Customer Reviews and Ratings

4.0 out of 5 stars

Based on 183 reviews

  • 5.0 out of 5 stars

    Absolutely SUBLIME

    • Written by from Woodbridge

    47 of 47 people found this useful

    I'm very particular with my headphones. Like most people, all i want is clarity, clear acoustic, depth, and obviously great quality. The second i put these on, i knew it was something different. After only 10 seconds into the song I knew i was in for an experience. The clarity, and just overall quality is unparalled to anything in the market in my opinion. I've heard instruments and sounds in songs that i've listened to a million times that i never even knew were in the song. I don't just listen to the music anymore, i literally experience it now. It just feels so real. The acoustics are just absoutely amazing. For the people who claim theyre really uncomfortable, you're just wearing them wrong, and clearly you dont realize that R stands for Right and L for Left. In my opinion, if you can shell out the money for these, its TOTALLY WORTH IT!!!! From hip hop, classical, opera, dance, etc,etc....i listen to everything, and nothing has come close to the sheer experience you get out of these headphones. Im hooked for life.

  • 5.0 out of 5 stars

    Truly Excellent, Amazing sound

    • Written by from Noblesville

    19 of 19 people found this useful

    I am so impressed with these headphones. I never have heard so many subtle sound tones as with these headphones. This is coming from a 45 year old with borderline hearing. I just assumed I was unable to hear this range of tones.

    I prefer the iPhone music setting to EQ Bass Booster for rock and pop music. The default music settings are great for Classical music. I have been so impressed with these headphones that I am going to also buy the P5 headphones as well.

    Quality is top notch. Cool modern design.

    Comfort is acceptable. They were a bit uncomfortable at first. This has improved with use.

    Price is acceptable.

    Very portable in included small case.

    Good background outside noise isolation, especially on an airplane.

    No noise distortion at high volume.

    Very happy.

    Was this useful? Truly Excellent, Amazing sound

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  • 5.0 out of 5 stars

    Great Headphones!

    • Written by from Glendale

    17 of 19 people found this useful

    Was debating between these of the P5s, both seemed like great choices - B&W has a great reputation. Anyways, I went with these for a few reasons. Namely they were more portable, less flashy, and at the better price point. I can always get the P5s for half-price anyways through credit card rewards.

    Many people have said that they hurt their ears, this is true - BUT only because your USING THEM WRONG. They were hurting my ears, the metal part kept gouging into my ear, and I felt like I had to push the headphones in deep to get strong bass. Turns out I was using the wrong tips. Changed out the tips for a different pair, and it solved all my problems. Now they stay in, have great bass, and DON'T hurt my ears!

  • 4.0 out of 5 stars

    Great sound, but expensives..

    • Written by from Culiacan

    9 of 16 people found this useful

    I got ones, and I was very happy not for the price, cuz price were a little bit hight, but sound was great,,, Right now I went to apple store and I bought CX 680i soprts and the sound was like Bowers or better, just the price 60% cheaper,, that I can say is, we can find great hearphones for cheaper..like Sennheiser,..

    Was this useful? Great sound, but expensives..

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  • 4.0 out of 5 stars

    Very Nice Sound for Price

    • Written by from Mercer Island

    9 of 10 people found this useful

    Let's be realistic here, these are mid-high end ear buds, not high-end. They cost $100-200 less than some of the others I tried in non-Apple store. For me they have better bass than most, not overwhelming but not boomy either. The highs are a bit tinny or sibilant but either I am getting used to sound or they are "breaking-in" and highs are becoming more subdued.

    The case is small but the earphones fit and it fits in my front pocket, I wouldn't want a case any more than slightly bigger.

    Fit is individualistic and as such you need to try for yourselves and ignore the more strident reviews. They fit me better than most and stay in my ears way, way better than most non-canal buds. For me the wire loops work and are very clever.

    Downsides include mildly rough highs (though getting better and no longer noticed by me with higher bit rates), I wish the kit still included the adapters, particularly the right angle adapter. I bought some foam Comply tips that for me work much better than the included tips - they are more comfortable and sound much better. In fact I think B&W is making a mistake by not including this sort of tip with the earphones - their tips don't do their product complete justice. As someone else here mentioned, you may need bigger tips than you realize because these are not canal buds, you do not insert them so deeply into your ear.

    All-in-all I really like these and if they are durable (I've only had for 2 weeks) I'd recommend that everyone not wanting to spend more than $200 give them a try.

  • 5.0 out of 5 stars

    excellent!

    • Written by from Palo Alto

    7 of 10 people found this useful

    I am delighted with these headphones! I never had expensive ones before, and these are fantastic, and definitely worth the very considerable expense. I just listened to the last movement of Saint-Saen's Organ symphony and it was remarkable! One could hear the bass so strongly. Perfect!!

  • 5.0 out of 5 stars

    Great Sound and comfortable fit--not as uncomfortable as others say

    • Written by from Jackson

    16 of 18 people found this useful

    This product obviously has great, clean, technical sound. Some of the best I've heard. I wanted to comment on the comfort factor, however, since most other reviews speak badly of them. I feel like only those people with some kind of complaint are more likely to leave negative reviews, so here I go. I bought mine 3 days ago, and I put them on leaving the Apple store--got home 45 minutes later after making some stops and still had them on. My ears weren't sore at all. I understand what some people say, but that's because they shove them too deep in their ear to make them "noise canceling" and the sharp metal outer piece gouges their ear. First, the product never claims to be "noise canceling," though it does a reasonably good job blocking out most noise. They are supposed to sit in your outer ear canal with the APPROPRIATELY sized rubber ear piece so the fit is snug. If you use an undersized ear piece and cram them into the ear, yeah of course it's uncomfortable, but then again you are trying to make them something they're not--noise canceling (by cramming them into your ear to be noise canceling). I love mine. I have warn them every day for hours since I bought them and they are great. Sound is wonderful, especially classical, vocal/choral, and jazz. I highly recommend them.

    Was this useful? Great Sound and comfortable fit--not as uncomfortable as others say

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  • 5.0 out of 5 stars

    Best In-Ear Headphones on Market

    • Written by from Phoenixville

    10 of 11 people found this useful

    Outstanding headphones. Switched from Bose to Bowers & Wilkins and what a difference! The B&W stay in your ear much better, and I've heard sounds in my music that I never heard either through stereo or Bose earphones. They also isolate outside noise very well. I used these during airplane travel and hardly heard any outside noise. I highly recommend these to anyone in the market for in-ear headphones.

    Was this useful? Best In-Ear Headphones on Market

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  • 5.0 out of 5 stars

    Bowers & Wilkins Ear-Buds

    • Written by from Vadnais Heights

    8 of 9 people found this useful

    If you're looking for headphones (Ear-Buds) that have a perfect in-ear fit that adjust for ultimate comfort, sound so unbelievably clear even when at loudest levels and appearance resembling the future then get Bowers & Wilkins C5 in-ears. Bass is crazy good, noise canceling is surprisingly comparable to over-earphones. The best part is they never need adjusting while running and don't fall out of your ear!!!!

  • 5.0 out of 5 stars

    Exceeds all expectations!

    • Written by from Danville

    14 of 16 people found this useful

    Headphone junky here... I carry 4 different headphone setups with me in my briefcase. Not sure why, just an idiosyncracy. Anyhow, I had read the reviews, both good and bad, on the C5's. I though I would take the plunge and did an impulse purchase while visiting the Apple store this week. Initial setup was OK but not mind blowing. Got home and got the proper size buds installed.

    My mind is blown! These are exceptional! Best I've ever owned!
    - deep, tight base
    - sound stage is more like a over ear full headphone than a bud system. Very large sound stage
    - very low distortion.
    - very stable in your ear and comfortable
    - I'm still pinching myself to make sure that this is the same old iPhone setup and music collection that never sounded nearly this good.

    Great tight bass and dynamic range.

    Whole different world of sound! I'm blown away!

  • 2.0 out of 5 stars

    The Remote Is Junk!

    • Written by from Clinton Township

    14 of 22 people found this useful

    I listen to audiobooks all day every day at a full time job that can be loud and dirty and rough. I also listen to all kinds of music at home. I am a maintenance man at a couple of apt. complexes, and I have to pause my audiobooks frequently to talk to tenants or coworkers or bosses, and it's already become an inside joke that it takes WAY TOO LONG for me to find and press the pause button on this thing! I've owned iPhone headsets (prolly around ten at least) from every price point, from $20 (Sony) to $300 (Beats), and these ($190) are the WORST I've ever used! Why is that?! Bowers and Wilkins supplies the monitor speakers for Abbey Road studios. The Beatles are my #1 favorite band, so I thought I'd be buying a quality product because of their connection to my favorite music. I could not have been more wrong about that assumption. *******The remote is round when it should be angular or flat. You can't find the pause/play button fast-enough in this fast-paced world.*******

    That's just the remote.

    The bass is there but fake (not as bad as Bose or Beats Studio, though).

    The mids and highs are gone, and it is way too forward with caustic, ear-piercing loudness, devoid of tonal quality, though it's not lacking in muffled, muddled gobbledegook. It seems to amplify the worst parts of audio while rendering the front parts way back in the mix.

    The adjustable ring comes out of the earpiece. It also bends almost beyond repair (even after being stored in its protective case).

    I gave it two stars, because they don't sound as bad as Bose (no bass) or Beats (too much bass). Otherwise, I would have given them a one star rating.

    Learn about headphones from HeadRoom (look them up [their in-house product reviews help]) and then go to an Apple Store for your purchase. That's my strategy. Amazon (read product reviews there, though) is just a little too risky for me. I like to see products in person before I buy them.

    I am going to return these and maybe get the upper echelon Klipsch from the Apple Store.

  • 5.0 out of 5 stars

    Excellence at its finest !!!

    • Written by from CHICAGO

    9 of 10 people found this useful

    These are the best in ear headphones..EVER !! I thought that the cable mechanism used to hold them in place would irritate my ear. Was I ever wrong. Once i adjusted them, they felt comfortable. I had to check to see if they had not fallen out but they hold pretty well. I tested them in their intended purpose..running. Went for a 5 miler and never did they even jiggle. I cannot believe they stay in my ears so well. And the sound, well...this is a B & W product. It sounds just like the P5's and maybe a tad better if thats possible. This is the type of headphones that let you hear things that you've never heard before. The music sounds different. Clarity is the word that comes to mind. Just an outstanding product. Buy these, you won't regret it.
    5 stars !!!!!!!!

    Was this useful? Excellence at its finest !!!

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  • 5.0 out of 5 stars

    Unsurpassed Audio Fidelity.

    • Written by from Kihei

    8 of 8 people found this useful

    Now at $180, it is fairly costly, however it is worth every penny. The audio quality for all genres of music is simply staggering. This is a headphone that has been carefully crafted to produce consistently excellent results. So don't be fooled by the Beats by Dre hype. Instead, pop down to your local Apple store or indeed the online store and get yourself a pair of these. You won't regret it.

    Was this useful? Unsurpassed Audio Fidelity.

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  • 1.0 out of 5 stars

    Poor Design

    • Written by from Coopersburg

    17 of 20 people found this useful

    First of all the sound quality is very good, which is expected from a product at this price point. However past that there is very little to give praise about. The earpieces are not comfortable after a brief period of time your ear becomes sore from the wire which is used to hold the earpieces in place. Also, the mic/remote combination is awful - from the first time to the last the in-wire remote was almost impossible to use with out irritation. I would not recommend this product.

  • 3.0 out of 5 stars

    Excellent sound, poor design choices

    • Written by from Stavanger

    42 of 42 people found this useful

    The pros:

    The C5 offer excellent sound, especially mid- to low range. Deep bass is reproduced with convincing control and authority, so much so that I frequently find myself pulling out one of the plugs to check if I accidentally left the subwoofers on. Vocals are also treated with usual B&W signature excellence. That being said, expect the usual B&W coloration; i.e. not neutral sound, but warm and a bit woolly and with a slight lack of treble clarity and detail.

    Aesthetically, the C5 are things of beauty. From the jet black cylindrical design to the silver "grille" at the back, they look very nice indeed. Some users are complaining that the buds are too heavy, but for me this hasn’t been a problem during workouts.

    The cons:

    There are a few points that potential buyers need to know about. The cable is very stiff and easy to break. I work at a Hi Fi dealership, and we’ve had unusually many C5s returned due to cable breakage. I’m on my second pair now after only two months, and despite being very careful I’m likely to move on to my third before summer.

    The carrying case is a joke. Although very stylish, it’s far too small, especially considering the stiff cable. B&W have attempted to rectify this by removing the integrated plug holder in later versions, but this hasn’t helped much considering the case is still the same overall size.

    The remote is also a bit of a blunder. It’s cylindrical and only works if pushed in a very specific way. It’s difficult to use without looking, and impossible if you ever wear gloves. There is also a lot of noise when using the hands free function.

    Conclusion: Great sound, but troubled by some very poor design choices.

    Was this useful? Excellent sound, poor design choices

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  • 5.0 out of 5 stars

    Wonderful sound

    • Written by from Palisades Park

    8 of 8 people found this useful

    I've always preferred in-ear phones and as such have always looked for a good pair to replace the stock iphone set. I can say these are the best I've ever used and the ones I'll be sticking with in the future. First, the fit is secure and comfortable. The locking loop keeps the phones sitting in the right position without falling out or too far in. The sound is also of superior quality - the construct allows the music to sound open and airy. My only complaint is with the in-line remote, which is fine to use, but sometimes difficulty to identify the buttons from touch alone. Overall, excellent build quality and usefulness.

  • 1.0 out of 5 stars

    Great at first but...

    • Written by from Rutherfordton

    23 of 28 people found this useful

    These were great at first. I got them for Christmas and the left side quit working by February. Loved the fit while running, however, the left side now has a short in it and doesn't work. I only used them for running. I thought the headphones would have lasted longer. I am very disappointed.

  • 2.0 out of 5 stars

    SO SO not worth 179!!!!

    • Written by from South San Francisco

    9 of 17 people found this useful

    When I first got this pair I thought it sounded good to some degree, but the more I would listen to any genre of music the more I would use the EQ and no matter what I did I could never find much clairty!!! These are like a more expensive version of ibeats but sounds a tad bit better but not woth 179!!!!!!!!! These are worth at the most 89 or 99!!!!

  • 5.0 out of 5 stars

    Finally, I got what I want.

    • Written by from ENGLEWOOD

    9 of 10 people found this useful

    These earbuds (1) fit well (2) stay in my ears and (3) sound great! After being disatisfied with four previous brands of expensive earbuds, I'm happy to say the B&W C5 earbuds excel in all 3 categories. I love them!

    Was this useful? Finally, I got what I want.

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  • 2.0 out of 5 stars

    Good sound, horrible design

    • Written by from Toronto

    12 of 13 people found this useful

    I could go on and on about the audio quality and such but none of it matters unless the headphones can stay in your ears. I found the weird design awkward and pretty uncomfortable. I found I could manage to get it to fit well in my left ear but the one in my right kept falling out and I spent way to much time trying to figure out how to get them to fit right and eventually gave up. Not meant for all kinds of ears I guess, be wary.

    Was this useful? Good sound, horrible design

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