• 4.0 out of 5 stars

    mophie is loyal!

    • Written by from North Vancouver

    My first one stopped working after a few months of having it (not sure if I damaged it somehow, or if it was just a dysfunctional one.) I told mophie and THEY SENT ME A NEW ONE TWO DAYS LATER! no questions asked. I'm generally used to awful, annoying situations where your warranty is still valid but it's a nightmare to fix the thing...well Mophie acted fast and considerately. they are AMAZING. and this new one has been working well. GREAT JOB MOPHIE !

  • 4.0 out of 5 stars

    LOVE my mophie!!

    • Written by from Seymour

    I've had my Mophie for over 3 years. It has never let me down. It's great to have the extra battery readily available.

    I loved mine so much I talked my husband into getting one when he got his iPhone.

    The only negative I have is that the paint easily scratches. It doesn't affect the battery, just doesn't look as good anymore. Hubby's case is black and doesn't show scratches.

    I have recommended this product to many of my friends.

    3 of 6 people found this useful

  • 4.0 out of 5 stars


    • Written by from Sydney

    My Mophie case is red, it charges and works wonderful, and my phone goes to around 10 or 20% i'll turn on the case and within 2 hours or less my phone is back up to 80 or 90 %

    1 of 2 people found this useful

  • 4.0 out of 5 stars

    Charging Jack Fix. Read This

    • Written by from West Jordan

    I have found a fix to address the charging jack on the juice pak plus. Should work the same for the juice pak air when you find that the cable falls out of the jack because it appears to be loose. On the side of the case that the jack is located you can peel off the plastic side piece down to where the hole is for the jack. Go slow and steady. Underneath is light glue that remains sticky so you can put the piece back on when you're done. Once you peel down to the where the jack is stop and cut with a large size nail clipper. Hold the plastic piece in your hand and trim the bottom off so the piece is shorter. Then trim the other side of the hole for the jack on the piece still attached to the bottom of the juice pak; essentially you are cutting out the hole on the case so when you plug in the cable it will fit more snugly and not fall out. Wish I could attach a picture here but it works great! Mophie has an engineering flaw that needs to be addressed but this is a good fix for now.

    10 of 12 people found this useful

  • 4.0 out of 5 stars

    Awesome Product with One Flaw!

    • Written by from Toronto

    The Mophie Juice Pack for the iPhone 4 is simply awesome. I use it constantly as I am always on the move and away from a charging source. I have put so many people onto this product and they have all had the same reaction.

    The one flaw that I need to point out that is a little bit of a let down is the micro USB connection on the bottom of the case. It is a very weak connection and the plug often falls out not completing the charge. The Iphone and lighting plugs are solid and take a bit of force to separate from the units. I hope the next models of Mophie products can address this problem and have a solid tight connection on the case.

    Other than that, Awesome Product!!

    5 of 7 people found this useful

  • 4.0 out of 5 stars


    • Written by from Owings

    i have the juice pack air. it is a sensational product, it does everything it is supposed to. it will
    give you at least 6 to 8 extra hours and not to mention it looks great. i would recommend this
    product in a minute

    8 of 13 people found this useful

  • 4.0 out of 5 stars

    A staple in my bag, reliable, if not a bit pricey

    • Written by from West New York

    I travel quite a bit for work, and it's always nice to have a portable charging solution that's easy to use on the move without much fuss. This is it; it works fine, has very readable lights to let me know where the power level is, and I can charge it with any micro-USB cable, something I carry with me anyway, so no extra stuff.

    The only thing keeping it from five stars for me is I think it's a little expensive.

    2 of 4 people found this useful

  • 4.0 out of 5 stars

    Absolutely Fabulous.... but

    • Written by from Cranbourne North

    The case does exactly as advertised and looks great with a matt screened iPhone... however the only issue I have had since purchase is removal of the phone, it is frightening to see that there is now a slight bend in the side of my $90 case. I didn't do anything strange or abnormal with it just removed the phone once (which was rather difficult) to the instructions given and when I put the phone back in there was that bend! :O

    Great battery life though, looks fantastic and feels soft in your hand.

    7 of 9 people found this useful

  • 4.0 out of 5 stars

    A must for travelers

    • Written by from Valencia

    I've use Mophie products for many years now (first with the 3GS) and I find their products ***indispensable*** (especially when traveling).

    To reduce weight, the case is mostly plastic, including the metal looking ring around the outside. The case does scratch easily and will show wear and tear quickly. However you don't buy this case for looks, you buy this case because you need the extra battery. And on that front, the Mophie Juice Pack Air works as advertised.

    4 of 4 people found this useful

  • 4.0 out of 5 stars

    Major weakness ruins it..

    • Written by from St. John's

    Great case for extended battery life on iPhone 4s (when it's working, I rate at 4 stars), but as has been mentioned ALOT.. the mini USB plug is extremely delicate.
    Mine came loose within 2 months from normal usage and will no longer connect to charge.
    I contacted Mophie about replacement, waiting for an answer.
    Problem really needs to be addressed.
    If the battery case used a standard iPhone interface on the bottom I am sure it would be much more durable.

    5 of 5 people found this useful

  • 4.0 out of 5 stars

    Potential iPhone4 Battery Problem from Mophie

    • Written by from East Hills

    First, I have used the Mophie all over the world (both the current and previous inferior version) and it has saved my cookies too many times to count to be able to charge up wherever I happen to be. I have been such a fan, that I have given it as a gift several times. The issue I wanted to alert is that my Mophie just killed by iPhone4 battery. I have been having increasing problems with the battery(of course just after the two year warranty and yes I reloaded the exchange mail) and when I just replaced the battery in the iPhone4, the repair guy yelled "holy..." as he opened the case (never a good thing). Seems that the iPhone battery was twice its normal width and the guy said it could have exploded. He thinks it was the Mophie - I only charge the phone through the Mophie - but he said that he only has seen this problem in Blackberry's before - so I wonder if its a micro-USB prob since that is the cable for both and perhaps that format is not ideal. Either way, don't exclusively charge your iPhone through the Mophie - great for extra juice but not for all the time charging. Of course, could have been my IPhone - but never had a battery issue for almost two years with the old Mophie

    7 of 11 people found this useful

  • 4.0 out of 5 stars

    Great Improvement over last version, but....

    • Written by from Houston

    I owned six Mophie Juice packs for my 3Gs and ended up with zero. They would get HOT (was afraid of being burned), wouldn't hold a charge, and were significantly bulkier. On a recent flight, another passenger had the V2 Juicepack Air for the 4s and she evangelized about it's positive improvements.

    So I decided to try again.

    The heat issue is no longer an issue.
    It charged up overnight (don't know how long, but it was empty when I unpackaged it).
    It "charges" with my old Mophie cables (I had numerous from the previous attempts) connected to my USB hub.

    I can only "sync" it when it's connected directly to my MPB USB port using the old or new cable. My 1000maH powered USB hub doesn't have the "umph" needed to charge it and sync it.

    Nothing as of yet, but give me a few days.....

    5 of 6 people found this useful

  • 4.0 out of 5 stars

    Great now that i wiggle it apart

    • Written by from Dawson Creek

    I bought my Mophie last Sept in San Fransisco, loved it from the start despite the added weight, however it was very hard getting it off my phone, and that i hated, until i just started wiggling it as i pulled the two pieces apart, love the case again.

    2 of 3 people found this useful

  • 4.0 out of 5 stars

    Great device, light weight, cannot sync through the case

    • Written by from Ottawa

    - It adds almost no weight to the iphone , but provides great backup battery
    - Reasonable protection case aswell
    - note: primarily I tend to put it on when traveling.

    - The connector into it (for charging the case) is NOT a SYNC cable .
    - That means
    1. you cannot sync with the case on
    2. when traveling you will need to take a sync cable if you want to charge your phone at the same time as the case (i.e. parallel charge both), or you want to sync
    AND you will need the right USB to charge the case.

    [note: you can charge the iphone through the case - the above comment #2 meant literally charging both in parallel to try and get both up quickly]

    3 of 5 people found this useful

  • 4.0 out of 5 stars

    Love it .... but

    • Written by from arlington

    I bought mophi on September 2011 I really love it. The best part is that it truly protects the phone. It's a very durable case. The only problem I have with it is that the plug may not last more than a few months. The plug became loose...though the case was still working just fine. I contacted mophie a few days ago I hope they give me a solution. Great product, but it has its flaws.

    11 of 11 people found this useful

  • 4.0 out of 5 stars

    Not Bad...

    • Written by from Woodmere

    The best part is that it truly protects the phone. It's a very durable case. The only qualm I have with it is that the plug may not last more than a few months. I've already had the case replaced because the plug became loose...though the case was still working just fine. I contacted mophie and they sent me a new case within two weeks. Great product, but it has its flaws.

    You should buy it anyway.

    7 of 9 people found this useful

  • 4.0 out of 5 stars

    So far so good...I guess.

    • Written by from EDMONTON

    For my first test I drained my iphone4 to 0% and began charging it with a "fully" charged juice pack (I charged the juice pack for about 4 hours after I took it out of the box and while it charged my phone I didnt perform any functions on my phone. I just kept the screen black but in standby). On the first attempt my phone charged to 68%. On my second attempt I charged the juice pack over night and repeated the same test. This time my phone charged to exactly 80%. Perhaps giving the juice pack a full overnight charge accounted for the difference. I have not tested the juice pack for my own daily use yet so I cant comment on its performance in that regard. Daily use will obviously vary from person to person and how they use their phone. Personally the 80% charge seems satisfactory to me.

    9 of 10 people found this useful

  • 4.0 out of 5 stars

    i love the reliability,the feel and the look

    • Written by from LA

    I bought mine a week ago and so far satisfied with its performance. No issues with my iphone 4s. Aside from the additional battey life and the protection it gives, my mophie juice pack air white is a total head turner. It also gives my iphone a sturdier feel when im holding it.

    I was just thinking about the 500 plus full charge cycles capacity indicated on the instruction manual. Does it mean after 500 plus cycles the charger wont work anymore? It's expensive for a disposable battery if ever.

    3 of 3 people found this useful

  • 4.0 out of 5 stars

    replacement cap

    • Written by from Glendale

    I love the battery and cover... except that over the 3 months that I have had it the cap has fallen off countless times usually when I am trying to take the phone out of my pocket. Once because of this I stepped on it...after that it still worked...but it fell off for the last time tonight and now I can't find it... unfortunately I was not in an area i expect to be in again and it was dark. I can't find a replacement part for the cap online on Morphie site and I asked a friend who works at the physical apple store i bought it at to see if they sold the replacement there and she said they didn't. Hoping someone will be able to help when Morphie is open on Monday.

    6 of 6 people found this useful

  • 4.0 out of 5 stars

    Great device

    • Written by from Westminster

    Its a great device and does everything it says. The only draw back is that the input for plugging it in to the power source has dislodged after less than a month. I haven't even dropped my phone yet, so I don't know why it would do that already.

    5 of 5 people found this useful