• 1.0 out of 5 stars

    Won't work with my phone

    • Written by from New York

    I'm on my second replacement and they just don't seem to work well. I had one of these for my 3GS and it worked as advertised. But this version just hasn't been of much help.

    6 of 10 people found this useful

  • 3.0 out of 5 stars

    Okay product

    • Written by from Bremerton

    I've gotten my first mophie juice pack air for my iPhone 4 and it was working great for at least 4 months or so but when I dropped it a couple of times or accidentally hit something with it, for some reason the usb port on my case came loose and it just made it harder for me to recharge the case even though my usb cord was working just fine. Other words it'll work for awhile and once it gets dropped a couple of times that's when it'll stop working. I did of course got myself a second one when I realized I had a one year warranty with the company but of course I was dead wrong when I thought it'll be just fine and turns out the usb port came loose again. I'm never going to get this product again if they keep giving me a case with a loose usb port even though the usb cord works perfectly fine. I think they need to figure out a way to make the usb port not so loose or at least make one that has a reliable usb port that's not so small or make it similar to the one that's usually on the phone already. The product is okay but this is the second time I'm having the same problems and I really do like it when it charges my phone plus I don't have to keep recharging my phone once my battery is low.

    3 of 4 people found this useful

  • 2.0 out of 5 stars

    mini usb

    • Written by from Wichita Falls

    Third Mophie since November. 1st one the mini usb receptacle would no longer recieve charger. Did not know about warranty so bought another in February. Same thing happened in March. Used the warranty this time, and am now contacting again as this time, the mini usb receptacle has disappeared! I keep buying and warrantying this item, because it is a good product! However, I believe the mini usb may be a short coming of this Juice Pack. I rate the product a 5* when it works!!

    4 of 6 people found this useful

  • 2.0 out of 5 stars

    Adequate Battery... Inferior Design

    • Written by from Lutherville Timonium

    No question the Juice Pack does an adequate job keeping the phone powered (So far... I've had mine for 3 days) but there are numberous design flaws... The micro USB is poorly positioned for right handed individuals to use while plugged in. Apparently I haven't had mine long enough for the micro USB port to become faulty... but will update this review when it does. Also... the LED lights on the bottom are very bright when charging and I find myself wishing I could turn them off when in a dark room. This product isn't terrible... it could just be easily improved... it's like microsoft designed the case... and when it's right next to an Apple product it's shortcomings are enhanced. I find myself taking my phone out of the case all the time. The battery is rather big and heavy but it keeps my phone charged all day which is a plus.

    4 of 6 people found this useful

  • 5.0 out of 5 stars

    the usb port on the divice!!!!!!

    • Written by from Tampa

    The only bad thing i find on the mophie is the charging port r . the only thing for me...It can add weight to the phone but gives you good battery service, no problems other ways. i have drop it and survived. its a good accessory for the 4s you will be surprised!!!.

    4 of 6 people found this useful

  • 2.0 out of 5 stars

    Awesome....but

    • Written by from Newburgh

    I've had this one since July and I gotta say it worked great with me being out and on being on 3G so much. However, if you are clumsy, this may not be for you. I dropped mine yesterday and the charging port is completely destroyed. I need a replacement but i have no idea how to get it. it really is a great case though.

    6 of 10 people found this useful

  • 1.0 out of 5 stars

    Ill fitting junk

    • Written by from Kitchener

    I don't know if it's just my mophie or it's all of them but this is an ill fitting, cheap piece of junk. My iPhone 4 fits so poorly the the right side actually pops out upon placing the kit upon my desk. I will be looking to get my money back.

    9 of 16 people found this useful

  • 5.0 out of 5 stars

    Love my Mophie case!!!

    • Written by from Cave Creek

    I've had practically every case under the sun for my I-Phone. I absolutely love my Mophie case. It is bullet proof and it extends my battery life for days before having to recharge. I could not imagine ever having to go back to one of my old cases. Love it, love it, love it!

    3 of 4 people found this useful

  • 5.0 out of 5 stars

    LIFE SAVER!!

    • Written by from New York

    This battery / case is truly a life saver. My phone used to die by about 4pm each day if I was out of the office (and thus, unable to plug-in and recharge). Now, I simply flip a little switch on my Mophie Juice Pack when my iPhone battery is nearing the end and the case recharges it so that I have a full charge into the afternoon and evening. I highly, highly recommend buying this case!

    4 of 6 people found this useful

  • 3.0 out of 5 stars

    too thick

    • Written by from Aurora

    Feels great in your hand, little weight, but way too thick to carry in your pocket.
    Majority of users will find it most beneficial for travel. Easily doubles thickness, only gives around 70-80 percent extra battery.

    6 of 10 people found this useful

  • 4.0 out of 5 stars

    Very Pleased

    • Written by from Henderson

    At first I was worried about it being too bulky and was a skeptic about it's features. Bought it and Love it!

    5 of 8 people found this useful

  • 3.0 out of 5 stars

    Not charging

    • Written by from Marlboro

    I bought this juice pack just 14 days ago. A couple of days ago I noticed my phone was dead even though it was plugged into my iMac usb. I figured ok I must have done something wrong. Now today I plugged it in and noticed that it is not charging at all via the cable plugged into the juice pack. Today my return expires I just called the apple store and even though I can"t get there at the twelfth hour I was told bring it in tomorrow for a replacement. After reading one review here it may seem that the charge pins broke or something like that. I will give a second pack a try because this pack did work well when it worked.

    9 of 16 people found this useful

  • 5.0 out of 5 stars

    Mophie JuicePak no longer working but got 24 months out of it

    • Written by from Richardson

    My iphone 4S no longer charges directly from the Mophie JuicePak or when the Mophie is plugged into wall. 3 of the 4 Mophie charge lights remain lit. It is possible that the Mophie itself might still be charging when plugged into the wall ... time will tell if the charge lights diminish. I cannot complain too much, as the Mophie has worked flawlessly for 24 months, and has kept the iphone in impeccable condition. I have never drop tested (never dropped, that is) the iphone or the Mophie, and they have been one-and-the-same (connected) 99% of the 24 months. I might try to strip the Mophie as seemed to be suggested by some reviews ... Maybe the absence of charging is simply a result of now compromised cable connection after 24 months worth of inserting the cable.

    2 of 3 people found this useful

  • 2.0 out of 5 stars

    An OK battery case.

    • Written by from Lawrenceville

    Brief:
    It's a fair battery case. I wouldn't recommend it. Protects well with the exception of the front screen which is likely to take on damage if it falls on a surface with gravel for example.

    Explained:
    The case itself has a nice feel and adds a little weight to the phone. As far as protection goes, this case has served its purpose while taking mild damage to it. I've dropped it between 4-6 times in the one year since I've owned it. The overall case has held together through various incidences. The battery aspect of the case is good. It will charge from a 5% charge to around 80-85% depending on usage. It's a battery, so over the life of its cycles it will eventually degrade. I would estimate around 8-9 months the battery seemingly stopped holding a lasting charge and wold intermittently stop charging and require a removal of the bottom half and reconnection. Only then it would continue its remaining charge. Overall its an OK case.

    2 of 3 people found this useful

  • 5.0 out of 5 stars

    Excellent Product + Service

    • Written by from Mumbai

    The Mophie juice pack is brilliant. Their service is even better.

    7 of 13 people found this useful

  • 5.0 out of 5 stars

    Awesome!

    • Written by from Alum Creek

    Best purchase I have ever made to use with my iPhone!

    6 of 11 people found this useful

  • 1.0 out of 5 stars

    it broke!!!

    • Written by from hollywood

    I used it once and since the charger is too short it fell and never charged again!!!

    6 of 11 people found this useful

  • 1.0 out of 5 stars

    mophie juice pack air

    • Written by from Morgan

    Mophie I promise to be so carefull with the new one your gonna send me, did the engineers design a new one yet? The guy at AT&T said this was the best one to buy. Another charging port failure.

    10 of 19 people found this useful

  • 1.0 out of 5 stars

    Can't remove it

    • Written by from New castle

    So excited about product until bought & tried it with my 4s. Once on...it wants to be a lifer. Took 2 people and tools to get it off. Idea is great, but if you want to ever remove the case, pass on this. The review about the 2 butter knives was absolutely correct

    5 of 9 people found this useful

  • 2.0 out of 5 stars

    Great Battery/ Horrible Case

    • Written by from Wilson

    I got it because my fiance and I do a lot of talking and game playing throughout the day and I was using my car charger way too often. It's great to extend battery life, as for a case.... its TERRIBLE! If you drop it once paint chips off, twice you see cracks, and anything more then that you risk shattering your iphone screen... which my fiance did with his. There aren't any cases that fit over this to protect this case and the screen. So until its a functional case as well as a spare battery I'm using a mophie battery.

    2 of 3 people found this useful