Customer Reviews and Ratings

3.0 out of 5 stars

Based on 193 reviews

  • 4.0 out of 5 stars

    i love the reliability,the feel and the look

    • Written by from LA

    3 of 3 people found this useful

    I bought mine a week ago and so far satisfied with its performance. No issues with my iphone 4s. Aside from the additional battey life and the protection it gives, my mophie juice pack air white is a total head turner. It also gives my iphone a sturdier feel when im holding it.

    I was just thinking about the 500 plus full charge cycles capacity indicated on the instruction manual. Does it mean after 500 plus cycles the charger wont work anymore? It's expensive for a disposable battery if ever.

    Was this useful? i love the reliability,the feel and the look

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  • 1.0 out of 5 stars

    Problem with Flash - If you use your iPhone 4s for photos a lot, avoid.

    • Written by from Dallas

    9 of 15 people found this useful

    Because of a more powerful flash on the 4S, the Juice Pack Air case reflects a half moon on the left slide of photos when using the flash. I contacted Mophie (the manufacturer) about this and they basically said, "Sorry, it does this on some 4S's and not on others. You'll need to find a Juice Pack Air Snap that is only available from Apple; it has a thinner case that doesn't do this." Unfortunately, I can't seem to find the Juice Pack Air Snap nor am I thrilled about having to buy something that is caused by bad testing (i.e., the Juice Pack Air works fine on the 4 and they didn't test it adequately on the 4s). Very dissapointed in Mophie as they usually give good customer service. The workaround is to turn off the flash or buy the Juice Pack Air Snap.

    Was this useful? Problem with Flash - If you use your iPhone 4s for photos a lot, avoid.

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  • 5.0 out of 5 stars

    Awesome mophie

    • Written by from Fair Oaks

    3 of 3 people found this useful

    I love this... I use my phone a lot while at wrk and once the phone battery gets low I switch it on and I'm good to go for several more hours. I've read the "cons" of others and have none of these problems and feel its "operator error. :D you have to be careful plugging in the USB or you will bend it causing a loose connection. Reseating the phone carefully takes care of the top popping off. It makes a faint click, make sure you hear it. My only complaint is it adds a lot offs extra weight to the phone but it's a non issue really. I highly recommend it!

  • 5.0 out of 5 stars

    Love the Case!

    • Written by from Shelton

    5 of 7 people found this useful

    Does exactly what its supposed to! Would like a Mophie Juice Pack plus in whit though ;-)

  • 1.0 out of 5 stars

    Breaks easy

    • Written by from windermere

    16 of 29 people found this useful

    I have purchased 3 packs and all work great a few days.
    they break very easy not durable at all,looks nice but dont last long!

  • 5.0 out of 5 stars

    Excellent Product + Service

    • Written by from Mumbai

    7 of 12 people found this useful

    The Mophie juice pack is brilliant. Their service is even better.

    Was this useful? Excellent Product + Service

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  • 5.0 out of 5 stars

    Awesome!

    • Written by from Alum Creek

    6 of 10 people found this useful

    Best purchase I have ever made to use with my iPhone!

  • 5.0 out of 5 stars

    Best case ever

    • Written by from Lake View

    2 of 2 people found this useful

    I was in charleston on vacation and this saved my life. I was using the maps app all day and my phone battery died in 12 hours so I went the nearest apple store on Kings street and bought this and it charged my phone from dead back to 85% of battery life.

  • 5.0 out of 5 stars

    Awesome, awesome, awesome

    • Written by from Palatine

    4 of 6 people found this useful

    Product is great, it does exactly what I need it to do, let me use my phone all day. The only downside, if any, is that it uses the micro usb instead of apples plug-in style. Definitely gets the job done. I would definitely recommend this to my family and friends. Great for anyone needing longer battery life especially at the office or while traveling.

  • 5.0 out of 5 stars

    Mophie Case

    • Written by from Havelock

    3 of 4 people found this useful

    Awesome case for my iPhone 4S! My first one had both sides coming off, but when I took it to the AT&T store they instantly replaced it. It's a very convenient device to have.

  • 1.0 out of 5 stars

    great but........

    • Written by from Littleton

    4 of 6 people found this useful

    this is a great concept and it works very well, as long as the micro usb port stays attached.

    I bought one three weeks ago, the port broke. I took it back to Verizon who gave me a replacement. This one lasted a week.

    Mophie sent a packing label for me to send back to get another replacement.

    However, I don't trust the design and getting another brand.

  • 3.0 out of 5 stars

    Okay product

    • Written by from Bremerton

    3 of 4 people found this useful

    I've gotten my first mophie juice pack air for my iPhone 4 and it was working great for at least 4 months or so but when I dropped it a couple of times or accidentally hit something with it, for some reason the usb port on my case came loose and it just made it harder for me to recharge the case even though my usb cord was working just fine. Other words it'll work for awhile and once it gets dropped a couple of times that's when it'll stop working. I did of course got myself a second one when I realized I had a one year warranty with the company but of course I was dead wrong when I thought it'll be just fine and turns out the usb port came loose again. I'm never going to get this product again if they keep giving me a case with a loose usb port even though the usb cord works perfectly fine. I think they need to figure out a way to make the usb port not so loose or at least make one that has a reliable usb port that's not so small or make it similar to the one that's usually on the phone already. The product is okay but this is the second time I'm having the same problems and I really do like it when it charges my phone plus I don't have to keep recharging my phone once my battery is low.

  • 2.0 out of 5 stars

    mini usb

    • Written by from Wichita Falls

    4 of 6 people found this useful

    Third Mophie since November. 1st one the mini usb receptacle would no longer recieve charger. Did not know about warranty so bought another in February. Same thing happened in March. Used the warranty this time, and am now contacting again as this time, the mini usb receptacle has disappeared! I keep buying and warrantying this item, because it is a good product! However, I believe the mini usb may be a short coming of this Juice Pack. I rate the product a 5* when it works!!

  • 2.0 out of 5 stars

    Adequate Battery... Inferior Design

    • Written by from Lutherville Timonium

    4 of 6 people found this useful

    No question the Juice Pack does an adequate job keeping the phone powered (So far... I've had mine for 3 days) but there are numberous design flaws... The micro USB is poorly positioned for right handed individuals to use while plugged in. Apparently I haven't had mine long enough for the micro USB port to become faulty... but will update this review when it does. Also... the LED lights on the bottom are very bright when charging and I find myself wishing I could turn them off when in a dark room. This product isn't terrible... it could just be easily improved... it's like microsoft designed the case... and when it's right next to an Apple product it's shortcomings are enhanced. I find myself taking my phone out of the case all the time. The battery is rather big and heavy but it keeps my phone charged all day which is a plus.

    Was this useful? Adequate Battery... Inferior Design

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  • 5.0 out of 5 stars

    the usb port on the divice!!!!!!

    • Written by from Tampa

    4 of 6 people found this useful

    The only bad thing i find on the mophie is the charging port r . the only thing for me...It can add weight to the phone but gives you good battery service, no problems other ways. i have drop it and survived. its a good accessory for the 4s you will be surprised!!!.

    Was this useful? the usb port on the divice!!!!!!

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  • 2.0 out of 5 stars

    Awesome....but

    • Written by from Newburgh

    6 of 10 people found this useful

    I've had this one since July and I gotta say it worked great with me being out and on being on 3G so much. However, if you are clumsy, this may not be for you. I dropped mine yesterday and the charging port is completely destroyed. I need a replacement but i have no idea how to get it. it really is a great case though.

  • 5.0 out of 5 stars

    Love my Mophie case!!!

    • Written by from Cave Creek

    3 of 4 people found this useful

    I've had practically every case under the sun for my I-Phone. I absolutely love my Mophie case. It is bullet proof and it extends my battery life for days before having to recharge. I could not imagine ever having to go back to one of my old cases. Love it, love it, love it!

  • 5.0 out of 5 stars

    LIFE SAVER!!

    • Written by from New York

    4 of 6 people found this useful

    This battery / case is truly a life saver. My phone used to die by about 4pm each day if I was out of the office (and thus, unable to plug-in and recharge). Now, I simply flip a little switch on my Mophie Juice Pack when my iPhone battery is nearing the end and the case recharges it so that I have a full charge into the afternoon and evening. I highly, highly recommend buying this case!

  • 3.0 out of 5 stars

    too thick

    • Written by from Aurora

    6 of 10 people found this useful

    Feels great in your hand, little weight, but way too thick to carry in your pocket.
    Majority of users will find it most beneficial for travel. Easily doubles thickness, only gives around 70-80 percent extra battery.

  • 4.0 out of 5 stars

    Very Pleased

    • Written by from Henderson

    5 of 8 people found this useful

    At first I was worried about it being too bulky and was a skeptic about it's features. Bought it and Love it!