Customer Reviews and Ratings

4.0 out of 5 stars

Based on 30 reviews

  • 2.0 out of 5 stars

    Problems with Pairing to My iPhone 4

    • Written by from Mansfield

    Big fan of iPhones (have a 5 for personal use and a 4 for work) and a huge Bose fan with multiple products. Currently have the Bose Gen 2 and it worked fine on my iPhone 5 and worked great on my previous BlackBerry. When my BlackBerry failed my company replaced it with the iPhone 4. The Bose headset does not work properly with the 4 for some odd reason. The complaint from others is that I "cut in and out" and they cannot hear me. The exact same thing happened to another person I work with when he transitioned from a BB to the iPhone 4. Contacted Bose support who suggested I update the Firmware but as it turns out I already have the latest version. They also suggested removing the BlueTooth from the iPhone and pairing it again. Tried that as well but the problem still exists. They also suggested powering off the phone which in this case doesn't apply as I fly almost every week and the phone is off a lot. After all this and discussions with two support techs I was told they have no other suggestions. Obviously not the answer I was looking for. Looks like I will be forced to go with a different BlueTooth.

    3 of 4 people found this useful

  • 5.0 out of 5 stars

    It's over

    • Written by from Staten island

    My search has finally come to an end, it cost me a few bucks and trial and error along with a bit of stubbornness to get here but well worth it. This headset will not fall out of your ear, allow me to repeat that, they will not fall out of your ear on there own and if you find your self turning the place upside down looking for them...check your ear, very very comfortable and very light. With large and callused hands I can feel the positive contact on these perfectly sized buttons with my finger tip which is a first for me. The sound quality? Bose would not go this far without giving you this also, after all, it is there signature. It is always nice to cut corners where ever you can but here you will find that you get exactly what you pay for...plus some. I will give this headset five stars because this is all that is allowed. As usual...Bose delivers once again.

    10 of 12 people found this useful

  • 5.0 out of 5 stars

    Works great.

    • Written by from Broadlands

    I have had this Bose Bluetooth for about a year, and it works great. I recently ran it over with my vehicle when accidentally dropped it getting into my car. I did have a few issues with it syncing with my iPhone 5 & my Ford Sync., but no problems with iPhone 4S. THe bluetooth version on iPhone 4S, is a earlier version than the iPhone 5. I went to Apple and learned a good lesson about bluetooth, that I will share here. Let me first just say the Bose bluetooth works great, and this is just my personal experience. The problem is Bluetooth v2.0 , 2.1, 3.0 etc.. is much different than 4.0. The higher the version the more bandwidth the bluetooth uses. Having two devices synced with the iPhone caused problems. The vehicles bluetooth system use a much larger bandwidth,(I think it's like 5.0), covering more frequencies than a headset. When I would have the iPhone bluetooth synced with the Ford Sync and the Headset, they compete for bandwidth. Even when only one is connected, turned on or even in range, the phone is still looking for the other one. This continuous searching by the iPhone for the other bluetooth causes problems. I deleted (forgot the devise), and it works without any problems. I use the bluetooth in my car instead of the Ford Sync, and I haven't had any problem with it loosing connectivity as I did before. The iPhone definitely has some problems with bluetooth connectivity. I was also told to sync the vehicles bluetooth first, and then add the headset. The vehicle will take a larger frequency range of bandwidth, and the headset will find a open bandwidth easier than a vehicle will. It's not fool proof, but it helps. I know it's a pain, but if you can sync you iPhone with only 1 device, it seems to work much much better. Hope this helps with earlier Q's about iPhone issues and Bose headset. Again personally I really like my headset. I work outside sometimes, and in a noisy shop, and it works well for me just like I was in my living room. Not to mention Bose customer service is great.

    18 of 20 people found this useful

  • 5.0 out of 5 stars

    No Comparisons

    • Written by from SOUTH PASADENA

    Bose does not put its name on junk, you will not be disappointed. I have owned similar devices by different manufacturers and this headset cannot be compared to any of them. Excellent design & engineering, it works as advertized.

    12 of 14 people found this useful

  • 5.0 out of 5 stars

    Buy It. Nothing Else Compares.

    • Written by from Panama City

    I sometimes like to use my headset to listen to music in a social setting. I decided to leave feedback after listening to dubstep, yes dubstep, and it sounded awesome. I've never heard a bluetooth earpiece that actually had bass. Simply incredible. I've used jawbones, blue ants, plantronics, and more,and they are all good, but none come even close to the sound quality of this awesome product!

    12 of 15 people found this useful

  • 5.0 out of 5 stars

    Best Bluetooth headset I've owned

    • Written by from Walnut Creek

    I have tried several different brands of Bluetooth headsets and this is by far the best one I've ever owned I can be walking or driving Through a tunnel and people are unable to tell. I have been told that it sounds like I am there. The noise cancellation on this device is as advertised.

    6 of 6 people found this useful

  • 2.0 out of 5 stars

    Good but not good enough

    • Written by from Sudbury

    I'm a big Bose fan, with a variety of lifestyle and portable products in my home and within the family. I was very dissatisfied with the first gen of the Bose BT headset due to the inability to use it outdoors (ex. walking across a parking lot) due to sensitivity to even the slightest amount of wind. I bought a generation 2 with the hopes that the advertising was accurate about it being largely immune to outdoor interference. While it is better than the original, it's still strongly affected by even a very slight breeze (far-end connection complains about loud wind noise). So, I've invested $300 into Bose BT headsets, but cannot use any of them anywhere other than when I'm sitting at home/office or in my car (which already has hands free).

    I would not recommend this product until Bose improves wind noise rejection. I'm not asking that it work in a hurricane. But, it should not inject loud wind noise into the far end in a 5-10mph breeze.

    18 of 26 people found this useful

  • 3.0 out of 5 stars

    Excellent Sound But Cheap Construction

    • Written by from MILWAUKEE

    I've gone through about 5 Bluetooth headphones and these have the best sound quality. The in-ear silicone piece is excellent very comfortable and doesn't slip out of my ear unless I really do some serious head banging. But the headset feels and looks cheap. I think it's a bad design. Very dated looking. Also the power slide button isn't real decisive. On many occasions the button was inadvertently moved to on when I didn't realize it and drained the battery.

    15 of 16 people found this useful

  • 5.0 out of 5 stars

    Worth the money

    • Written by from Clifton Park

    I had zero difficulty connecting with my iPhone 4S. Great call quality, for once I don't have to turn the volume up all the way to hear clearly. Callers are impressed with the quality of the call on my end. Also very comfortable. This is the first Bluetooth I have owned that I have found completely comfortable. I also love having it secure and stable in my ear without the all too common hook going over the ear.

    109 of 109 people found this useful

  • 4.0 out of 5 stars

    Bose is so good at packing in so much 'oomph' into such small products

    • Written by from FAIR LAWN

    I was begining to think that bluetooth ear pieces were a lost cause. Everyone raves about the Plantronics Jawbone and I tried it out last year, and it was horrible. It fell out of my ear as soon as I moved an inch, plus, I could barely hear the audio while on calls.

    Two weeks ago a co-worker suggested Bose. I invested in this ear piece and I've got to tell you that I am as happy as could be.

    Granted it's not like my Bose sound system in my car, or like my Quiet Comfort 3 headphones, but this earpiece is a home run in my opinion.

    They somehow managed to keep the slim and minimalistic look that the Jawbone had without it wobbling in my ear.

    As an added bonus: When I press the top button on the earpiece, it enables Siri, which listens to and executes Siri based commands.

    121 of 126 people found this useful

  • 5.0 out of 5 stars

    It changed my life!

    • Written by from Quebec

    Sounds loud and clear even in a noisy and windy environnement.

    84 of 88 people found this useful

  • 1.0 out of 5 stars

    Over Rated

    • Written by from CHICAGO

    I bought this headset based on the Bose name, I had it a total of one day then returned it, I make a lot of business calls during the day while driving from client to client. Most of my clients told me that it sounded like I was calling from a tin can, and I also noticed it was hard for me to hear the calls when I had the window down. I purchased the Jawbone Era headset, and was amazed that the quality of the sound and the callers said that they could not tell that I was on a headset. It announces battery level, and announces the callers name when a call comes in. I do not have to hunt around for the call button to take a call, I merely tap once anywhere on the unit to take a call and tape again to end the call.

    56 of 67 people found this useful

  • 1.0 out of 5 stars

    bose bluetooth ear piece

    • Written by from tewksbury

    ear piece wont sync with my iphone 4s its hard to rate when i can't use it

    31 of 46 people found this useful

  • 5.0 out of 5 stars

    simply the BEST!!

    • Written by from Chicago

    I've owned Bose BT series 2 for 2 weeks, it works great.
    I can easily connect / disconnect it between my Iphone and my Nokia cellphone.
    clear voice of the headset and the microphone.
    battery life last a day ( talk about 4 hrs ).
    very durable in my ear ( I almost wear it 6-7 hrs ).
    I can talk while my iphone is 18 ft away without call interruption!
    light weight and looks nice on my ear.

    I HIGHLY RECOMMENDED!!

    34 of 35 people found this useful

  • 5.0 out of 5 stars

    Love it!

    • Written by from San Antonio

    I own Bose products for my tv, desktop computer, iPad 2 (wireless speaker) and now this Bluetooth.i must admit this is my first Bluetooth ever, which I use for iPhone 4S so I can't compare to other Bluetooth brands. Yet I don't bother with other vendors when Bose has consistently delivered the highest quality sound products with the products I've purchased. No company or product is perfect but Bose is pretty close.

    36 of 39 people found this useful

  • 1.0 out of 5 stars

    having trouble

    • Written by from Tinley park

    I recently purchased my second Bose replacing the same model at only 2 years old. It quit the ability to pair with my IPhone. This one worked great for a month and now this one will not synch with my phone. Has anyone else had that problem?

    38 of 47 people found this useful

  • 5.0 out of 5 stars

    Best of all the ones I've owned in the past five years!

    • Written by from Buford

    Alf Jawbone ERA
    Alf Jawbone ICON
    Plantronics Voyager Pro
    Plantronics Voyager
    Blue Ant Q1 or T1
    Motorola 720
    Motorola H17txt
    Motorola CommandOne

    Of all of these, the Bose blows them out of the water. Period. My callers report better understanding me, even in the wind and loud environments, plus I can hear them better. I have less static and the more clarity on both ends with the Bose. The volume is very loud...I have to turn it down past 1/2 all the time since too loud; however, the other models above would max out and crackle since no amount of adjustment was loud enough. The auto adjustment feature of the Bose is very subtle but accurate. I don't have to adjust it up or down a lot since it does it automatically.

    The noise reduction is excellent....and I think better than the Jawbones or Plantronics. I would hear before the Bose complaints that callers could not understand me or my voice muffled, but with the Bose I get no complaints and most don't even know I'm on a headset. I have no more people with that "your an idiot for wearing a bluetooth" tone in their voice on the other end mad that my voice is breaking up.

    Comfort is superior to all the others except maybe the Motorola H17txt. Moto had an ear loop and was very light;however, it was horrible at noise and clarity. For an "in ear" clip the Bose is excellent at comfort and only a couple times a day do I have to play with it to make sure it's on and in my ear. I forget it's there. It certainly is MORE comfortable than any of the Jawbone hard plastic and uncomfortable ear tips.

    You can update via mac or windows the firmware with their software application so the future looks bright for this little bluetooth. A2DP is nice to hear radio over my iPhone. Battery life is about as rated. I wish it had a battery meter but does beep to give you status.

    It is not fancy like the Jawbone with apps and voice changes or notifications, but it works better for what it is intended...that's calls and voice. I wish like Jawbone it had a tap to answer and tap to close. The extra apps with Jawbone were largely useless.

    On Siri it works great and no problems....the Bose is more accurate with Siri than all the others too. That tells me Siri understands my commands via the Bose better.

    Makes my life easier....sure, it's most money but rewarded in productivity and caller clarity and communication worth the extra $40 bucks.

    Note: I work over the phone and talk constantly on the go in the car, office or outside. I am a bluetooth headset's worst dream for abuse and critical evaluation, so Bose a winner so far in early 2012.

    85 of 89 people found this useful

  • 5.0 out of 5 stars

    Works great and very comfortable.

    • Written by from Santa Barbara

    This little thing is expensive. And it's little. But it does work very well. The sound quality if great, for both you and the person you're talking with. The noise canceling seems to be very effective, but why is love this one the most, is it is comfortable; even after an hour long daily drive with it in the whole way. My ears seem sensitive and things like headphones and sunglasses will irritate them, but once I put this headset in then pull out on it just slightly, I don't even feel it.

    I didn't think I'd use the A2DP at all but it is a nice feature and I have used it a few times. I also thought the right-ear only design would bother me some, but it hasn't yet. The buttons are intuitive and the on-off sliding switch is nice. Works perfectly with my iPhone 4 (iOS5).

    The headset is very small though and I've lost it for a few days only to find it in a jacket pocket that I had checked a few times. The case it comes with is probably a good storage idea, not so much for protecting it, but so it doesn't get lost as easily.

    48 of 49 people found this useful

  • 4.0 out of 5 stars

    Does not work on iTouch 4th Generation

    • Written by from Lancaster

    Does not work on iTouch 4th Generation as stated ... Got it for my iPad 2 & works great

    20 of 26 people found this useful

  • 5.0 out of 5 stars

    By far the best!

    • Written by from Hagerstown

    This is the best Bluetooth ever. I am a truck driver and it can get really loud in the cab, but no worries with this. Fits better than any headphone out there and has a lot of volume as well as the clarity of my voice is great. Must buy and is well worth it.

    48 of 50 people found this useful