Reviews for Thule 32L Crossover Backpack

I've been wondering why the case of my mac is cracked. I noticed yesterday when I put my Thule backpack down on a hard floor that there is no padding! Clunk.

To be completely fair, there's about 2mm of flimsy padding on the bottom of the laptop sleeve, which isn't enough, and if you put your laptop/ipad outside the sleeve, there is absolutely no padding on the bottom (or sides) of the backpack to protect it.

I'd already taken to keeping my mac in a plastic bag, since the Thule is not waterproof (the zips leak even though the material is said to be waterproof); I've now inserted a piece of 1cm foam to cover the bottom to provide the missing padding.

This is an awesome backpack, I was looking for something cute and that would easily, and securely, carry all my items and with this bag I found all that & more.
I use this bag on a daily basis to carry my 13" MacBook Pro, my iPad, iPod, books and the accessories for all, with plenty of space still remaining. It has so many perfect sized pockets for anything you might feel you want or need to bring along with you, my external hard drive fits perfectly in one pocket along with everything else I already have placed in there and so does my blogger cam, AND there is still plenty of room! This backpack is like Mary Poppins purse. lol
I was a little wary when I purchased this product, thinking that I was going to be disappointed, but I've had it at least 2 months and I am far from disappointed.
I like it so much I am back here looking for the messenger bag version of this for when I want another carrying style option :)
Definitely worth every cent.

I purchased this back back pack in november 2011. I use it all the time. It is a nicely designed bag, roomy and comfortable. I could fit clothes for a whole week. More importantly, the Thule customer service was amazing. The front zipper of the back pack got eaten by my dog and was damaged. I called and wrote to Thule customer service asking them to send a replacement zipper so that I could get the back pack repaired. They proceeded to send a new bag under warranty. Obviously, such an event is not covered by warranty and I was not looking to get a new bag! Customer service beyond expectations!

I bought this backpack about a month ago and it has fit perfectly in to my life. There are four key compartments that I utilize:
-The laptop section is great for my 15" MBP and also throwing my cables in
-The mid-section is great for putting books and has good side slots for snacks and stuff
-The front compartment is good for my pens/pencil and calculator
-The top hardened compartment is great for putting my sunglasses (the zipper on this is pretty stiff given the material so it's not easy to access this slot when bag is still on a shoulder)

The cross buckle in the front of the bag allows you to slide it up and down (I don't use this and find it kind of annoying that it can't be removed with ease).

Overall the zippers and material of the bag feels great and the shoulder straps work well.

This bag looks great and has plenty of room for everything. My 13 inch MacBook fits well in the sleeve and is well protected. The only problem is that the hard case does not stick out like in the photo it sags into the backpack.

At 1st this was the greatest backpack I ever owned, but then the 1st one broke 2 weeks after owning it and out of the graciousness of the company they replaced it. NOW my 2nd one suffered the same fate...POOR QUALITY! The strap that goes across your chest fray's and separates from the bag...What a waste of money!