• 4.0 out of 5 stars

    Love it .... but

    • Written by from arlington

    I bought mophi on September 2011 I really love it. The best part is that it truly protects the phone. It's a very durable case. The only problem I have with it is that the plug may not last more than a few months. The plug became loose...though the case was still working just fine. I contacted mophie a few days ago I hope they give me a solution. Great product, but it has its flaws.

    11 of 11 people found this useful

  • 5.0 out of 5 stars

    Perfect and better then the "Market" Juice Pack Airs

    • Written by from San Antonio

    Perfect and so much better then the Juice Pack Air offered in the general market, i.e. Best Buy, Sprint, Mophie's own website, etc. This particular case is only produced for Apple. The difference is that Apple's Mophie Juice Pack has the cap on the bottom which is so much better! I had the other version (cap on top) and I hated it because the top kept coming off, especially if I had it in my pocket and was pulling it out to answer it, etc. and it felt like it didn't hold the phone as secure as this version does. So needless to say...I LOVE IT!!!!! Thanks Apple and Mophie!

    11 of 11 people found this useful

  • 2.0 out of 5 stars

    The good, bad, and ugly of the Mor "fee" $$$!

    • Written by from Marina Del Rey

    Debated, debated, and furthermore debated. FINALLY, decided to pick up one of these bad boys and boy was I dissapointed. First I'll give the pro's, because unlike many, I like to keep a good balanced review. The "on Demand" battery portion is AWESOME. Being able to juice the phone when need be was the deal breaker for purchase. It powers the phone very fast and you can EASILY go a day without charging an iphone4 / S. Something I couldnt fathom before purchasing. Also, rubberized material does cover your phone.

    Ok, now to the bad ! For some reason my top kept unsnapping when I would pull the thing outta my pocket. Thus, I dropped my phone a few times or fumbled the thing upon catching it. Its still rather bulky given "slim" profile. I will say, please the good with the bad here because to get you have to give a little which will be form factor for more juice. Last, it takes a micro usb port which broke off only 5 days after I purchased. Not the business if I might say.

    19 of 27 people found this useful

  • 1.0 out of 5 stars

    Traveler

    • Written by from Saint Louis

    I purchased the Mophie due to the fact I travel 4-5 days a week and need a portable power source for the iPhone4. My first trip with the Mophie was this week and it was fully charged on Sunday. Very excited because I thought this could be very good product/fit. Monday, the charge didn't hold any more than 20 minutes while on my drive from the airport to the office. I thought it was my fault so I charged it on Tuesday for most of the day. I had four lights on the battery. Again, the charge was no longer than 20 minutes. I called Apple Support they are shipping me a new one. Previously, I have purchased Portable mobile chargers from Amazon & Target for $50-60 less than this product. These have worked well other than the bulkiness of the extra pack on the phone but charges will get at least 90% from 20% in a short time. I’m unsure if I got a defective one or not. I will change the rating if the replacement works as advertised

    20 of 29 people found this useful

  • 5.0 out of 5 stars

    Best in the Industry

    • Written by from bayonne

    Great Design and great usability. Protects the phone and provides extra battery life. I also am purchasing the hip holster for the juice pack so I don't have to keep it in my pocket. Definitely worth the purrchase, but a little expensivve

    13 of 15 people found this useful

  • 2.0 out of 5 stars

    Great idea-needs better results and needs more QC

    • Written by from Minnetrista

    Mophie generally makes great products- my juice pack for the 3g lasted longer than the phone itself. the model for iPhone 4 has some issues though

    i know some folks that have had zero issues but my wife and I both had problems

    I had to return mine after 4 months- it actually "broke" the accelerometer on my phone. I would lose the ability to go inot landscape model and only a hard reset of thephone restored the ability. had to return the mophie and exchange my phone under Apple Care.

    My wife- hers just could not hold a charge after about 7 months.

    Again- good product and company- just be very mindful of performance

    it also does affect signal strength.

    16 of 21 people found this useful

  • 2.0 out of 5 stars

    Faulty Power Jack

    • Written by from Frisco

    After using this 'juice pack' for only 4 weeks began having problems connecting the power to the battery. Even though the case has never been dropped and well taken care of, the input jack becomes lose and you have to wiggle the cable to get it to connect. Combine that with the constant pop-up window asking me if I trust this computer and you have a flawed very expensive product that has a known quality issue. In addition very difficult to use the phone when the power cord is plugged in because it extends out the side of the case instead of from the bottom. I wish I had read some of the reviews before buying this product. I relied on the fact that there was at least some quality control if it was being marketed through the AT&T store. I couldn't have been more wrong. Save yourself $89 and go with something other than this.

    12 of 14 people found this useful

  • 1.0 out of 5 stars

    terrible product

    • Written by from Oak Ridge

    Jack problems, case worked for about three months, not interested in returning, not worth it------would not recommend at all save your money!!!!! Would not have even rated it one star but had to in order to submit.

    10 of 10 people found this useful

  • 2.0 out of 5 stars

    Shoddy case

    • Written by from Toronto

    I received the Mophie from a friend as a gift last week. I was concerned that regardless of the protection it afforded my iPhone (more sturdy than my last case) it was bulkier, made it harder to reach the outer buttons, and I wasn't quite convinced it was the battery saviour it said it was. Literally 1 week later (today) whilst trying to plug in my mini usb the port broke and became loose!!! I didn't try to force it in the wrong way, nor did I wriggle, drop or pull anything; it just broke. Now I'm afraid to use this thing as even a plain case, figuring that the initial incentive of battery back-up is useless, but mainly because I figure the dock connector is just as flimsy as the mini usb connector!!! Shoddy, shoddy workmanship, people.

    11 of 12 people found this useful

  • 3.0 out of 5 stars

    USB Port Issues

    • Written by from Eagle River

    You Would Think After Years of Problems They Would Improve the USB Port. I've read many reviews going back years and always the same issue with the USB. Mophie has replaced 4 for me so far. I take good care of my things and this case is no exception. I like the look and feel of the case and battery is great but I'm tired of having to ship mine back every 6-8 months for a replacement. Also, my first replacement they sent me back a used one, not even in original packing. Had to ship that one back too for a NEW case, only to have the same issue with the USB. I'm going to try a different, cheaper brand and see how I do!

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Good Idea. TERRIBLE quality & support.

    • Written by from Toronto

    It was amazing while it lasted - all of 2 months. Then the small switch broke. I contacted Mophie who asked for my orginal receipt, despite the fact I registered it. Needless to say - I could not find that receipt (my own fault) and I was out of luck. Well as underwhelmed as I was with their service, I was sad to see $100 wasted as it fell apart amd stopped working from regular use within 4 months.

    Terrible product.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Great to really bad really quickly!

    • Written by from Sykesville

    It works great until Apple has an update...then the phone does not recognize the battery! You get a big yellow triangle with an exclamation mark!

    I was told that it was " likely a defect that is causing the case to have a conflict with the updated charging specifications in the new iOS" and it's an "internal problem for which we have no sanctioned fixes for the consumer to pursue. It would need to be replaced." So, every time Apple creates an update I've got to get a new Mophie!! I think not!

    Frustrating that this is a product that Apple endorses and sells and yet the updates don't allow me to use it!

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    I hate this charger

    • Written by from Troy

    The power cord won't maintain a connection, I have to reseat the charger 10-15 times just to get the thing half-charged. In addition, the micro usb plug falls out unless the charger is 100% still - that means you can't charge it in the car, you can't charge it connected to your laptop, and you can't even WALK near it because the disturbance in the air will disconnect the charger from the power source. Also, no talking near this charger whilst it is plugged into the wall, as the vibrations in your voice will disturb the delicate usb port and disconnect the charger from the power source.

    This useless piece of garbage makes me so angry. Why can't these people put a little bit of effort into quality control?

    13 of 16 people found this useful

  • 1.0 out of 5 stars

    Same problem.

    • Written by from Brooklyn

    I bought the Mophie juice pack for my 4s. Had high expectations, considering the Apple Store itself took it upon themselves to carry it in their stores.

    However, in both cases, after about 2 weeks, the connection between the Mophie power cord and the Mophie device stopped working. Over and over again, I would hear the noise that indicates my phone is being charged, as the connection would cycle between establishing a connection and not. Eventually, in both cases, the power plugs stopped working altogether.

    I can understand a third party making a sub-standard product. But why would Apple start carrying it on their shelves? It's an enigma.

    How does one get their money back? I'm passed the so-called limit on a 30 day return to the Apple Store. Is Mophie offering returns?

    Would be grateful for anyone's guidance.

    12 of 14 people found this useful

  • 1.0 out of 5 stars

    Poorly designed

    • Written by from San Jose

    The soft touch material on this battery pack is very nice but that's the only good thing! My unit, like several other reviewers, failed within 2 weeks. This is got to be the most unreliable piece of accessory I have ever owned. The MicroUSB charging port became loose that I have to wiggle and jiggle to get connectivity, but as soon as I flex the charging cable a bit, I would lose connection again. This happens with the provided MicroUSB charging cable and other MicroUSB cable I have.

    Separately, I have also seen situations where it appears the battery pack is charging the iPhone and stops and starts again. This would happen repeatedly, to a point my iPhone display a message about the charger not be compliant and then shuts off the charging process.

    I am very disappointed how poor the quality of this product is, considering the high price compared to other battery packs.

    12 of 14 people found this useful

  • 1.0 out of 5 stars

    The Mini USB port breaks very quickly.

    • Written by from Novi

    It does not charge any more.

    12 of 14 people found this useful

  • 1.0 out of 5 stars

    Junk.

    • Written by from Roeland Park

    Like others, mine worked for about a month and then stopped charging my phone completely. What a joke. $80 for a case was ridiculous and now it's in the trash.

    13 of 16 people found this useful

  • 1.0 out of 5 stars

    Mophie by Egons

    • Written by from Bulwark

    This device will not last long! Its nice to hold in hands, have extra power, but mini USB port placed in case round corner. So each time when plug USB in to case port its make a break tension and sooner or later mini usb port will be broke off (inside). So I open it, and i found out two bed things
    1) mini USB port holds on chip body just on two 1mmx1mm flat pure soldered fields!!!!
    2) wire connections are too small and fragile for repairs
    So I recommend to save money for something else!

    14 of 18 people found this useful

  • 2.0 out of 5 stars

    Great function, poor quality construction

    • Written by from Augusta

    Ihave owned several Mophie Juice Packs and have had quality problems with everyone. The last worked great for about 8 months then wouldn't charge my phone. For this reason I don't recommend this product.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    The quality is quite low

    • Written by from New York

    For that price it needs to be a better quality. It stopped charging after two months.

    14 of 18 people found this useful