Customer Reviews and Ratings

4.0 out of 5 stars

Based on 186 reviews

  • 2.0 out of 5 stars

    SO SO not worth 179!!!!

    • Written by from South San Francisco

    9 of 17 people found this useful

    When I first got this pair I thought it sounded good to some degree, but the more I would listen to any genre of music the more I would use the EQ and no matter what I did I could never find much clairty!!! These are like a more expensive version of ibeats but sounds a tad bit better but not woth 179!!!!!!!!! These are worth at the most 89 or 99!!!!

  • 5.0 out of 5 stars

    Finally, I got what I want.

    • Written by from ENGLEWOOD

    9 of 10 people found this useful

    These earbuds (1) fit well (2) stay in my ears and (3) sound great! After being disatisfied with four previous brands of expensive earbuds, I'm happy to say the B&W C5 earbuds excel in all 3 categories. I love them!

    Was this useful? Finally, I got what I want.

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  • 2.0 out of 5 stars

    Good sound, horrible design

    • Written by from Toronto

    12 of 13 people found this useful

    I could go on and on about the audio quality and such but none of it matters unless the headphones can stay in your ears. I found the weird design awkward and pretty uncomfortable. I found I could manage to get it to fit well in my left ear but the one in my right kept falling out and I spent way to much time trying to figure out how to get them to fit right and eventually gave up. Not meant for all kinds of ears I guess, be wary.

    Was this useful? Good sound, horrible design

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  • 5.0 out of 5 stars

    Give them a chance, you may be surprised.

    • Written by from Virginia Beach

    14 of 14 people found this useful

    I purchased these about 2 months ago, as I got sick of having to listen to music on the stock apple earbuds when I was working out. I have owned their more expensive counterpart, the P5, for a little more than a year now. Additionally, I have been familiar with B&W's Hi-Fi components for several years.

    Build quality was clearly of high concern when these headphones were being planned. They are quite beefy in your hands when compared to other in ear models. They feel very sturdy and well made, although I wouldn't suggest you be terribly rough with them. The cable seems sturdy, and the remote/mic works very well for me. The included case is all but useless. Yeah it looks cool, but I'd love to see someone who could open it with one hand. I constantly find myself wrapping the cord around one hand only to notice I can't get the case open with my other hand. Then, after you miracle the case open and somehow manage to cram everything into the cramped space inside, you have to fight to get it closed. It almost goes without saying that I very seldom employ the case for storage of the C5.

    If you are a truly picky audiophile, you will probably want to skip on these. The sound is not at all natural, but is instead heavily colored in typical B&W fashion. For the most part, the C5 sound remarkably similar to the P5. The highs are crisp but ever so slightly rolled off, yet not to the point that I feel it detracts from the music. The mids are pretty rich, but unlike with the P5 mids can often be overshadowed by the ample amounts of bass these headphones put out. At first the lows were so overpowering I was almost considering returning them to the Apple store and looking elsewhere. After a few days of listening though, they mellowed out and tightened up enough for my liking. Luckily for me, I primarily listen to Rap and other bass-oriented music when I work out. The C5 are decent enough for other genres, such as classical and jazz, but I usually find myself switching to their big brother when I'm relaxing and listening to more refined genres of music. The P5 definitely have a more balanced sound in my opinion.

    The comfort factor, from my understanding, is on a completely individual basis. Personally, I find them extremely secure and comfortable. Having them fall out is virtually a non-issue for me. I would highly suggest, should you make the purchase, that you give them a few days to figure out if they will work for you or not. Long listening sessions with the C5 are, if anything, more comfortable to me than extended use of the P5.

    In summary, I think the majority of listeners will be more than pleased with these. Definitely make sure to try them out thoroughly, as the sound changes for the better with use. If you're looking for a pair of headphones to listen to jazz or classical primarily, and you can afford the extra ~$120, I would strongly suggest auditioning the P5 as they are better suited to such genres.On a slightly unrelated note, do yourself a favor and don't go near the Beats line. It's very cheaply made for the money they charge, and what you get is an all out aural assault of muddy/boomy/flabby bass. Unless you like that. Whatever, it's not my money you're spending.

    Was this useful? Give them a chance, you may be surprised.

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  • 1.0 out of 5 stars

    Only lasted 6 weeks

    • Written by from Mississauga

    14 of 19 people found this useful

    I got these earphones for christmas, and I have to say that they have a terrible overall design. They are not very comfortable in the ear for long periods of time, and tend to fall out of your ear if your working out and sweating. They also stick out of your ear a lot more than you would think, so it looks funny.

    The worst part is that with normal use, these earphones only lasted 6 weeks until the wire got disconnected from the left earbud. Not too happy about these earphones considering they cost almost 200 bucks.

  • 4.0 out of 5 stars

    british quirk

    • Written by from Cambridge

    7 of 7 people found this useful

    Okay, sure, these are expensive, but, hey, look up the page a bit and see what others are demanding for a catchy name and a bit of flash. These are audiophile in-ear units and in my personal case, about the only ones that really work and really sound wonderful. Very good stereo separation, very clean bass (especially for jazz and classical, which is what I listen to), all the while having a sort of retro look, with that typical brit charm. They are heavy, yes, and the remote clicker is a pain- cannot be used with gloved hands. The mic works very well, and darned if I can find it- must be behind the straight groove in the remote casing somewhere. These are available for less from other vendors, so if expense is a concern, check around. The thick cable is a plus.

  • 3.0 out of 5 stars

    Needs getting used to

    • Written by from SCARBOROUGH

    9 of 9 people found this useful

    I got these as a gift and I'm not very pleased with the product. Of course there are pros and cons which I will list, but if I had the option, I would seek another product in the same price range.

    Pros:
    -Great build quality. You can tell that it is made with the best quality materials. Very durable, and the cord is not prone to tangling. The main wires are insulated by a transparent hollow tube which adds to the design and feel.
    -Decent audio quality. Everyone here who say the quality of the audio is bad probably don't have them fit right as I've experienced disappointing quality at first, but later figured out the optimal conformation to my ears.

    Cons:
    -The loop "one size fits all" concept is not a polished concept. It surely sounds cool and intuitive, but to this day I have either not worn them properly, or maybe my ears are just not normal.
    -They are quite heavy and if you're thinking of using these while jogging, forget about it.
    -If you don't have the patience to getting used to them, they will hurt your ears at first after prolonged use.

    Overall, great look and quality, but just not worth the price tag...

  • 1.0 out of 5 stars

    Poor sound quality

    • Written by from Scottsdale

    9 of 23 people found this useful

    I bought these based on the reviews. After receiving them I am very surprised, and a bit angry about the high ratings.

    The sound is not natural. The highs sound interesting, but are a lot more tinny or pingy than normal. The lows are basically not there. Very poor base.

    I tried all the sizes of the ear buds, one size was not too uncomfortable, but in general, I can not make them feel good.

    I would have kept them and put up with the discomfort if they would have had a realistic sound, but they do not.

  • 1.0 out of 5 stars

    Worst B&W Product ever.

    • Written by from Luxembourg

    12 of 17 people found this useful

    After lots of tryouts - to find the right fit - the headphone provide good sound. That's everything positive about them.

    - The fit is globally not good, the headphones hurt your ears after wearing for more then 15minutes. Their system to make them stay in your ear is not convincing and they are also too heavy for in-ear headphones.

    - The cables are very stiff; i.e. it's not really possible to wind them up to store them.

    - The remote is really badly designed - it is cylindrical!! - but you can only push the cylinder in one way - i.e. you have to perfectly turn it each time you want to press - plus the button doesn't work well - so most of the time it just doesn't work

    - The included pouch is ridiculous - there is just no way to put the headphone nicely in it. Seriously there is no way.

    - Really bad price/quality value on this product. It feels a lot like "Made in china".

    I own other B&W Products and really love them - actually I'm quite a fan of the brand - but the C5 are seriously disappointing. The sound is good but all the rest makes them unusable, just for being badly designed. I strongly recommend you take them in your hands once before buying them. I'm now back using the ones included with my iPod, despite the better sound of the B&W's.

  • 5.0 out of 5 stars

    Great headphones!

    • Written by from Markham

    5 of 5 people found this useful

    I haven't had these too long, but they do fit well and the sound is great! They are on the pricey side, but they may be worth it, it'll be nice to see how tough and long they last without any problems since I've been through quite a few headphones since I've had my iPod and then iPhone. These may take a little time to get used to them in your ears, but the sound is exceptional , I also have some Marshall Minor FX headphones and they are great! great sound, almost the same as these and they are less money and they fit perfect and you forget you're wearing them they are so comfortable, but once I've used these ones a little longer I will rewrite a review to be fair. I like them both a lot!

  • 5.0 out of 5 stars

    Fantastic! But fit is critical!

    • Written by from san antonio

    6 of 6 people found this useful

    I have used 3 Shure models, Entymotic, V-Moda, Bose, and Klipsch. The only ones that sound anywhere as good are the Klipsch (custom 3's, $300) With these B&W's you can hear detail like no other and the bass is deep and tight. If you like that overpowering, boomy bass like Rap has you might want to look elsewhere. I listen to a wide variety of music so I tried these out with Metallica, Theory of a Deadman, Joe Bonamassa, Kings of Leon, Beth Hart, The Rippingtons, Chris Rea, Mark Knofler, and some others. These sound great with them all. One thing, FIT IS CRITICAL! These are not meant to go as deep into the ear canal as others. I can tell some of these reviewers are fitting them wrong. You might need to go to a larger tip than you would normally use because they are meant to sit out farther. The loop is not supposed to fit in the inner ear canal! When I put on the larger tips, the sound really came out nice and warm and full. It took me about 15 seconds to fit initially, listened to a few songs and wasn't overly impressed. Then another 30 seconds to change tips (very tight) popped them back in and WOW! Big difference. If fit properly you can pop these in with a snug fit in 2 seconds. Literally.

    Was this useful? Fantastic! But fit is critical!

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  • 5.0 out of 5 stars

    Not for the Novice!

    • Written by from los angeles

    6 of 6 people found this useful

    these headphones are very well made, but you have to adjust the earpieces to your ear so they fit snuggly! at first, i was like my bose{ie2's} are better than this, but then after multiple fits and adjustments. the b &w is way better in every way, the sound is awesome, the fit is snug and the clarity is very clear! this is a pair of advanced headphones, so if you expect put them on and experiene great sound right away, you will be dissapointed, and like every person , no two ear canals are the same, so be patient, then be amazed by the sound!

  • 5.0 out of 5 stars

    Be Patient with the fit

    • Written by from Raleigh

    7 of 7 people found this useful

    I had a set of Bang & Olufsen A8s that finally died on me after 4 years. I was going to replace them with another set of B&Os but saw the C5s on sale for $120 at Apple's Black Friday Sale and took the plunge.

    First off, the C5s WILL be uncomfortable for the first week or so of use. They are a very unique design and the Ear Loop takes some getting used to. Once you get it to work, however, the fit is absolutely spectacular; I hate in-ear monitors because they don't fit well in my ears, but the C5s fit snugly and don't move at all once you get them in here.

    Secondly, these headphones sound really, really fantastic. Not quite as good as Etymotic or B&O in the high range, but they do offer a near-flat frequency response, which means highs and lows will be pronounced while retaining a "fat" sounding middle. Bass is full and rich without being overpowering like in the Monster iBeats. And the Bose iE2s have nothing on these. I like Bose products (own a pair of QC3s) but the C5s completely verify the "No Highs, No Lows, Must be Bose" adage.

    The one problem I've had with the headphones is that the carrying case is literally impossible to use. But absolutely no problems with the headphones themselves.

    If you're looking for something different, I encourage you to give these a try. These headphones truly are as good as advertised. And they look pretty sweet too :)

  • 4.0 out of 5 stars

    Great Product, Great Value

    • Written by from Waterford

    11 of 11 people found this useful

    People associate B&W with ultra-expensive bespoke hifi speakers but I think there's an important point missed in looking at the price alone. This is a company that offers great value. At whatever price point you get a product at the top of its game and everything from the cheapest C5s to the 802N's I used to own (to even pricier Nautilus diamond gear) has outstanding sound. I don't believe B&W ever stick a premium price tag on something just because they can get away with it, they offer incredible value and their high end speakers are works of art. Audiophiles love them because they are THAT GOOD. So what can you expect from the cheapest in the family. The C5s are a bit more bassy than the P5s (I own both) but less so than Dre/Diddy Beats. They're very stable in your ears, extremely comfortable and the microporous filter seems to provide a detailed sound stage for an in-ear phone. On the bad side, they should offer more options for the ear plugs and I'd appreciate a bigger case than the one supplied which is a bit too snug in my opinion. Small upsets for a great set of IEMs that get better with repeated listening. If you buy these make sure they're sitting snuggly in your ear and use a bit of grease to take off the ear plugs as they're very tight fitting against the tungten head of the phones. Happy listening.

    Was this useful? Great Product, Great Value

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  • 4.0 out of 5 stars

    Pretty good, but not great

    • Written by from s. abbington

    7 of 7 people found this useful

    These headphones provide very good clear and clean sound, and have an excellent build quality. They are very comfortable, and secure in the ear once you figure out the correct in ear piece to use. If you are looking for a pair of headphones with good sound but that are easy on the bass tones, these are for you, however if you expect a boomin beat look elsewhere, these won't do the trick.

    Was this useful? Pretty good, but not great

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  • 5.0 out of 5 stars

    Ringo's kick drum is in my ear...FINALLY!!!

    • Written by from Crofton

    7 of 7 people found this useful

    I've had these for a month. I wanted to try all the tips to make sure I had the best size for bass response before I rated them. Proper fit is the key and when I found the right ones...WOW! These are the best in-ear headphones I've ever owned. Some others I've had sounded OK when you held them in place by hand but these are the only ones that have stayed in proper alignment hands free! I've read some other reviews about the trouble getting the ear tips on and off...they're right. They're a pain in the buns but please be patient. It will pay off with tight accurate sound with bass to spare. Happy listening!!!

    Was this useful? Ringo's kick drum is in my ear...FINALLY!!!

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  • 5.0 out of 5 stars

    Unbelievable.

    • Written by from Chicago

    7 of 8 people found this useful

    I bought these last autumn on the strength of the B&W reputation and the good reviews I had seen online. I was using Sennheiser CX400-IIs until then, but wanted something with a built-mic etc. I have owned UEs, Shure E5s, and V-Moda buds in the past.

    My initial impression was good build quality, which I would expect at this price point. However, I care primarily about sound quality, then comfort. As far as comfort goes, they took a bit of getting used to (they stay put perfectly, but the feeling of the cable loops is odd at first), but it was well worth it because...

    The sound quality is exceptional. I generally listen to music on my iPhone 4S, lossless or at least 256kps files. Plenty of detail, beautifully balanced and open sound. Bass is rich and defined without distracting from other aspects of the music.

    This seems to be true across genres. The main sense I get is of great detail and separation. I can easily cast my mind's eye on any element in the mix and follow it. I can hear fingers on the strings of guitars, clearly follow the bass at the bottom and even sense the room air on a shaker. From death metal to 70s classic rock. Jazz and classical also sound beautiful: nice wide and deep soundstage, every detail present.

    The biggest revelation, however, was the first time I listened to electronic music on these. They are more than capable of delivering the full range of any dubstep mix I have come across. I hear things in the sub range on these that I don't hear anywhere outside a club. Skrillex, deadmau5 fans - these are heaven.

    To summarize then, these are the best earbuds I've owned. Every style of music sounds as good as it can, and they are comfortable to wear for extended periods, sitting still or while active. Great work B&W!

  • 1.0 out of 5 stars

    Awful design hurts your ears

    • Written by from Washington

    12 of 16 people found this useful

    Don't believe the hype on these headphones. Audio quality is definitely superb, no doubt about that. The problem is the casing, I'm not sure who thought it makes sense to give ear phone design sharp edges. Anything that's supposed to be housed in your ears should have CURVED, not SHARP edges. Does this really need explaining?!? Even if you get the vaunted hard tube casing to fit snug in your ear, the casing itself will jab your ears very sharply. DO NOT BUY.

    Was this useful? Awful design hurts your ears

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  • 1.0 out of 5 stars

    Not good

    • Written by from Astoria

    9 of 30 people found this useful

    I got this B&W to replace my Bose IE2 due to the cable falling apart and I must say the sound is not even close to Bose, not to mention the bass sounds like a $20 headseat. The only thing that I find better than Bose is the cable having a plastic cover, which will protect it more.
    Will change them to a Bose and hope they will last me more than a year :)

  • 1.0 out of 5 stars

    poor performance

    • Written by from San Ramon

    12 of 35 people found this useful

    These just don"t sound good. Tried to like these, but these are the worst sounding, overpriced headphones I've ever tried. Don't believe the hype and save your money.