• 1.0 out of 5 stars

    Don't buy this when you can buy cheaper $20 one that does the same !

    • Written by from Vancouver

    Mini USB broke in 1 month why would you make such a cheap port, also the battery is held together with masking tape! This has to be illegal the thing could catch fire.

    I bought another case as for $20 from a cheaper brand and it has lasted 7 months more than this poorly made unsafe fire hazard apple don't carry this brand it makes your products look bad.

    15 of 19 people found this useful

  • 1.0 out of 5 stars

    Great for the first few months..

    • Written by from Hurst

    Worked great for a few months then suddenly wouldn't charge. I took it back to the store and they replaced it with a new one. That one lasted even less time! Once again it won't charge but it still connects my phone to the computer so it isn't the cable. Crummy product that I would not recommend to anyone.

    13 of 15 people found this useful

  • 1.0 out of 5 stars

    Waste of money

    • Written by from Roswell

    I bought it thinking that it would keep me from having to charge for 2 days. It barely lasts an additiona 6 hours and I keep all of my apps closed and blue tooth turned off. Also a horrible feature of this "lack of Juice" pack is the power plug. it is so short that it keeps falling out and you don't even realize it. That is ok when you are in the office and it is lying nicely on the desk, but when you are in the car charging it, it is constantly falling out and not charging.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Mophie battery loss

    • Written by from Bristol

    Initially the Mophie for iPhone 4S was brilliant. It carried enough juice for charging phone from 5 to 85%.
    however, after 6 months it only manages 20% and often has loss of connection to charge requiring the bottom section to be remived and reconnected. Also error messages on phone saying unrecognised device require same action.
    All in all it has a poor life for an expensive device.
    Chances of replacement at Apple Store? Slim I guess.

    14 of 17 people found this useful

  • 5.0 out of 5 stars

    Charging at 40 miles an hour!

    • Written by from lisle

    I can tell you one thing about this product. It takes a beating! I laid my iphone on top of my car, forgot I put it there and drove off. I heard a thump and looked at the speedometer, glanced in the rear view mirror and say the top part of the case bouncing down the road. I was doing 42 miles an hour and stopped as fast as I could. I put my hazards on and started walking around to find my phone. While searching I was questioning how bad it was going to be, it was Sunday, need my phone, no Apple Store around, cursing myself and finally found it face down. I hesitated as I didn't want to see the broken glass all over the place. To my amazement the phone had a couple of small scratches on the metal band and just a few hairline scratches around the speaker at the top. The Mophie case had gouges about 1/6" deep all over it. The case worked and saved my phone. The Mophie still charges and my phone works fine.
    If I would have had a screen protector on it I think you would never be able to tell that my iphone slid and bounced down a country road at over 40 mph. I am sold on Mophies!!!

    12 of 13 people found this useful

  • 3.0 out of 5 stars

    Good, but with a design flaw

    • Written by from Madison

    It does what it says. The case is well designed, seems rugged, and it easily slides into a pants pocket. Of course it adds bulk and weight -- it's a battery. But they did it well.

    The rather serious design flaw is the USB plug. If you look carefully at the product picture you'll see that the plug is recessed on the lower-right corner. In that location the curve of the case partially blocks the plug. The result is that it's very hard to fully insert a plug, and it easily and frequently comes unplugged. It's frustrating and sometimes you'll think you're charging, but discover the plug wasn't (or couldn't be) inserted deeply enough.

    15 of 19 people found this useful

  • 1.0 out of 5 stars

    won't charge

    • Written by from San Diego

    Stopped working about 4 months after I purchased it: doesn't charge anymore. If I find the receipt, I will send it back and look for another brand. The idea is good but it's a lot of money for a few uses over 4 months

    13 of 15 people found this useful

  • 1.0 out of 5 stars

    port keeps breaking off

    • Written by from Raleigh

    Just like other users I have the same problem with the micro usb port breaking off inside the juice pack. I'm on my third one.

    13 of 15 people found this useful

  • 1.0 out of 5 stars

    Charging Port Keeps Breaking Off

    • Written by from Raleigh

    Overall it's a great product. It offers a great battery backup for the phone, but every two months the charging port breaks off INSIDE the device and I have to keep shipping it back for a replacement. It's getting a little annoying because it's not something that I'm doing wrong and it's costing about 8 bucks each time I have to ship it back. I'm on the fourth one now in six months. Each time they keep replacing the device but it's already cost me about $25 in shipping charges to send the things back.

    Until mophie makes the charging port more secure inside the device, this rating will be 1 star.

    14 of 17 people found this useful

  • 4.0 out of 5 stars

    Love it .... but

    • Written by from arlington

    I bought mophi on September 2011 I really love it. The best part is that it truly protects the phone. It's a very durable case. The only problem I have with it is that the plug may not last more than a few months. The plug became loose...though the case was still working just fine. I contacted mophie a few days ago I hope they give me a solution. Great product, but it has its flaws.

    11 of 11 people found this useful

  • 5.0 out of 5 stars

    Perfect and better then the "Market" Juice Pack Airs

    • Written by from San Antonio

    Perfect and so much better then the Juice Pack Air offered in the general market, i.e. Best Buy, Sprint, Mophie's own website, etc. This particular case is only produced for Apple. The difference is that Apple's Mophie Juice Pack has the cap on the bottom which is so much better! I had the other version (cap on top) and I hated it because the top kept coming off, especially if I had it in my pocket and was pulling it out to answer it, etc. and it felt like it didn't hold the phone as secure as this version does. So needless to say...I LOVE IT!!!!! Thanks Apple and Mophie!

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Not as Good

    • Written by from aurora

    It is a good idea. it works ok. I get a whole day usage of it. however removing the Iphone 4S is a challenge on its on. once the phone is in there good luck removing. sometimes I think im going to crack the screen by removing it . also the Mini USB design is cheap and if you charge this thing on daily bases it will get harder to insert the mini connector into the unit.

    17 of 23 people found this useful

  • 2.0 out of 5 stars

    The good, bad, and ugly of the Mor "fee" $$$!

    • Written by from Marina Del Rey

    Debated, debated, and furthermore debated. FINALLY, decided to pick up one of these bad boys and boy was I dissapointed. First I'll give the pro's, because unlike many, I like to keep a good balanced review. The "on Demand" battery portion is AWESOME. Being able to juice the phone when need be was the deal breaker for purchase. It powers the phone very fast and you can EASILY go a day without charging an iphone4 / S. Something I couldnt fathom before purchasing. Also, rubberized material does cover your phone.

    Ok, now to the bad ! For some reason my top kept unsnapping when I would pull the thing outta my pocket. Thus, I dropped my phone a few times or fumbled the thing upon catching it. Its still rather bulky given "slim" profile. I will say, please the good with the bad here because to get you have to give a little which will be form factor for more juice. Last, it takes a micro usb port which broke off only 5 days after I purchased. Not the business if I might say.

    19 of 27 people found this useful

  • 5.0 out of 5 stars

    Best in the Industry

    • Written by from bayonne

    Great Design and great usability. Protects the phone and provides extra battery life. I also am purchasing the hip holster for the juice pack so I don't have to keep it in my pocket. Definitely worth the purrchase, but a little expensivve

    13 of 15 people found this useful

  • 2.0 out of 5 stars

    Great idea-needs better results and needs more QC

    • Written by from Minnetrista

    Mophie generally makes great products- my juice pack for the 3g lasted longer than the phone itself. the model for iPhone 4 has some issues though

    i know some folks that have had zero issues but my wife and I both had problems

    I had to return mine after 4 months- it actually "broke" the accelerometer on my phone. I would lose the ability to go inot landscape model and only a hard reset of thephone restored the ability. had to return the mophie and exchange my phone under Apple Care.

    My wife- hers just could not hold a charge after about 7 months.

    Again- good product and company- just be very mindful of performance

    it also does affect signal strength.

    16 of 21 people found this useful

  • 1.0 out of 5 stars

    Great design but bad charging jack

    • Written by from Jersey City

    I love the way this thing looks. It's got a great clean design and works well when it works. But unbelievably it's got a problem with the USB charging jack. I sent my first one back thinking it was defective. They sent me a new one. Immediately the jack loosened up and it charges intermittently like the one before. I thought it was me until I read the reviews from other buyers here. It's outrageous that they haven't recalled all of them and redesigned it.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Mophie juice pack = waste your money

    • Written by from Santa Fe

    save your money. do not buy battery juice packs. Mophie mini usb cable will not communicate with itunes, my 2014 bmw, old stereo in Dodge nothing. Requires that you open the case or split case to get to iPhone connector. Do this for 4 months and case physically breaks. fine if you are 100% wireless and do not need to connect your iphone to computer.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    JUNK!

    • Written by from Surrey

    So much for "3rd time is the charm". Have purchased 3 of these Mophie juice packs for my personal business use and several others for company execs. ALL have broken. The material problem lies within the connection port. Without fail, the receiving port (In the phone case) will misalign itself so you cannot plug the head of the cord into the case. For the price of these Mophie units versus performance, and ultimately customer satisfaction, this product is terrible!! We will NOT be purchasing another Mophie. We WILL be sourcing and switching to another mobile product altogether (that does not use Mophie). Such a shame, but really, this appears to be an ongoing complaint with Mophie. Wish we read the reviews first.

    Mophie...fix your product! Right now its known as that "cr*p" charger amongst my peers.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Poor Quality

    • Written by from Minneapolis

    This is the 2nd one I've had. Now this one is having the same problem as the first. The charging connector has failed on two occasions and I'm not gonna try a thrid. The product is great when it works but it doesn't work for very long.

    11 of 12 people found this useful

  • 2.0 out of 5 stars

    Great idea but does not last...FAIL!

    • Written by from Granite Bay

    I love the idea of having an extra battery. I liked the look and feel of this product, but unfortunately Mophie needs to redesign it. First of all the camera does not work well at night in this case. The flash puts a glare on the photos and the photos come out blurry. I had to take my iPhone out of the case to use the camera with the flash. I had problems with the charging port. I had trouble keeping the connection and sometimes had to tape it to hold the connection. My Mophie started to give me problems 6 months into use and just two weeks over a year of having it, it stopped working all together. Its to expensive for all the problems!.

    13 of 16 people found this useful