• 5.0 out of 5 stars

    Superb Design

    • Written by from Valencia

    The design has come a long way. For double the battery (check the mAh), its a case that you can drop, isn't horrible in size & definitely going to leave you happy when your phone is dead. It's the best design yet from any other models (100% plastic - older versions).

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    Terrible Product. Don't waste your money!

    • Written by from Winfield

    I could not use the product! I do not get good service at my house, therefore the service i do get is crucial, and the mophie case made my phone lose service. The product would work great if you got good service all of the time, but it made my phone lose a bar of service at all times. I did not have a problem charging the case or my phone with the product, but i only used it for two days!

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    Mophie = Bad Product, Bad Warranty, & Bad Service

    • Written by from Wyckoff

    First you have to have a special connector on the red to use any headphones.. Try keeping tabs on a 3" piece of plastic. Then you have to have a specific adaptor to charge (Keep one in every location you charge). Top it off all the models (3) I have had broke and they give you the run around in customer service. It acts as a protector, but that's an expensive protector! Don't waste your $!

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    Mophie for phone 5 -- Terrible - adapter fails after few days

    • Written by from Princeton JUnction

    Hello

    I bought the Mophie for Iphone 5 .. The adapter fails after few days resulting in noise/one ear hearing if you are wearing a wired headset. I took out the adapter and connected directly to the phone and it works fine

    7 of 8 people found this useful

  • 2.0 out of 5 stars

    Didn't last long

    • Written by from Ottawa

    I do love the look of this and actually like the weight that it adds. The extra charge it provides came in very handy several times. Unfortunately it didn't stand up to normal use. I dropped it from a couple feet from the ground and the usb port was crushed making it useless. I only had it for 5 months.

    6 of 6 people found this useful

  • 5.0 out of 5 stars

    Great Product and Outstanding Customer Service

    • Written by from Knoxville

    I extensively use my Apple iPhone 4. The mophie juice pack does exactly what it is designed to do, as well as protecting the phone.

    Recently I submerged both in water and they died. My IT department bought a new phone and I wrote a note to mophie explaining it was still under warranty but I caused it to stop working properly by getting it wet. mophie sent me a return autorization and I was prepared, and expected, to pay some or all of the replacement cost. mophie sent a new Juice Pack at no charge.

    You can be sure I will purchase their products whenever possible.

    10 of 14 people found this useful

  • 3.0 out of 5 stars

    Should I try a third time?

    • Written by from Scottsdale

    I purchased my first Mophie. I had to return it after a month or so because a yellow triangle with an exclamation mark would appear noting that the device was not compatible with my phone -Apple 4S. The store exchanged my Mophie -(the Juice pack case) for a new case ONLY. It worked for about two months until my original charger cord stopped charging my new Mophie.
    YES - I will take it back to the store, a third time, that I purchased and exchanged my old device for a new one.
    Question is - do I try round three?
    I like it - the weight and the extra charge.
    ***When I first bought it, I remember the sales girl telling me to keep my receipt. She advised me to take a photo of it. Hmmmmmm?

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    mophie micro usb port

    • Written by from Oklahoma city

    Hunk of Junk. They should all be recalled. The usb port if not broken now will break soon. The physical connection to the circuit board is not robust enough for phone application. Stay away for the product.

    8 of 10 people found this useful

  • 2.0 out of 5 stars

    It Broke

    • Written by from Phoenix

    My biggest problem with the iphone4 is the battery life. So I decided to get a Mophie Air. I had it plugged into my computer, and it fell off the desk, with the cord still attached. It never worked again. I think the place where you attach the cord to the Mohie is very delicate. I then bought the Juice Pack Plus, and I believe it is a better product. It feels nicer in your hand, and has more battery life. Sure, it's a little heavier than the Air, but not by much. I am now very careful with cord connection.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    great product... IF IT WORKED

    • Written by from Garden city

    I've tried 4 Juice Pack Air from Mophie for the iPhone 4 and each one will work once. They never charge back up. Great idea.. if it workded. There is not much Customer serive through the phone number and they will not answer emails. But they will keep sending you a new one.. I guess that is worth one star.

    10 of 14 people found this useful

  • 5.0 out of 5 stars

    Worth every DOLLAR!!!!!!

    • Written by from Houston

    I love this case it protects your phone and also has a good extra battery life so u don't have to be worried your phone going dead. I really recommend this product to people that use the phone excessively and browse the web on their phone.

    8 of 10 people found this useful

  • 4.0 out of 5 stars

    replacement cap

    • Written by from Glendale

    I love the battery and cover... except that over the 3 months that I have had it the cap has fallen off countless times usually when I am trying to take the phone out of my pocket. Once because of this I stepped on it...after that it still worked...but it fell off for the last time tonight and now I can't find it... unfortunately I was not in an area i expect to be in again and it was dark. I can't find a replacement part for the cap online on Morphie site and I asked a friend who works at the physical apple store i bought it at to see if they sold the replacement there and she said they didn't. Hoping someone will be able to help when Morphie is open on Monday.

    6 of 6 people found this useful

  • 5.0 out of 5 stars

    Perfect Case

    • Written by from Manhattan

    I love it. The definition of a case is, "a container designed to hold or protect something." This case is that exactly. I read a lot of complaints and to be honest, there will always be opposition to an idea or creation. This case is not even designed by Apple and in my opinion is better than any charging products they have on the market, at the moment. Obviously the case is going to make the phone look "bulkier," what do you expect, the case to look thinner. I get lots of complements for having this case, and even with the somewhat over price of the item, in the long run, the juice pack is definitely worth it. Hopefully Apple can take from mophie's success in this item and create one of there own charging case. I'm not saying that this case is perfect, because theoretically speaking, there is always something that can be improved.

    6 of 6 people found this useful

  • 4.0 out of 5 stars

    Is good

    • Written by from Miami

    For those of you who wants a long lasting talk time, this is the product you need.
    It adds more weight and bulk but if you are looking for more battery this is just perfect.
    My pros and cos no matter the order:
    Pros: 1. You can sync with the cover on (micro sd port)
    2. Adds a lot of battery (using whatsapp, email, music, twitter from 8am and when it was 11pm the iPhone still have 30% battery
    Cons: 1. Hard to access the lower button volume when you in a call
    2. Iphone won't look again as an iPhone, kind of bulky
    3. It adds more weight, i got accustom.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Total waste of money

    • Written by from Bridgewater

    It seemed like a great plan at first. Hey, double the power time of my phone! The first issue I had is that it makes my phone bulky and heavy, which is understandable since is is a battery after all. However, drop it once and forget about it. Mophie claims that this is a protective cover and battery all in one (they need to change that declaration to battery pack only). Perhaps if I dropped my phone on the couch, it would be okay, but since I dropped it on the floor, it instantly turned into a piece of junk. The unfortunate thing is that the area were the charger port is has less than an eighth of an inch of cover on either side, so that was where it was quite susceptible and where it broke. Had the charger port not been in such a stupid place, it might not have broken like it did. Now that it was that damaged, the one year warranty was moot, so I was left to fix it the best that I could so that I could still use the phone. It worked fine for a couple of months and eventually it started getting extremely hot to use and the charger port wouldn't work to charge it. So, I pretty much spent 80 bucks to use this thing for a few months before it was basically inoperable. Never again!

    6 of 7 people found this useful

  • 2.0 out of 5 stars

    Not worth it

    • Written by from new york

    It worked great for about a year - no issues. But it mysteriously stopped working 1 year (almost to the day!!) after purchase and for the amount of money I paid, it's not worth it. I will not be buying a new one.

    6 of 7 people found this useful

  • 2.0 out of 5 stars

    It is a great product but will not last

    • Written by from Bradenton

    My second one in a year just quit working, now I've got a $100 phone case. Not buying another

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Terrible quality of product

    • Written by from LOS ANGELES

    I've purchased two of these batteries in the past 14 months. The first one fell apart on me -- paint chipping, metal peeling off -- so I replaced it thinking that perhaps I had just put more wear and tear on it than I thought. But the second one has been even worse -- after five months the jack has become so loose and ill-fitting I can no longer charge the pack. Plus the paint and metal is also once again coming apart. I like the battery aspect, but I wish Mophie would do a much better job of quality control on the components and construction.

    I'm going to write them and see if they'll offer me a free replacement. If not, I will have to say this is a huge waste of your money -- look elsewhere for better.

    8 of 11 people found this useful

  • 2.0 out of 5 stars

    Do Not Recommend

    • Written by from Tinley Park

    This case is a life save for your battery but that is about it...

    The quality of the actual case is not awful. The bumpers come off, the charging socket becomes loose, the plastic cracks from minor falls. I have gone through two cases myself and my brother has as well. I'd like to add that neither of us are particularly rough with our phones. Neither of us have ever cracked an iPhone screen or case in the many years we've owned iPhones.

    I do not recommend Mophie but I do recommend the battery case concept. I will be trying another brand on my next purchase.

    6 of 7 people found this useful

  • 3.0 out of 5 stars

    No clicks

    • Written by from St.Bruno de Montarville

    The product does what it is designed to do but when mine is in standby mode it mutes my phone. I had the same problem with the Mophie I had for a month and the Apple store replaced it; now this one is doing the same thing !???

    5 of 5 people found this useful