• 2.0 out of 5 stars

    Great idea, terrible execution

    • Written by from North Vancouver

    Mophie has to go back to the drawing board with their design. The charger connection is useless after a couple of weeks. I've gone through two of the cases already & won't be buying a third.

    37 of 39 people found this useful

  • 2.0 out of 5 stars

    Don't drop it!

    • Written by from Hilo

    I was totally impressed by the extended battery life in something so elegant. In the first week I dropped it! I have the white model so it may be more prone to sliding out of one's hand or off the car seat but it protected my 4s perfectly. Only one problem - now it won't charge. Other's have noted that if you push the micro usb in a certain way it might work. Apparently not if it lands on that corner.

    Mophie would not honor a warranty claim as it "is not a manufacturing defect". Well, don't by the juice pack if you are hoping that, while it may protect your phone, it is not durable enough to protect itself.

    28 of 31 people found this useful

  • 2.0 out of 5 stars

    One Dropped ended the love!

    • Written by from HENDERSON

    I used the Juice Pack (JP) as my travel "lifesaver" for the past 7 months. Up until this week it served every need as expected and more. I dropped my iPhone 4 for the first time on a trip this July 11'. The JP hit on the corner that the power cord gets inserted into, still leaving the phone in perfect condition...but the impact killed the the power port. Looking at the JP it still looks like it's in mint condition until you attempt to charge it and realize the port closed from impact and very careful attempts to pry it open failed. Though it no longer can be used as a charger, it certainly protects the phone.

    28 of 39 people found this useful

  • 2.0 out of 5 stars

    Would Be Good But . . .

    • Written by from Los Angeles

    Once it is charged, it is really a great invention. It is handy and one of those things . . . you can switch on WHEN IT'S CHARGED and basically completely re-up your battery. There have been a few situations where it just happened to save me.

    The key thing here is WHEN . . . When it's charged. I have had this thing for probably close to 2 years. And it has been charged maybe 4 times.

    This IS a great concept. But I would venture to say that 99.99% of people out there will get it and it will become an over sized heavy case. It uses one of those non standard cables . . . once that cable is gone . . . poof . . . your likely to throw it in a drawer as opposed to heading down to some warehouse electronic store and trying to flag down a stoned kid with a bad attitude to try and help you find it.

    If you have roommates or other people who use the phone charger . . . and have iPhones . . . they will pull that cable off the block and its just adios. It's not even like the small part of the USB that goes to a standard hard drive.

    They need to just make the thing take the iPhone adapter. Or make it a standard cable. Face it. Once you are on iPhones. You probably have a drawer full of 15 cables.

    The cable also falls out when you do try and charge it.

    16 of 18 people found this useful

  • 2.0 out of 5 stars

    Port issue

    • Written by from Kingshill

    I recently bought 5 of these cases for members in my family. For about a 2 weeks the cases were amazing now they won't charge at all. It's definitely a port issue but buying this product was definitely a waste of my money. It would be great if they could fix this port issue but idk if I'd be willing to buy this product again.

    17 of 20 people found this useful

  • 2.0 out of 5 stars


    • Written by from New york

    From the first day the charger connection seemed a weak point.
    After time the connection would literally fall out by itself.
    Now after all the frustration I am left with a spare that has no power whatsoever.

    14 of 15 people found this useful

  • 2.0 out of 5 stars

    Two Strikes: Mophie OUT!

    • Written by from Lexington

    This product was exactly what I needed but did not survive ordinary use for 6 months. Took it back since charging port would not hold on to USB jack. It was replaced by Sprint (where I bought it) but the same thing happened to the second one, only in shorter time. This is not a product that should be associated with Apple as quality is very poor. I will try some other brand next.

    14 of 15 people found this useful

  • 2.0 out of 5 stars

    Doesn't Sync with iTunes

    • Written by from The Pas

    Using new iPhone 4s 64gb and it doesn't sync with iTunes when plugged in through the case like it says it does. Battery life isn't bad but for 80$ and advertised to work with 4s I am expecting it to work

    20 of 27 people found this useful

  • 2.0 out of 5 stars

    Great idea but does not last...FAIL!

    • Written by from Granite Bay

    I love the idea of having an extra battery. I liked the look and feel of this product, but unfortunately Mophie needs to redesign it. First of all the camera does not work well at night in this case. The flash puts a glare on the photos and the photos come out blurry. I had to take my iPhone out of the case to use the camera with the flash. I had problems with the charging port. I had trouble keeping the connection and sometimes had to tape it to hold the connection. My Mophie started to give me problems 6 months into use and just two weeks over a year of having it, it stopped working all together. Its to expensive for all the problems!.

    14 of 17 people found this useful

  • 2.0 out of 5 stars

    The good, bad, and ugly of the Mor "fee" $$$!

    • Written by from Marina Del Rey

    Debated, debated, and furthermore debated. FINALLY, decided to pick up one of these bad boys and boy was I dissapointed. First I'll give the pro's, because unlike many, I like to keep a good balanced review. The "on Demand" battery portion is AWESOME. Being able to juice the phone when need be was the deal breaker for purchase. It powers the phone very fast and you can EASILY go a day without charging an iphone4 / S. Something I couldnt fathom before purchasing. Also, rubberized material does cover your phone.

    Ok, now to the bad ! For some reason my top kept unsnapping when I would pull the thing outta my pocket. Thus, I dropped my phone a few times or fumbled the thing upon catching it. Its still rather bulky given "slim" profile. I will say, please the good with the bad here because to get you have to give a little which will be form factor for more juice. Last, it takes a micro usb port which broke off only 5 days after I purchased. Not the business if I might say.

    19 of 27 people found this useful

  • 2.0 out of 5 stars

    Great idea-needs better results and needs more QC

    • Written by from Minnetrista

    Mophie generally makes great products- my juice pack for the 3g lasted longer than the phone itself. the model for iPhone 4 has some issues though

    i know some folks that have had zero issues but my wife and I both had problems

    I had to return mine after 4 months- it actually "broke" the accelerometer on my phone. I would lose the ability to go inot landscape model and only a hard reset of thephone restored the ability. had to return the mophie and exchange my phone under Apple Care.

    My wife- hers just could not hold a charge after about 7 months.

    Again- good product and company- just be very mindful of performance

    it also does affect signal strength.

    16 of 21 people found this useful

  • 2.0 out of 5 stars

    Faulty Power Jack

    • Written by from Frisco

    After using this 'juice pack' for only 4 weeks began having problems connecting the power to the battery. Even though the case has never been dropped and well taken care of, the input jack becomes lose and you have to wiggle the cable to get it to connect. Combine that with the constant pop-up window asking me if I trust this computer and you have a flawed very expensive product that has a known quality issue. In addition very difficult to use the phone when the power cord is plugged in because it extends out the side of the case instead of from the bottom. I wish I had read some of the reviews before buying this product. I relied on the fact that there was at least some quality control if it was being marketed through the AT&T store. I couldn't have been more wrong. Save yourself $89 and go with something other than this.

    12 of 14 people found this useful

  • 2.0 out of 5 stars

    Shoddy case

    • Written by from Toronto

    I received the Mophie from a friend as a gift last week. I was concerned that regardless of the protection it afforded my iPhone (more sturdy than my last case) it was bulkier, made it harder to reach the outer buttons, and I wasn't quite convinced it was the battery saviour it said it was. Literally 1 week later (today) whilst trying to plug in my mini usb the port broke and became loose!!! I didn't try to force it in the wrong way, nor did I wriggle, drop or pull anything; it just broke. Now I'm afraid to use this thing as even a plain case, figuring that the initial incentive of battery back-up is useless, but mainly because I figure the dock connector is just as flimsy as the mini usb connector!!! Shoddy, shoddy workmanship, people.

    11 of 12 people found this useful

  • 2.0 out of 5 stars

    Great function, poor quality construction

    • Written by from Augusta

    Ihave owned several Mophie Juice Packs and have had quality problems with everyone. The last worked great for about 8 months then wouldn't charge my phone. For this reason I don't recommend this product.

    11 of 12 people found this useful

  • 2.0 out of 5 stars

    Not worth it

    • Written by from new york

    It worked great for about a year - no issues. But it mysteriously stopped working 1 year (almost to the day!!) after purchase and for the amount of money I paid, it's not worth it. I will not be buying a new one.

    10 of 11 people found this useful

  • 2.0 out of 5 stars

    Micro-USB Charging port issues

    • Written by from Newcastle

    So I had an earlier version of the Mophie Juice Pac Air for my iPhone 4 that after a year started getting soft. This was to be expected so, I picket up a replacement battery from a local big box store. My first impression with there charging system is that they have went backwards with the fit on the micro-usb connector. The earlier version I had and an acceptable fit, nothing exceptional, but it worked OK. The latest battery I picked up has some serious cable retention problem.

    I initially thought I had a unit with a manufacturing defect so I sent it back to Mophie and they promptly sent me a replacement. The replacement battery exhibits the same issue. The problem, as I see it is the micro-usb connecter is too far recessed into the case to make a good contact with the plug. If you use the Mophie supplied cable you should be OK but any other third party/standard micro-usb cable isn't going to fit very well.

    So, be careful with what cable you use and be careful with the connector, tyour cables are going to fall out if you move it any (kind of a problem in a car).

    9 of 9 people found this useful

  • 2.0 out of 5 stars

    good then not so good

    • Written by from Reno

    I've actually bought two of these because i thought I did something to break it originally (also the guys at the store sold me the wronger car charger - that didn't help). It's not very sturdy and chips and cracks extremely easily. the ports have issues and I'm just extremely frustrated with the physical make of this product. It recharges quickly and makes the battery last longer..but only if you can keep the case together long enough to be worth it. I'm also convinced its screwed with my ability to charge my phone with a regular apple charging cord.

    10 of 11 people found this useful

  • 2.0 out of 5 stars


    • Written by from Toronto

    Bought this 1 year ago, always had trouble with power & ringer on/off switches, but after 1 year & 2 weeks cannot use these buttons at all. Very disappointing!!!!! Is there any way to get a replacement other than buying a new one? I will not purchase another one.

    10 of 12 people found this useful

  • 2.0 out of 5 stars

    not durable

    • Written by from Fayetteville

    It worked well in the first few months. It definitely adds battery life. The case protects the phone from drops but sacrifices itself in doing so. It literally comes apart at the seams after a small drop. I have extended its life about 6 weeks with superglue but now it has come totally apart. It lasted about 5 months. Wouldn't recommend.

    9 of 10 people found this useful

  • 2.0 out of 5 stars

    4 / 4s case has port problems

    • Written by from Hedgesville

    On the case for the 4 and 4s they moved the charging / sync port from the bottom to the side. That was a bad move because after just a few months it became loose and non functioning.

    I had one for my 3GS and it was great, the port was on the bottom.

    11 of 14 people found this useful