Customer Reviews and Ratings

3.0 out of 5 stars

Based on 199 reviews

  • 1.0 out of 5 stars

    The Mini USB port breaks very quickly.

    • Written by from Novi

    10 of 12 people found this useful

    It does not charge any more.

    Was this useful? The Mini USB port breaks very quickly.

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  • 4.0 out of 5 stars

    A staple in my bag, reliable, if not a bit pricey

    • Written by from West New York

    2 of 4 people found this useful

    I travel quite a bit for work, and it's always nice to have a portable charging solution that's easy to use on the move without much fuss. This is it; it works fine, has very readable lights to let me know where the power level is, and I can charge it with any micro-USB cable, something I carry with me anyway, so no extra stuff.

    The only thing keeping it from five stars for me is I think it's a little expensive.

    Was this useful? A staple in my bag, reliable, if not a bit pricey

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  • 5.0 out of 5 stars

    Best case ever

    • Written by from Lake View

    2 of 2 people found this useful

    I was in charleston on vacation and this saved my life. I was using the maps app all day and my phone battery died in 12 hours so I went the nearest apple store on Kings street and bought this and it charged my phone from dead back to 85% of battery life.

  • 5.0 out of 5 stars

    Awesome, awesome, awesome

    • Written by from Palatine

    4 of 6 people found this useful

    Product is great, it does exactly what I need it to do, let me use my phone all day. The only downside, if any, is that it uses the micro usb instead of apples plug-in style. Definitely gets the job done. I would definitely recommend this to my family and friends. Great for anyone needing longer battery life especially at the office or while traveling.

  • 1.0 out of 5 stars

    Junk.

    • Written by from Roeland Park

    11 of 14 people found this useful

    Like others, mine worked for about a month and then stopped charging my phone completely. What a joke. $80 for a case was ridiculous and now it's in the trash.

  • 1.0 out of 5 stars

    offers no protection

    • Written by from BOSTON

    9 of 12 people found this useful

    I just dropped my phone today at waist height indoors in a hospital lobby with the phone in this case, and my screen is cracked into many pieces. It offers no protection. Do not buy. Also it looks like the rim is made of metal but it is not, just cheap plastic. And the microUSB port is flimsy. There are plenty of other battery cases out there to consider, just not this one.

  • 1.0 out of 5 stars

    mophie micro usb port

    • Written by from Oklahoma city

    6 of 8 people found this useful

    Hunk of Junk. They should all be recalled. The usb port if not broken now will break soon. The physical connection to the circuit board is not robust enough for phone application. Stay away for the product.

  • 1.0 out of 5 stars

    Awesome idea, poor execution.

    • Written by from Fontana

    7 of 9 people found this useful

    When I first got this case, I was in love. The rechargeable battery idea is great for a person on their phone 24/7 like me. However, the usb charging port broker after only 2 weeks. After reading other people's reviews this has happened to almost EVERYONE. I would not recommend this product for this price. For $80.00 I expect a quality product.

    Was this useful? Awesome idea, poor execution.

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  • 1.0 out of 5 stars

    Poor quality - avoid

    • Written by from New York

    7 of 14 people found this useful

    Lot's of problem with this device - poor design and really poor quality. USB jack will break after a month or so. Paint will peel/chip off case. The case bottom connector will wear out quickly and not stay attached. Avoid this product.

  • 4.0 out of 5 stars

    Absolutely Fabulous.... but

    • Written by from Cranbourne North

    7 of 9 people found this useful

    The case does exactly as advertised and looks great with a matt screened iPhone... however the only issue I have had since purchase is removal of the phone, it is frightening to see that there is now a slight bend in the side of my $90 case. I didn't do anything strange or abnormal with it just removed the phone once (which was rather difficult) to the instructions given and when I put the phone back in there was that bend! :O

    Great battery life though, looks fantastic and feels soft in your hand.

    Was this useful? Absolutely Fabulous.... but

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  • 1.0 out of 5 stars

    Mophie by Egons

    • Written by from Bulwark

    11 of 15 people found this useful

    This device will not last long! Its nice to hold in hands, have extra power, but mini USB port placed in case round corner. So each time when plug USB in to case port its make a break tension and sooner or later mini usb port will be broke off (inside). So I open it, and i found out two bed things
    1) mini USB port holds on chip body just on two 1mmx1mm flat pure soldered fields!!!!
    2) wire connections are too small and fragile for repairs
    So I recommend to save money for something else!

  • 1.0 out of 5 stars

    Only worked for one month

    • Written by from Fresno

    9 of 12 people found this useful

    Piece of junk. Only worked for about one month. I kept carrying the stupid thing around thinking it was my fault that it was not charging. Now, 6 months later, I finally research it and see that it simply stopped working. Real nice.

  • 5.0 out of 5 stars

    Mophie Case

    • Written by from Havelock

    3 of 4 people found this useful

    Awesome case for my iPhone 4S! My first one had both sides coming off, but when I took it to the AT&T store they instantly replaced it. It's a very convenient device to have.

  • 1.0 out of 5 stars

    Zero stars

    • Written by from Jamaica

    9 of 11 people found this useful

    Purchased mophie juice pack 1500mAh and external battery stopped working after 10 days. Got a replacement and that lasted 3 weeks. I don't know if there is a difference between 1500mAh and 2000mAh capacity. Zero stars

  • 1.0 out of 5 stars

    port keeps breaking off

    • Written by from Raleigh

    12 of 14 people found this useful

    Just like other users I have the same problem with the micro usb port breaking off inside the juice pack. I'm on my third one.

  • 1.0 out of 5 stars

    Charging Port Keeps Breaking Off

    • Written by from Raleigh

    12 of 15 people found this useful

    Overall it's a great product. It offers a great battery backup for the phone, but every two months the charging port breaks off INSIDE the device and I have to keep shipping it back for a replacement. It's getting a little annoying because it's not something that I'm doing wrong and it's costing about 8 bucks each time I have to ship it back. I'm on the fourth one now in six months. Each time they keep replacing the device but it's already cost me about $25 in shipping charges to send the things back.

    Until mophie makes the charging port more secure inside the device, this rating will be 1 star.

    Was this useful? Charging Port Keeps Breaking Off

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  • 2.0 out of 5 stars

    Great function, poor quality construction

    • Written by from Augusta

    9 of 10 people found this useful

    Ihave owned several Mophie Juice Packs and have had quality problems with everyone. The last worked great for about 8 months then wouldn't charge my phone. For this reason I don't recommend this product.

    Was this useful? Great function, poor quality construction

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  • 5.0 out of 5 stars

    Mophie really loves me

    • Written by from ORANGE

    6 of 8 people found this useful

    After 3 month of intense use of the case one day i found out that the charging mico usb port is broked. Ok no problem i have asked mophie where i can find a replacement cap, they asked for the receipt and photo of the boken mico usb and 5 days later mophie send me a brand new case. Short story Mophie really loves his customers.

  • 4.0 out of 5 stars

    A must for travelers

    • Written by from Valencia

    4 of 4 people found this useful

    I've use Mophie products for many years now (first with the 3GS) and I find their products ***indispensable*** (especially when traveling).

    To reduce weight, the case is mostly plastic, including the metal looking ring around the outside. The case does scratch easily and will show wear and tear quickly. However you don't buy this case for looks, you buy this case because you need the extra battery. And on that front, the Mophie Juice Pack Air works as advertised.

  • 4.0 out of 5 stars

    Major weakness ruins it..

    • Written by from St. John's

    5 of 5 people found this useful

    Great case for extended battery life on iPhone 4s (when it's working, I rate at 4 stars), but as has been mentioned ALOT.. the mini USB plug is extremely delicate.
    Mine came loose within 2 months from normal usage and will no longer connect to charge.
    I contacted Mophie about replacement, waiting for an answer.
    Problem really needs to be addressed.
    If the battery case used a standard iPhone interface on the bottom I am sure it would be much more durable.