Reviews for Mophie Juice Pack Air for iPhone 4S

After 5 months of use the battery will no longer charge. My iPhone battery will fully charge but the Mophie will remain in drained mode. I expected more more such a high priced item. Don't waste your money.

I bought Juice Pack Air from the apple site. I guess the one sold through Apple site has 2 piece design. There is a lower part that houses the Micro USB connect, the switch, and the 30 pin connector. And the upper part that acts as a shield as well as probably houses the battery.

In first month of usage, the paint was peeling off. You can imagine on a white case how horrible it could look. In 4-5 months time, the lower part that has the USB connector was wiggling a lot and had to be quite deftly held together for the charging cable to actually make the connection to charge. The following month the plastic began to wear off ... i mean it was chipping off, broke.

Writing to Mophie yielded no result as they claimed that they have one year warranty from the date of purchase. Unfortunately in my case, i did not raise a customer complaint right in the beginning and did it quite late in the game. So there i guess they are right.

My final conclusion on this case is:

a) It looks good for first few weeks till the paint starts to wear off and it gets uglier and uglier by the day.
b) The Lower connector is very poorly built. First the Micro USB port will give way. Next the Plastics will begin to wear off. The toggle switch also looks very vulnerable.
c) No way you will get 500 charge cycles as claimed. In my case it completely stopped working in 1 year 2 months. It does not add up to 500 charge cycles.
d) The capability to charge the phone also depletes very rapidly. First 3-4 months, while you are getting used to poor quality of the paint job, it does charge the phone quite well but then quite precipitously the ability to charge drops.

i dont know whether they sell the lower piece seperately or not? If they do, i would want to know because may be just may be i can extract few more months of life out of this thing. And if they dont, then this is nothing but a very expensive paper weight.

Mophie may love you ... but my love for Mophie went out the door!

Mini USB broke in 1 month why would you make such a cheap port, also the battery is held together with masking tape! This has to be illegal the thing could catch fire.

I bought another case as for $20 from a cheaper brand and it has lasted 7 months more than this poorly made unsafe fire hazard apple don't carry this brand it makes your products look bad.

Everyone is saying the same thing. Great idea, less than acceptable quality. My phone fell from a chair onto a wooden floor and the top piece flew off and cracked in 2 places, making it difficult to put back together.
Battery is average.
$80 is a lot to pay for product that is not ready for the consumer.
I hope the company is reading these reviews and making the adjustments because I'd buy another one if the product was of higher quality.

It was amazing while it lasted - all of 2 months. Then the small switch broke. I contacted Mophie who asked for my orginal receipt, despite the fact I registered it. Needless to say - I could not find that receipt (my own fault) and I was out of luck. Well as underwhelmed as I was with their service, I was sad to see $100 wasted as it fell apart amd stopped working from regular use within 4 months.

Terrible product.

This is the 2nd one I've had. Now this one is having the same problem as the first. The charging connector has failed on two occasions and I'm not gonna try a thrid. The product is great when it works but it doesn't work for very long.

It works great until Apple has an update...then the phone does not recognize the battery! You get a big yellow triangle with an exclamation mark!

I was told that it was " likely a defect that is causing the case to have a conflict with the updated charging specifications in the new iOS" and it's an "internal problem for which we have no sanctioned fixes for the consumer to pursue. It would need to be replaced." So, every time Apple creates an update I've got to get a new Mophie!! I think not!

Frustrating that this is a product that Apple endorses and sells and yet the updates don't allow me to use it!

Do not by this product! While the extra battery life was great it only lasted a short time. I bought this only about 4 months ago. By two months the case started to fall apart and now the charging port has broke. This is a cheap product that is overpriced. I was going to have this case replaced but it is not even worth the effort.

While this device is great for having extra battery juice, what the other reviewers say is absolutely true. This product breaks EASILY. Myself and two others have within a week of buying one, also damaged it -- One of us have already broken the charging port (as indicated by others to be fragile) and two of us have dropped the case and have cracks in it now. Thus, if you think your case will survive a fall, rest assured. It WILL NOT. Lastly, this device is uncomfortable to hold while plugged in because of the location of the power port. Mophie needs to go back to the drawing board.

Awarding 1 star for the battery life, but really can't give any more due to the obviously faulty design: not drop resistant, power port is fragile, and the issue with holding the device while plugged in...

Posting this review for black, white, and red products as they are all the same.

The power cord won't maintain a connection, I have to reseat the charger 10-15 times just to get the thing half-charged. In addition, the micro usb plug falls out unless the charger is 100% still - that means you can't charge it in the car, you can't charge it connected to your laptop, and you can't even WALK near it because the disturbance in the air will disconnect the charger from the power source. Also, no talking near this charger whilst it is plugged into the wall, as the vibrations in your voice will disturb the delicate usb port and disconnect the charger from the power source.

This useless piece of garbage makes me so angry. Why can't these people put a little bit of effort into quality control?