Customer Reviews and Ratings

3.0 out of 5 stars

Based on 193 reviews

  • 1.0 out of 5 stars

    mophie micro usb port

    • Written by from Oklahoma city

    6 of 8 people found this useful

    Hunk of Junk. They should all be recalled. The usb port if not broken now will break soon. The physical connection to the circuit board is not robust enough for phone application. Stay away for the product.

  • 1.0 out of 5 stars

    Awesome idea, poor execution.

    • Written by from Fontana

    7 of 9 people found this useful

    When I first got this case, I was in love. The rechargeable battery idea is great for a person on their phone 24/7 like me. However, the usb charging port broker after only 2 weeks. After reading other people's reviews this has happened to almost EVERYONE. I would not recommend this product for this price. For $80.00 I expect a quality product.

    Was this useful? Awesome idea, poor execution.

    Flag as inappropriate

  • 1.0 out of 5 stars

    Poor quality - avoid

    • Written by from New York

    7 of 14 people found this useful

    Lot's of problem with this device - poor design and really poor quality. USB jack will break after a month or so. Paint will peel/chip off case. The case bottom connector will wear out quickly and not stay attached. Avoid this product.

  • 4.0 out of 5 stars

    Absolutely Fabulous.... but

    • Written by from Cranbourne North

    7 of 9 people found this useful

    The case does exactly as advertised and looks great with a matt screened iPhone... however the only issue I have had since purchase is removal of the phone, it is frightening to see that there is now a slight bend in the side of my $90 case. I didn't do anything strange or abnormal with it just removed the phone once (which was rather difficult) to the instructions given and when I put the phone back in there was that bend! :O

    Great battery life though, looks fantastic and feels soft in your hand.

    Was this useful? Absolutely Fabulous.... but

    Flag as inappropriate

  • 1.0 out of 5 stars

    Mophie by Egons

    • Written by from Bulwark

    11 of 15 people found this useful

    This device will not last long! Its nice to hold in hands, have extra power, but mini USB port placed in case round corner. So each time when plug USB in to case port its make a break tension and sooner or later mini usb port will be broke off (inside). So I open it, and i found out two bed things
    1) mini USB port holds on chip body just on two 1mmx1mm flat pure soldered fields!!!!
    2) wire connections are too small and fragile for repairs
    So I recommend to save money for something else!

  • 1.0 out of 5 stars

    Only worked for one month

    • Written by from Fresno

    9 of 12 people found this useful

    Piece of junk. Only worked for about one month. I kept carrying the stupid thing around thinking it was my fault that it was not charging. Now, 6 months later, I finally research it and see that it simply stopped working. Real nice.

  • 5.0 out of 5 stars

    Mophie Case

    • Written by from Havelock

    3 of 4 people found this useful

    Awesome case for my iPhone 4S! My first one had both sides coming off, but when I took it to the AT&T store they instantly replaced it. It's a very convenient device to have.

  • 1.0 out of 5 stars

    Zero stars

    • Written by from Jamaica

    9 of 11 people found this useful

    Purchased mophie juice pack 1500mAh and external battery stopped working after 10 days. Got a replacement and that lasted 3 weeks. I don't know if there is a difference between 1500mAh and 2000mAh capacity. Zero stars

  • 1.0 out of 5 stars

    port keeps breaking off

    • Written by from Raleigh

    12 of 14 people found this useful

    Just like other users I have the same problem with the micro usb port breaking off inside the juice pack. I'm on my third one.

  • 1.0 out of 5 stars

    Charging Port Keeps Breaking Off

    • Written by from Raleigh

    12 of 15 people found this useful

    Overall it's a great product. It offers a great battery backup for the phone, but every two months the charging port breaks off INSIDE the device and I have to keep shipping it back for a replacement. It's getting a little annoying because it's not something that I'm doing wrong and it's costing about 8 bucks each time I have to ship it back. I'm on the fourth one now in six months. Each time they keep replacing the device but it's already cost me about $25 in shipping charges to send the things back.

    Until mophie makes the charging port more secure inside the device, this rating will be 1 star.

    Was this useful? Charging Port Keeps Breaking Off

    Flag as inappropriate

  • 2.0 out of 5 stars

    Great function, poor quality construction

    • Written by from Augusta

    9 of 10 people found this useful

    Ihave owned several Mophie Juice Packs and have had quality problems with everyone. The last worked great for about 8 months then wouldn't charge my phone. For this reason I don't recommend this product.

    Was this useful? Great function, poor quality construction

    Flag as inappropriate

  • 5.0 out of 5 stars

    Mophie really loves me

    • Written by from ORANGE

    6 of 8 people found this useful

    After 3 month of intense use of the case one day i found out that the charging mico usb port is broked. Ok no problem i have asked mophie where i can find a replacement cap, they asked for the receipt and photo of the boken mico usb and 5 days later mophie send me a brand new case. Short story Mophie really loves his customers.

  • 4.0 out of 5 stars

    A must for travelers

    • Written by from Valencia

    4 of 4 people found this useful

    I've use Mophie products for many years now (first with the 3GS) and I find their products ***indispensable*** (especially when traveling).

    To reduce weight, the case is mostly plastic, including the metal looking ring around the outside. The case does scratch easily and will show wear and tear quickly. However you don't buy this case for looks, you buy this case because you need the extra battery. And on that front, the Mophie Juice Pack Air works as advertised.

  • 4.0 out of 5 stars

    Major weakness ruins it..

    • Written by from St. John's

    5 of 5 people found this useful

    Great case for extended battery life on iPhone 4s (when it's working, I rate at 4 stars), but as has been mentioned ALOT.. the mini USB plug is extremely delicate.
    Mine came loose within 2 months from normal usage and will no longer connect to charge.
    I contacted Mophie about replacement, waiting for an answer.
    Problem really needs to be addressed.
    If the battery case used a standard iPhone interface on the bottom I am sure it would be much more durable.

  • 2.0 out of 5 stars

    Good for a little while

    • Written by from pembroke pines

    2 of 6 people found this useful

    I've had my mophie juice pack air for a little over a week. I've yet to drop it, yet the black paint is chipping off the back and top corner, revealing a cheap looking shiny black plastic. Also, the side bumper is just cheap plastic. I'm certain that it would provide no protection if it was dropped. Speaking of that, my cheap plastic bumpers mysteriously have dirt marks, I've already contacted the company and am planning on returning it.

    I'm convinced that all of the positive reviews are from people who have only had the case for a couple of days. Because even I have to admit that the case was nice and functional while it lasted.

  • 1.0 out of 5 stars

    it broke!!!

    • Written by from hollywood

    4 of 9 people found this useful

    I used it once and since the charger is too short it fell and never charged again!!!

  • 2.0 out of 5 stars

    It Broke

    • Written by from Phoenix

    7 of 8 people found this useful

    My biggest problem with the iphone4 is the battery life. So I decided to get a Mophie Air. I had it plugged into my computer, and it fell off the desk, with the cord still attached. It never worked again. I think the place where you attach the cord to the Mohie is very delicate. I then bought the Juice Pack Plus, and I believe it is a better product. It feels nicer in your hand, and has more battery life. Sure, it's a little heavier than the Air, but not by much. I am now very careful with cord connection.

  • 1.0 out of 5 stars

    Stopped working..

    • Written by from New York

    12 of 17 people found this useful

    The case made it a little bigger, which I didn't mind but after about 3 weeks it stopped working. I thought maybe I hadn't charged it long enough, but even left to charge over night when I switched on the "charge" button it would charge for about 20 seconds and then stop. Really horrible, and since it's after 30 days don't know if Apple is going to refund my card. Total waste of $80.

  • 4.0 out of 5 stars

    Potential iPhone4 Battery Problem from Mophie

    • Written by from East Hills

    7 of 11 people found this useful

    First, I have used the Mophie all over the world (both the current and previous inferior version) and it has saved my cookies too many times to count to be able to charge up wherever I happen to be. I have been such a fan, that I have given it as a gift several times. The issue I wanted to alert is that my Mophie just killed by iPhone4 battery. I have been having increasing problems with the battery(of course just after the two year warranty and yes I reloaded the exchange mail) and when I just replaced the battery in the iPhone4, the repair guy yelled "holy..." as he opened the case (never a good thing). Seems that the iPhone battery was twice its normal width and the guy said it could have exploded. He thinks it was the Mophie - I only charge the phone through the Mophie - but he said that he only has seen this problem in Blackberry's before - so I wonder if its a micro-USB prob since that is the cable for both and perhaps that format is not ideal. Either way, don't exclusively charge your iPhone through the Mophie - great for extra juice but not for all the time charging. Of course, could have been my IPhone - but never had a battery issue for almost two years with the old Mophie

    Was this useful? Potential iPhone4 Battery Problem from Mophie

    Flag as inappropriate

  • 1.0 out of 5 stars

    mophie juice pack air

    • Written by from Morgan

    8 of 17 people found this useful

    Mophie I promise to be so carefull with the new one your gonna send me, did the engineers design a new one yet? The guy at AT&T said this was the best one to buy. Another charging port failure.