Customer Reviews and Ratings

3.5 out of 5 stars

Based on 38 reviews

  • 5.0 out of 5 stars

    Everything as expected

    • Written by from Honolulu

    So I've used this for over two years now. First of all that is really saying something - 2 years with the way products are made these days is pretty amazing. I originally bought it so I didn't wake my wife or my sleeping baby. Worked perfectly. I have used it since so I can wake up and it has yet to fail me. (over two years!)

    An added bonus was the sleep monitoring - good sleep really does wonders for your attitude and productivity. This has really helped me to understand good sleep patterns and a lot about what affects mine.

    Only downside is the size of the unit. I place it reversed so it is on the inside of my wrist and let it slide down my arm a little. Doesn't really bother me at all. I would highly recommend it even though I know some people would be bothered by it.

    For me - if I had any notion they were going to stop selling it - I'd buy one and keep it in reserve until they come up with a smaller one.

    10 of 16 people found this useful

  • 2.0 out of 5 stars

    Review

    • Written by from Cambridge

    I saw this in the Apple store last fall and thought that it would be helpful as my sleep patterns are very erratic. So I was pretty happy when I opened a Christmas present and found this.

    I used it for a three week trial and was given the same result each time. They did give suggestions on helping to improve my sleep patterns. You are only given one 7 day trial for free. So I registered my wife and she also did the 7 day trial, then my 18 year old daughter did as well. What was interesting is that all three of us pretty much received the same summary (other than a few word changes) and let me tell you my wife and daughter sleep far better than I do.

    11 of 15 people found this useful

  • 2.0 out of 5 stars

    Interesting but limited

    • Written by from Thornhill

    I've used my Lark for three months now. It was an interesting purchase, but the frustrations have now outweighed the novelty. I think I'll toss it and wait for the next generation of sleep monitors.

    Alarm: and snooze work reliably without waking anyone else.

    Stats: it's good for tracking my average amount of sleep, but the value of the other measures is questionable because it is based on movement. For example, if I lie awake for awhile but don't move, it counts that as falling asleep right away. Also, I'm not sure how reliable movement is as a proxy measure for how deep I'm sleeping - and that's really what I want to know.

    Upgrades: it would be great to be able to do more with it, but it seems that they are not putting any resources into further development at this stage. Maybe they're putting all their efforts into the Larklife product?

    Support: it's been a little glitchy, and I get the feeling that they are minimizing the resources on post-purchase support, to maximize the profits on a soon-to-be-obsolete product.

    Control: You can't download your stats, they have them all on their server. This is really irritating as I can't adjust incorrect stats, evaluate the numbers on my own, or delete their copy of my stats. Also, this morning it won't let me into my account, so I've essentially lost all my data for the last three months, and I'm at their mercy.

    9 of 16 people found this useful

  • 5.0 out of 5 stars

    best alarm ever

    • Written by from Cincinnati

    I admit it. Without my hearing aids, I'm lost. Thus prior to the Lark, I had a siren with strobe light that also vibrated the bed. It would wake the dead and the deaf! Unfortunately, it would also wake my normal-of-hearing husband. I didn't realize how stressed we both were by waking this way until I decided to spring for the Lark. What!!! Waking up with a gentle tap on the wrist instead of being screamed at, strobed, and shaken??? How civilized is this? The addition of the sleep data is really quite nice since you get a good handle on your sleep patterns, but the main selling point is the absolutely delightful way to wake up with a gentle tap on the wrist. I'm now buying a second one for my husband's Christmas stocking. If you like having a buzzer or alarm go off next to your head, then by all means continue with the traditional alarm clock. If you prefer the idea of being gently tapped to wake, then run don't walk to buy this thing. If you are hard of hearing--don't EVEN think about it. Just get it.

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    Disappointed

    • Written by from Vancouver

    After reading some of the postings I purchased this product and was bitterly disappointed. It works find until you lose the Bluetooth pairing at which point it becomes a pain to reestablish the connection. After several attempts and some frustration I gave up and bought a Fitbit One which is a better engineered product with more features.

    7 of 11 people found this useful

  • 1.0 out of 5 stars

    For $100 - - very UNIMPRESSED!

    • Written by from Vancouver

    Actually, for any cost, I'm unimpressed.
    The first night, I set it up, I used it, but it couldn't get into my account because apparently my password was wrong. Tried to reset the password, was prompted that a new password reset would be sent to my mail. Never arrived. Tried again a few days later, email never arrived. Even switched email addresses thinking it was an error in my email... still nothing.

    In the meantime though, you can use it solely as an alarm rather than sleep tracker. So that's what I did. Set the Lark, with a backup just in case. I was not lulled out of sleep in the morning. I was jolted by how strong the vibrations were.

    Next night, tried it again. No back up alarm. The battery died and suffice it to say, did not wake me up and I missed the first 1.5 hours of work that day.

    It has now been 10 nights, and it has not lasted through the night yet. Went online, and this is a topic of theirs on their troubleshooting tab, so clearly I'm not the only one. Says to update the app. Well, there's no update available for that app.

    So far, very annoyed that LARK would create, and apple would selling something so unreliable. Waiting to hear back from the email to their support staff.

    21 of 25 people found this useful

  • 1.0 out of 5 stars

    Not impressed, 30-day warranty shows lack of confidence in product

    • Written by from Calgary

    Have had Lark for under a year and it is toast. Only 30 day warranty? Are you joking? For a $100 item I expect more, especially from Apple. I own a Mac, power Mac, three iPhones and an iPad and to purchase such a product that is not consistent with these devices is dissapointing. Features great, actual product quality horrible. Will be more cautious to buy cheaper items from Apple. Thought they could do no wrong, but they did. Don't buy the Lark, not worth your hard earned money.

    47 of 64 people found this useful

  • 1.0 out of 5 stars

    Package design is great and the product has great potential BUT

    • Written by from MOUNT VERNON

    The product needs work. The first night, the battery ran out in less than 5 hours, the 2nd night, it would not allow alarm to be set (Bluetooth connection made but the app said it was.not connected). I doubt a connection between this and another app enabled accessory purchased at the same time, but neither worked. If you are going to give it a shot, I recommend purchasing online unless you live close to an Apple store.

    44 of 48 people found this useful

  • 1.0 out of 5 stars

    hasn't woken me yet

    • Written by from SAN FRANCISCO

    The vibration is very weak. Much weaker than an iPhone. Thus far in four tries it has failed to wake me. Most recently it claims to have lost bluetooth connection during night even though phone is at side of bed and plugged into USB charger. It may work as a sleep monitor, but very disappointing as an alarm clock.

    45 of 51 people found this useful

  • 5.0 out of 5 stars

    Amazing

    • Written by from Moline

    This device is simply amazing! i recommend it to anyone. The only trouble I had was the connection and getting started. All I did was google my problem and it gave me instructions right away. I love the lark alarm clock so much that I just want to sleep all day just to see how well I slept. Even waking up is great! The vibration on the wrist band wakes you up so you feel like you have woken your self up. This is a great buy!

    15 of 21 people found this useful

  • 1.0 out of 5 stars

    worthlesss

    • Written by from CORPUS CHRISTI

    the sleep sensor does not work, has no idea when i am awake or asleep

    The alarm has never waken me, it does not viberate enought to feel

    12 of 27 people found this useful

  • 4.0 out of 5 stars

    It works fine

    • Written by from Attiki

    Ok first I have to say it works. Meaning that first It can wake me up. Second I didn't notice any blue tooth com problem with my iPhone 4. But I notice some sync problems with web account . Don't know why. Finally I believe that is quit accurate on sleep quality issue. That the main reason I have one of those gadgets... It is an interesting gadget

    16 of 21 people found this useful

  • 1.0 out of 5 stars

    Good Marketing Gone Bad.....or, You can't rate it ZERO

    • Written by from Westerville

    What a great idea, so great that I didn't do my normal blog diligence and purchased. What a joke this thing is. Who wants to wake up and remember their lock code on their iPhone just so the thing will shut off ? No offense, but do you really all sleep with your iPhone by your bedside and the docking device for the Lark....... really ? Multiple connection issues and I have a 4S that rocks my Jawbone Jambox and other Bluetooth devices but not the LARK. Such incredible marketing and design and a hard (on the device) shut off couldn't be incorporated ????? Really ?? I know, I say Really alot. Anyway, I suppose it works for some that are very detailed in their pre-bed and post wake up routines but for me it caused bad sleep.

    20 of 67 people found this useful

  • 5.0 out of 5 stars

    God Looked down on humanity and said let there be lark

    • Written by from colorado Springs

    Seriously my wife and I never fight over my incessant snoozing. Now that I have the lark every morning is a happy one. A Real Thank you to the team who invented this. Keep them coming

    20 of 31 people found this useful

  • 5.0 out of 5 stars

    fantastic!!

    • Written by from UCLUELET

    an awesome product!! i got it for xmas and have used it ever since! i have nlt baught the year subscription yet but i do plan on it, the alarm function is greta!! i always hated getting woken up by loud noises!! the only issue ive had happen so far is sometimes the charging dock does not recognize my 3GS, i just have to unplug it and plug it back in. i mentioned this in my review to them and they got back to me right away, literally with in minutes!!! and are sending me out a new dock!! that is why i didnt knock of a star, their customer service is fantastic!! i highly recomend this for for anybody who doesnt like being woken up by a noisey alarm, i recomend it to evrybody!! the sleep tracking function is awesome!! now iknow how to improve my sleep!! THANKS LARK!!!

    20 of 24 people found this useful

  • 5.0 out of 5 stars

    LARK tech support

    • Written by from phoenix

    I had a problem with my LARK sensor (dog chewed it up), there were no similar problems on the FAQ's. I contacted tech support. They were helpful and very timely in their response. It's nice to know LARK backs up it's product with more than just talk. The alarm is intuitive to use and performed as advertised.

    Signed,
    A satisfied Luddite.

    23 of 28 people found this useful

  • 4.0 out of 5 stars

    When it works it's GREAT...when it doesn't...can't be relied on.

    • Written by from Cushing

    I have a love the benefits the Lark system provides when it's actually working. My sleep has improved immensely, it's saved my job, and my sanity on more than one level.

    That being said, you REALLY have to be careful with it. BE SURE that the connection is solid when you go to bed so that at least the initial alarm is set. Snooze doesn't always work, because the device doesn't always reconnect its bluetooth connection when the alarm goes off, so sometimes Snooze will work, sometimes it won't...so it will pay for you to have a second (audio) alarm set as a backup...just in case.

    It doesn't work as designed, though on paper is an excellent idea. It works, to a point and it does have its flaws. If anyone could ever get those worked out, you'd have a superb product.

    52 of 61 people found this useful

  • 5.0 out of 5 stars

    Great product, a vibrating-alarm and sleep coach in one

    • Written by from San Jose

    For someone like me who has strived for years to get more sleep, the last month with Lark has been wonderful. If you're like me and you just think to yourself "I gotta get more sleep," then what I've found is that nothing changes. An occasional sleep-in is nice but what I really want to have is someone at my side reminding me and giving me more clues about how I've been sleeping and what I can do little by little to improve.

    When I started using the Lark vibrating alarm, I found the instant daily feedback (via the accompanying iPhone app) was great. Not only how many hours of sleep, but how quickly I went to sleep and how many times I "woke up", which I presume it measures using motion sensor in the device itself.

    I like the product because it has some cool features:
    * a vibrating alarm that doesn't wake everyone up, just me. And an iPhone app to set alarms (similar to the native alarm feature of iOS)
    * a daily set of stats on my sleep: duration, how many times I tossed-turned, and even "how fast I got to sleep", and Overall sleep rating "good" "poor" etc.
    * a sleep-coach assessment that looks at patterns over a 7 day period with a very detailed and useful write-up at the end with helpful hints
    * a reminder (iPHone notiication) that it's time to go to sleep - sounds funny but this actually helps!

    So overall I've been able to use the Lark in 3 ways: as a daily alarm clock, as a daily sleep data collector to keep monitoring how "well" I'm doing according to some personal goals, and as a sleep coach with more in-depth assessment data.
    The only improvement I'd look for in the future is that some mornings the iPhone doesn't connect to the device to shut off the alarm -- and I need to dock the device and wait for bluetooth to connect before I can just switch the alarm off. Overall a superb product.

    38 of 44 people found this useful

  • 5.0 out of 5 stars

    Changed the way i think about sleep

    • Written by from Marblehead

    I bought the lark simply for the silent alarm clock. I was interested in the technology but it wasn't by primary reason for purchasing the Lark. The Lark has proven to be a great tool for understanding how sleeps (or lack of) affects me when i am awake. Everything works as promised and the iphone app is intuitive and informative. Great product.

    24 of 27 people found this useful

  • 4.0 out of 5 stars

    Using it for two months. Works pretty well.

    • Written by from Carson

    I'm posting this review as a counterpoint to the low scoring review by GD.

    First of all I am not related to Lark at anyway. Just a normal user like everyone else.

    I've used the Lark for more than two months (got it end of September, writing this on Dec 7). Here's my thoughts:

    1. The Lark sensor works and works well. The sleep sensor captures the data pretty well but it's not 100% accurate. I would say about 95% is about right, which is pretty decent. I don't agree with GD as saying "it is not very accurate" but then again we may have different ways to interpret that. I would dare say for most people it's at the very least accurate enough, more accurate than most people will think.

    2. I can access my data on my iPhone. In fact, that's the first thing I do when I wake up, to check how much I slept right after I turn off the alarm. The same data can be accessed when I go online. Heck, I can even access it in my iPad Lark app. I don't understand how GD cannot get the data; this is the most basic thing this Lark is supposed to and if it that doesn't work I'd return this right away.

    What I did notice is that the iPad Lark App is TERRIBLE! It's simply the same Lark in the iPhone but it's not even pixel doubled. It sits in a small window in the middle of the screen, and there's no 2X button to make it bigger. To the Lark guys, the iPad gives you all this space and it's not being used. Hope this gets better in the future.

    3. Sleep coach: Yes you pay $60 for the sleep coach. But to be honest? Never needed it. I'd be curious to see what the sleep coach can do but just by looking at your own sleep data you can pretty much guess what the sleep coach will tell you anyway.

    4. It is true however, that the cradle does not charge your iPhone when you dock it. The cradle simply has a USB port. You put you charging cable there, you put the other end on the iPhone. So there's a cable sticking out from your dock connected to your iPhone sitting on the dock. It's not the prettiest and elegant solution, and it seems the images are a bit misleading since they don't show the cable, but it works.

    Finally, the big question: Should you buy one?

    As I've said I've been using it for the last two months. In all my years I found that Lark is the best experience for me to wake up: waking up via a vibration on my wrist is much much more pleasant than waking up to an alarm. I like it so much that when I travel, I bring the whole system with me. I don't use the room service wake up call or the room alarm, I use this instead.

    In addition, seeing your sleep data is really enlightening. I've been more conscious and more aware of my sleep patterns and it has really encouraged me to sleep better.

    Yes the thing's a little on the expensive side, I wish it were a little bit more cheaper, but given that I'm getting better sleep these days and a better experience waking up, if I had to buy it all over again, i would. At least for me, it was definitely worth it.

    45 of 46 people found this useful