC

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  • 1.0 out of 5 stars

    It fell short

    • Written by from San Diego

    35 of 41 people found this useful

    this printer does not allow any paper thicker than regular old printing paper. Card stock NOPE! Photo paper NOPE! Went through too much hassle to get the printer then this, and an exchange only made me more mad.
    This is not the printer you want period