• 1.0 out of 5 stars

    Total waste of money

    • Written by from Bridgewater

    It seemed like a great plan at first. Hey, double the power time of my phone! The first issue I had is that it makes my phone bulky and heavy, which is understandable since is is a battery after all. However, drop it once and forget about it. Mophie claims that this is a protective cover and battery all in one (they need to change that declaration to battery pack only). Perhaps if I dropped my phone on the couch, it would be okay, but since I dropped it on the floor, it instantly turned into a piece of junk. The unfortunate thing is that the area were the charger port is has less than an eighth of an inch of cover on either side, so that was where it was quite susceptible and where it broke. Had the charger port not been in such a stupid place, it might not have broken like it did. Now that it was that damaged, the one year warranty was moot, so I was left to fix it the best that I could so that I could still use the phone. It worked fine for a couple of months and eventually it started getting extremely hot to use and the charger port wouldn't work to charge it. So, I pretty much spent 80 bucks to use this thing for a few months before it was basically inoperable. Never again!

  • 3.0 out of 5 stars

    Beards beware

    • Written by from NEW YORK

    This product works great. I no longer fear mid-day battery death. But a warning to unshaven men: your facial hair WILL get stuck in joint between case and phone. And it will hurt.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Not worth it

    • Written by from new york

    It worked great for about a year - no issues. But it mysteriously stopped working 1 year (almost to the day!!) after purchase and for the amount of money I paid, it's not worth it. I will not be buying a new one.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Mophie makes low quality, short life products

    • Written by from Whitefish

    This is the 2nd charger for my 5s, I returned the first when it stopped charging after 4 months, now I've had this for another 4 months and it's not charging. The surface of the cover gets easily scratched, I guess they make these to last 4 months, but for 80$ It's a rip-off.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Piece of Junk

    • Written by from Santa Rosa

    My first Mophie, for 3GS, was great. The one for my 4S is junk. The connector for the charging cable became loose and broke after about a year. I've considered purchasing a new one, thinking mine might have been a fluke. After reading these reviews I see it was not. Many people have the same problem. For such an expensive item it should last a lot longer. I won't buy anymore Mophie products.

    3 of 3 people found this useful

  • 5.0 out of 5 stars


    • Written by from Irvine

    Ok I got this case December 2012 and it still works today! I got a 5s and the top mophie case now but my dad uses the case and it still works! Battery life just got worse but this happens with every battery. Highly recommend!

  • 2.0 out of 5 stars


    • Written by from Toronto

    Bought this 1 year ago, always had trouble with power & ringer on/off switches, but after 1 year & 2 weeks cannot use these buttons at all. Very disappointing!!!!! Is there any way to get a replacement other than buying a new one? I will not purchase another one.

    3 of 5 people found this useful

  • 5.0 out of 5 stars

    Mophie Jack

    • Written by from Palmer

    Product is just simply great. Sleek design, easy to pocket phone, easy to re-charge, accurate tight fit on i5 phone. Has saved me countless times with my battery hungry Apple iphone. Recharge time on iphone is lightening fast to 100%. Have been using it daily for 18 months with zero problems. Mophie does add weight to iphone but minor shortcoming for the extra battery boost. Worth every penny I paid.

    2 of 2 people found this useful

  • 5.0 out of 5 stars


    • Written by from Toronto

    This case is simply the best thing. It and the speck pixelskin are the only cases I use. this case can get my phone from 0% to 90-100% it truly is amazing and I believe that it is the best battery case out there.

    3 of 4 people found this useful

  • 2.0 out of 5 stars

    Faulty Power Jack

    • Written by from Frisco

    After using this 'juice pack' for only 4 weeks began having problems connecting the power to the battery. Even though the case has never been dropped and well taken care of, the input jack becomes lose and you have to wiggle the cable to get it to connect. Combine that with the constant pop-up window asking me if I trust this computer and you have a flawed very expensive product that has a known quality issue. In addition very difficult to use the phone when the power cord is plugged in because it extends out the side of the case instead of from the bottom. I wish I had read some of the reviews before buying this product. I relied on the fact that there was at least some quality control if it was being marketed through the AT&T store. I couldn't have been more wrong. Save yourself $89 and go with something other than this.

    7 of 9 people found this useful

  • 5.0 out of 5 stars

    awesome case the best case ever

    • Written by from SAN DIEGO

    need to buy this it lasted 4 years

    2 of 6 people found this useful

  • 2.0 out of 5 stars

    It is a great product but will not last

    • Written by from Bradenton

    My second one in a year just quit working, now I've got a $100 phone case. Not buying another

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Terrible Product. Don't waste your money!

    • Written by from Winfield

    I could not use the product! I do not get good service at my house, therefore the service i do get is crucial, and the mophie case made my phone lose service. The product would work great if you got good service all of the time, but it made my phone lose a bar of service at all times. I did not have a problem charging the case or my phone with the product, but i only used it for two days!

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Great design but bad charging jack

    • Written by from Jersey City

    I love the way this thing looks. It's got a great clean design and works well when it works. But unbelievably it's got a problem with the USB charging jack. I sent my first one back thinking it was defective. They sent me a new one. Immediately the jack loosened up and it charges intermittently like the one before. I thought it was me until I read the reviews from other buyers here. It's outrageous that they haven't recalled all of them and redesigned it.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    really upset

    • Written by from Eatontown

    this is a great product if it didn't keep breaking down I'm on #2 in a year and a half for a $100.00 you would think it would be made better
    and they do act like it is your fault this thing stops charging. I'm good I won't purchase another one. :-(

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Mophie = Bad Product, Bad Warranty, & Bad Service

    • Written by from Wyckoff

    First you have to have a special connector on the red to use any headphones.. Try keeping tabs on a 3" piece of plastic. Then you have to have a specific adaptor to charge (Keep one in every location you charge). Top it off all the models (3) I have had broke and they give you the run around in customer service. It acts as a protector, but that's an expensive protector! Don't waste your $!

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Mophie juice pack = waste your money

    • Written by from Santa Fe

    save your money. do not buy battery juice packs. Mophie mini usb cable will not communicate with itunes, my 2014 bmw, old stereo in Dodge nothing. Requires that you open the case or split case to get to iPhone connector. Do this for 4 months and case physically breaks. fine if you are 100% wireless and do not need to connect your iphone to computer.

    8 of 8 people found this useful

  • 4.0 out of 5 stars


    • Written by from Sydney

    My Mophie case is red, it charges and works wonderful, and my phone goes to around 10 or 20% i'll turn on the case and within 2 hours or less my phone is back up to 80 or 90 %

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Lousy product design. Beware !!

    • Written by from Leuven

    The miniUSB cable does not fit at all in the jack, so it impossible to charge the unit. This is just lousy product design, and it is near-criminal to continue to sell this product.
    I returned this product to the store about 30 minutes after I bought it, and there they told me that almost all these Mophie Juice Packs are being returned to the store. To their credit, they returned my money without further ado. However, they continue to sell these faulty devices to other nonsuspecting customers, and that's a shame.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    Does not serve it's purpose for very long

    • Written by from Fort Wainwright

    This product is known to have a flaw in the charging jack and it is still being sold to consumers. My charging port broke after a little over a month and will require repair. I will be avoiding mophie and letting everyone know that they willingly sell defective devices. Please avoid this this holiday season.

    14 of 15 people found this useful