• 5.0 out of 5 stars

    Tested for weeks with portable solar panel

    • Written by from Irvine

    Purchased for the normal reason, more battery time for video, netflix, hulu, etc or if i forgot to charge it. When i first took it out of the package i was concerned it would break apart to easily. After many months of use it has never been an issue. Then it got dropped and i again was surprised it stayed together. The unit charges great and uses the common usb charge syn cable (small usb). Took it on a 2 week remote camping trip and charged it with a small portable sunlinq solar panel. The battery allows for the higher power required to charge the iphone. So my findings are. 1) it looks a little flimsy but will do its job unless your careless. 2) The ability to use the usb connections is great, dont have to find an oversized apple adapter cable. 3) If you need a way to charge your phone with solar power its perfect and light weight for the backpack. The ability to turn on and off the charging with the toggle makes it the best choice i have found.

    26 of 34 people found this useful

  • 5.0 out of 5 stars

    So far.. so good. I'm lovin' it.

    • Written by from Hyde Park

    My friend had this Mophie Juice Pack for his iPhone 4 and he swears by it. Soo.. when I upgraded to the 4s a few days ago.. I decided to get this case. I realize I've only had it for a few days.. but I'm very impressed with it.

    First and foremost.. it's a really solid case. It fits my iPhone 4s like a glove. It adds a little weight to the phone.. and I kinda like that. It makes the phone feel more "solid". It also makes it more comfortable to hold.. and the "rubber like" back makes it less slippery to hold.

    The cut out at the top makes the ports accessible for earbuds etc. And the batter life seems to be pretty good. It's definitely a major improvement on the internal battery life.

    I usually start my day around 8:00AM.. and I consider myself a fairly heavy iPhone user. Constantly checking email.. Facebook.. browsing the web.. texting.. and talking on the phone. I work outdoors and on most days I listen to music as well. I also browse videos on YouTube occasionally. So far.. I've managed to get thru my entire day without even coming close to a dead phone. By 8:00PM... the Mophie battery is drained.. but I still have around 70-75% battery life left on the iPhone's internal battery. This is far better then it is without the Mophie.. when my battery would be at 35-40% by 3:00-4:00PM.

    I realize it's an expensive "case"... but it's more then a case. It's a battery and a case. To me.. the Mophie has definitely been worth the money~

    20 of 23 people found this useful

  • 5.0 out of 5 stars

    Awesome Product One con

    • Written by from Clinton

    This works as it should. It recharges my phone up to 80% so more time for games, pandora and calls.

    Only con after a while the USB cable will break. If your careful it won't but if not find a universial USB cable, like the ones most android phones use.

    21 of 25 people found this useful

  • 2.0 out of 5 stars

    One Dropped ended the love!

    • Written by from HENDERSON

    I used the Juice Pack (JP) as my travel "lifesaver" for the past 7 months. Up until this week it served every need as expected and more. I dropped my iPhone 4 for the first time on a trip this July 11'. The JP hit on the corner that the power cord gets inserted into, still leaving the phone in perfect condition...but the impact killed the the power port. Looking at the JP it still looks like it's in mint condition until you attempt to charge it and realize the port closed from impact and very careful attempts to pry it open failed. Though it no longer can be used as a charger, it certainly protects the phone.

    28 of 39 people found this useful

  • 1.0 out of 5 stars

    Serious issues

    • Written by from ALBUQUERQUE

    I bought 5 of these and they all had problems. It all seemed to stem from the usb port. It was great for the first couple of months but the usb port started to wiggle and and then stop working. I did drop my phone with the case and after that it never seemed to work again. I use it now as a protection for the phone but the battery is unusable.

    One was a gift for my brother and he later told me he had an issue with the USB port as well.

    19 of 22 people found this useful

  • 1.0 out of 5 stars

    Consistent micro usb issues

    • Written by from Memphis

    I recently bought one of these for my wife, having heard great things about them. The case had a micro usb issue in which the connector port literally separated itself internally from the 30 pin dock connector AND the charging function for the cases internal battery. I got it replaced through mophie (with as little hassle as warranty replacement can be, which is still some) for a brand new one. With less than a week of use, the new case developed the exact same issue.

    I have extensive technician experience working on iPhones and with apple (third party included) accessories, and can readily recognize port issues. These cases have one. I do not recommend buying this solely for this reason. Other than that, the case was everything promised. The problem is one of physical design, not of functionality. If you read through these reviews, I'm also not alone in noticing this issue. I'm not rating Mophie in general (for the most part, they're great), but rather just this case. Don't buy this case.

    18 of 20 people found this useful

  • 1.0 out of 5 stars

    horrible product

    • Written by from los angeles

    2nd time in use it got so hot after turning the switch to green to charge the phone, that I stopped the charge.....a day later fully charged again, got hot, and the max it would charge the phone was 30%.........why do apple sell this product, i.e. santa monica store...........wish I had researched this before the buy........the reason I did not was I though it would be OK if apple was selling it!

    16 of 17 people found this useful

  • 1.0 out of 5 stars

    Will no longer charge

    • Written by from Loxahatchee

    After 5 months of use the battery will no longer charge. My iPhone battery will fully charge but the Mophie will remain in drained mode. I expected more more such a high priced item. Don't waste your money.

    16 of 17 people found this useful

  • 2.0 out of 5 stars

    Would Be Good But . . .

    • Written by from Los Angeles

    Once it is charged, it is really a great invention. It is handy and one of those things . . . you can switch on WHEN IT'S CHARGED and basically completely re-up your battery. There have been a few situations where it just happened to save me.

    The key thing here is WHEN . . . When it's charged. I have had this thing for probably close to 2 years. And it has been charged maybe 4 times.

    This IS a great concept. But I would venture to say that 99.99% of people out there will get it and it will become an over sized heavy case. It uses one of those non standard cables . . . once that cable is gone . . . poof . . . your likely to throw it in a drawer as opposed to heading down to some warehouse electronic store and trying to flag down a stoned kid with a bad attitude to try and help you find it.

    If you have roommates or other people who use the phone charger . . . and have iPhones . . . they will pull that cable off the block and its just adios. It's not even like the small part of the USB that goes to a standard hard drive.

    They need to just make the thing take the iPhone adapter. Or make it a standard cable. Face it. Once you are on iPhones. You probably have a drawer full of 15 cables.

    The cable also falls out when you do try and charge it.

    16 of 18 people found this useful

  • 1.0 out of 5 stars

    Terrible Design and Product Quality.

    • Written by from Udaipur

    I bought Juice Pack Air from the apple site. I guess the one sold through Apple site has 2 piece design. There is a lower part that houses the Micro USB connect, the switch, and the 30 pin connector. And the upper part that acts as a shield as well as probably houses the battery.

    In first month of usage, the paint was peeling off. You can imagine on a white case how horrible it could look. In 4-5 months time, the lower part that has the USB connector was wiggling a lot and had to be quite deftly held together for the charging cable to actually make the connection to charge. The following month the plastic began to wear off ... i mean it was chipping off, broke.

    Writing to Mophie yielded no result as they claimed that they have one year warranty from the date of purchase. Unfortunately in my case, i did not raise a customer complaint right in the beginning and did it quite late in the game. So there i guess they are right.

    My final conclusion on this case is:

    a) It looks good for first few weeks till the paint starts to wear off and it gets uglier and uglier by the day.
    b) The Lower connector is very poorly built. First the Micro USB port will give way. Next the Plastics will begin to wear off. The toggle switch also looks very vulnerable.
    c) No way you will get 500 charge cycles as claimed. In my case it completely stopped working in 1 year 2 months. It does not add up to 500 charge cycles.
    d) The capability to charge the phone also depletes very rapidly. First 3-4 months, while you are getting used to poor quality of the paint job, it does charge the phone quite well but then quite precipitously the ability to charge drops.

    i dont know whether they sell the lower piece seperately or not? If they do, i would want to know because may be just may be i can extract few more months of life out of this thing. And if they dont, then this is nothing but a very expensive paper weight.

    Mophie may love you ... but my love for Mophie went out the door!

    17 of 20 people found this useful

  • 2.0 out of 5 stars

    Port issue

    • Written by from Kingshill

    I recently bought 5 of these cases for members in my family. For about a 2 weeks the cases were amazing now they won't charge at all. It's definitely a port issue but buying this product was definitely a waste of my money. It would be great if they could fix this port issue but idk if I'd be willing to buy this product again.

    17 of 20 people found this useful

  • 1.0 out of 5 stars

    stopped taking a charge after 2 months

    • Written by from Wauwatosa

    loved my juice pack for my old 3GS, never ever had a prob with it. Bought this new juice pack for my new 4GS same night I bought my new phone, I was so thrilled. Now two months later, it won't take a charge from the micro USB cord. No replacement bases on the Apple website or on Amazon or on Mophie's website either, So it's now a piece of $80 junk. what a f'ing scam. If it had broke in the 1st 30 days I could have gotten a replacement no questions asked, but oh no, it broke after 60 days. I know it's not an Apple product so not Apples fault or covered by AppleCare, but at $80 you'd think it would last longer than 60 days. what a rip

    16 of 18 people found this useful

  • 1.0 out of 5 stars

    Mophie makes low quality, short life products

    • Written by from Whitefish

    This is the 2nd charger for my 5s, I returned the first when it stopped charging after 4 months, now I've had this for another 4 months and it's not charging. The surface of the cover gets easily scratched, I guess they make these to last 4 months, but for 80$ It's a rip-off.

    14 of 15 people found this useful

  • 1.0 out of 5 stars

    Lousy product design. Beware !!

    • Written by from Leuven

    The miniUSB cable does not fit at all in the jack, so it impossible to charge the unit. This is just lousy product design, and it is near-criminal to continue to sell this product.
    I returned this product to the store about 30 minutes after I bought it, and there they told me that almost all these Mophie Juice Packs are being returned to the store. To their credit, they returned my money without further ado. However, they continue to sell these faulty devices to other nonsuspecting customers, and that's a shame.

    14 of 15 people found this useful

  • 2.0 out of 5 stars

    Morphie

    • Written by from New york

    From the first day the charger connection seemed a weak point.
    After time the connection would literally fall out by itself.
    Now after all the frustration I am left with a spare that has no power whatsoever.

    14 of 15 people found this useful

  • 2.0 out of 5 stars

    Two Strikes: Mophie OUT!

    • Written by from Lexington

    This product was exactly what I needed but did not survive ordinary use for 6 months. Took it back since charging port would not hold on to USB jack. It was replaced by Sprint (where I bought it) but the same thing happened to the second one, only in shorter time. This is not a product that should be associated with Apple as quality is very poor. I will try some other brand next.

    14 of 15 people found this useful

  • 5.0 out of 5 stars

    Best powered case ever

    • Written by from Toronto

    This is the second Mophie I bought. I was really rough on the first one and it died.

    My iPhone 4 remains pristine.

    This one is so rugged, even I can't break it. I was snowboarding with this in my jacket pocket and landed on it in the middle of an icy half-pipe. It nearly broke my ribs.

    My iPhone 4 remains pristine.

    I will always protect my investment with a Mophie powered case. Best accessory ever.

    13 of 13 people found this useful

  • 2.0 out of 5 stars

    Doesn't Sync with iTunes

    • Written by from The Pas

    Using new iPhone 4s 64gb and it doesn't sync with iTunes when plugged in through the case like it says it does. Battery life isn't bad but for 80$ and advertised to work with 4s I am expecting it to work

    20 of 27 people found this useful

  • 1.0 out of 5 stars

    Piece of Junk

    • Written by from Santa Rosa

    My first Mophie, for 3GS, was great. The one for my 4S is junk. The connector for the charging cable became loose and broke after about a year. I've considered purchasing a new one, thinking mine might have been a fluke. After reading these reviews I see it was not. Many people have the same problem. For such an expensive item it should last a lot longer. I won't buy anymore Mophie products.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    Great design but bad charging jack

    • Written by from Jersey City

    I love the way this thing looks. It's got a great clean design and works well when it works. But unbelievably it's got a problem with the USB charging jack. I sent my first one back thinking it was defective. They sent me a new one. Immediately the jack loosened up and it charges intermittently like the one before. I thought it was me until I read the reviews from other buyers here. It's outrageous that they haven't recalled all of them and redesigned it.

    13 of 14 people found this useful