Reviews for Mophie Juice Pack Air for iPhone 4S

Worked great for a few months then suddenly wouldn't charge. I took it back to the store and they replaced it with a new one. That one lasted even less time! Once again it won't charge but it still connects my phone to the computer so it isn't the cable. Crummy product that I would not recommend to anyone.

This product was exactly what I needed but did not survive ordinary use for 6 months. Took it back since charging port would not hold on to USB jack. It was replaced by Sprint (where I bought it) but the same thing happened to the second one, only in shorter time. This is not a product that should be associated with Apple as quality is very poor. I will try some other brand next.

Everyone is saying the same thing. Great idea, less than acceptable quality. My phone fell from a chair onto a wooden floor and the top piece flew off and cracked in 2 places, making it difficult to put back together.
Battery is average.
$80 is a lot to pay for product that is not ready for the consumer.
I hope the company is reading these reviews and making the adjustments because I'd buy another one if the product was of higher quality.

It was amazing while it lasted - all of 2 months. Then the small switch broke. I contacted Mophie who asked for my orginal receipt, despite the fact I registered it. Needless to say - I could not find that receipt (my own fault) and I was out of luck. Well as underwhelmed as I was with their service, I was sad to see $100 wasted as it fell apart amd stopped working from regular use within 4 months.

Terrible product.

It worked well in the first few months. It definitely adds battery life. The case protects the phone from drops but sacrifices itself in doing so. It literally comes apart at the seams after a small drop. I have extended its life about 6 weeks with superglue but now it has come totally apart. It lasted about 5 months. Wouldn't recommend.

As others have stated, it was great while it lasted which was about 1 month. Then the case stopped charging up, and I'm guessing that it's a connection failure with the mini USB port...

It works great until Apple has an update...then the phone does not recognize the battery! You get a big yellow triangle with an exclamation mark!

I was told that it was " likely a defect that is causing the case to have a conflict with the updated charging specifications in the new iOS" and it's an "internal problem for which we have no sanctioned fixes for the consumer to pursue. It would need to be replaced." So, every time Apple creates an update I've got to get a new Mophie!! I think not!

Frustrating that this is a product that Apple endorses and sells and yet the updates don't allow me to use it!

I love the idea of having an extra battery. I liked the look and feel of this product, but unfortunately Mophie needs to redesign it. First of all the camera does not work well at night in this case. The flash puts a glare on the photos and the photos come out blurry. I had to take my iPhone out of the case to use the camera with the flash. I had problems with the charging port. I had trouble keeping the connection and sometimes had to tape it to hold the connection. My Mophie started to give me problems 6 months into use and just two weeks over a year of having it, it stopped working all together. Its to expensive for all the problems!.

Mophie has to go back to the drawing board with their design. The charger connection is useless after a couple of weeks. I've gone through two of the cases already & won't be buying a third.

While this device is great for having extra battery juice, what the other reviewers say is absolutely true. This product breaks EASILY. Myself and two others have within a week of buying one, also damaged it -- One of us have already broken the charging port (as indicated by others to be fragile) and two of us have dropped the case and have cracks in it now. Thus, if you think your case will survive a fall, rest assured. It WILL NOT. Lastly, this device is uncomfortable to hold while plugged in because of the location of the power port. Mophie needs to go back to the drawing board.

Awarding 1 star for the battery life, but really can't give any more due to the obviously faulty design: not drop resistant, power port is fragile, and the issue with holding the device while plugged in...

Posting this review for black, white, and red products as they are all the same.