• 2.0 out of 5 stars

    Faulty Power Jack

    • Written by from Frisco

    After using this 'juice pack' for only 4 weeks began having problems connecting the power to the battery. Even though the case has never been dropped and well taken care of, the input jack becomes lose and you have to wiggle the cable to get it to connect. Combine that with the constant pop-up window asking me if I trust this computer and you have a flawed very expensive product that has a known quality issue. In addition very difficult to use the phone when the power cord is plugged in because it extends out the side of the case instead of from the bottom. I wish I had read some of the reviews before buying this product. I relied on the fact that there was at least some quality control if it was being marketed through the AT&T store. I couldn't have been more wrong. Save yourself $89 and go with something other than this.

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    awesome case the best case ever

    • Written by from SAN DIEGO

    need to buy this it lasted 4 years

    0 of 1 people found this useful

  • 2.0 out of 5 stars

    It is a great product but will not last

    • Written by from Bradenton

    My second one in a year just quit working, now I've got a $100 phone case. Not buying another

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Terrible Product. Don't waste your money!

    • Written by from Winfield

    I could not use the product! I do not get good service at my house, therefore the service i do get is crucial, and the mophie case made my phone lose service. The product would work great if you got good service all of the time, but it made my phone lose a bar of service at all times. I did not have a problem charging the case or my phone with the product, but i only used it for two days!

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Great design but bad charging jack

    • Written by from Jersey City

    I love the way this thing looks. It's got a great clean design and works well when it works. But unbelievably it's got a problem with the USB charging jack. I sent my first one back thinking it was defective. They sent me a new one. Immediately the jack loosened up and it charges intermittently like the one before. I thought it was me until I read the reviews from other buyers here. It's outrageous that they haven't recalled all of them and redesigned it.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    really upset

    • Written by from Eatontown

    this is a great product if it didn't keep breaking down I'm on #2 in a year and a half for a $100.00 you would think it would be made better
    and they do act like it is your fault this thing stops charging. I'm good I won't purchase another one. :-(

  • 1.0 out of 5 stars

    Mophie = Bad Product, Bad Warranty, & Bad Service

    • Written by from Wyckoff

    First you have to have a special connector on the red to use any headphones.. Try keeping tabs on a 3" piece of plastic. Then you have to have a specific adaptor to charge (Keep one in every location you charge). Top it off all the models (3) I have had broke and they give you the run around in customer service. It acts as a protector, but that's an expensive protector! Don't waste your $!

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Mophie juice pack = waste your money

    • Written by from Santa Fe

    save your money. do not buy battery juice packs. Mophie mini usb cable will not communicate with itunes, my 2014 bmw, old stereo in Dodge nothing. Requires that you open the case or split case to get to iPhone connector. Do this for 4 months and case physically breaks. fine if you are 100% wireless and do not need to connect your iphone to computer.

    4 of 4 people found this useful

  • 4.0 out of 5 stars


    • Written by from Sydney

    My Mophie case is red, it charges and works wonderful, and my phone goes to around 10 or 20% i'll turn on the case and within 2 hours or less my phone is back up to 80 or 90 %

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Lousy product design. Beware !!

    • Written by from Leuven

    The miniUSB cable does not fit at all in the jack, so it impossible to charge the unit. This is just lousy product design, and it is near-criminal to continue to sell this product.
    I returned this product to the store about 30 minutes after I bought it, and there they told me that almost all these Mophie Juice Packs are being returned to the store. To their credit, they returned my money without further ado. However, they continue to sell these faulty devices to other nonsuspecting customers, and that's a shame.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Does not serve it's purpose for very long

    • Written by from Fort Wainwright

    This product is known to have a flaw in the charging jack and it is still being sold to consumers. My charging port broke after a little over a month and will require repair. I will be avoiding mophie and letting everyone know that they willingly sell defective devices. Please avoid this this holiday season.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    horrible product

    • Written by from los angeles

    2nd time in use it got so hot after turning the switch to green to charge the phone, that I stopped the charge.....a day later fully charged again, got hot, and the max it would charge the phone was 30%.........why do apple sell this product, i.e. santa monica store...........wish I had researched this before the buy........the reason I did not was I though it would be OK if apple was selling it!

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    terrible product

    • Written by from Oak Ridge

    Jack problems, case worked for about three months, not interested in returning, not worth it------would not recommend at all save your money!!!!! Would not have even rated it one star but had to in order to submit.

    4 of 4 people found this useful

  • 2.0 out of 5 stars


    • Written by from Bremerton

    I have owned a few of these and everyone of them has a problem wiht the charding port. The cable fits fine for a while but then becomes loose and does not charge the case or my phone. One time it happened under warranty and the one they sent was worse than the one I returned!! I gave up at that point. Because they are having a sale at Mophie, I am buyinbg the cheapest one and giving it one more try. But be aware of this consistent flaw with the Mophie.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    morphie charger

    • Written by

    this product is not good. this is the 2nd one I will have to return. It don't charge. I will buy a different brand of charger

    6 of 9 people found this useful

  • 2.0 out of 5 stars

    mophie case

    • Written by from Warwick

    Dropped my iphone and the glass smashed to pieces - the charging system is good, battery back up is cool...But the case obviously provide little protection for the phone ... Just cost me $140.00 for a new glass on the iphone 5... stick with an Otter box .. the extra battery is really not worth what it provides, especially iof you somebody who drops your iphone....

    3 of 7 people found this useful

  • 1.0 out of 5 stars

    Mophie Packs are too expensive to fail so soon.

    • Written by from Camas

    I am sad to say that the Mophie Juice Packs are not products that last long beyond the warranty period of one year. When I first purchased my Mophie Pack in June 2012 I really thought I would get at least 24 to 36 Months. At 15 months it failed. After contacting them, they have no interest other than suggesting to buy a new one. I am finished with this company. The Mophie company has poor quality control and very poor customer service. The Mophie Juice Pack I purchased was carefully handled never abused in 15 months. Problem is, they aren't cheap and after 12 months you are on your own. I should not have mislead my family and friends the first year I owned it. Some of their Mophie Juice Packs have failed about the same time frame as mine. Apple, don't endorse this product. There are better alternatives out there. Mophie is doing a dis-service to IPhone owners.

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    waste of money

    • Written by from Fort lauderdale

    doesn't last more than a year as others already mentioned. This was an expensive product, what a waste!!

    8 of 11 people found this useful

  • 1.0 out of 5 stars

    works great, but does not work long

    • Written by from Carbondale

    This was a great product, but it lasted less than a year before the charging assembly became too loose to be used. The internal connection to the charging port also became loose and would loose and gain connection unless it was placed on a flat surface and left alone to recharge.

    A co-worker of mine has had the same issue. Don't expect the product to last more than a year.

    7 of 10 people found this useful

  • 5.0 out of 5 stars

    Mophie JuicePak no longer working but got 24 months out of it

    • Written by from Richardson

    My iphone 4S no longer charges directly from the Mophie JuicePak or when the Mophie is plugged into wall. 3 of the 4 Mophie charge lights remain lit. It is possible that the Mophie itself might still be charging when plugged into the wall ... time will tell if the charge lights diminish. I cannot complain too much, as the Mophie has worked flawlessly for 24 months, and has kept the iphone in impeccable condition. I have never drop tested (never dropped, that is) the iphone or the Mophie, and they have been one-and-the-same (connected) 99% of the 24 months. I might try to strip the Mophie as seemed to be suggested by some reviews ... Maybe the absence of charging is simply a result of now compromised cable connection after 24 months worth of inserting the cable.

    2 of 3 people found this useful