Reviews for Philips DC390 Dual Dock Clock Radio with Remote

I have had the dock for about 2.5 weeks and so far, it is working great. The dock I bought from the apple store did not have an Ipad 2 bumper (looks like it wasn older batch), but apple was able to put me in contact with someone at philips who sent one to me, which was great! On to the dock itself.

Pros:
Looks great
Sound is amazing
Docks an iphone and an ipad 2 (though making the connection is a little tricky, but I am getting better at it)
Time sync feature is nice
Remote control

Cons (why I gave it 4 instead of 5 stars):
Price (a little high)
The Ipad 2 dock connection (as I said earlier, a little tricky, but with practice it does get easier).

Overall, I am really happy with the dock and the ability to charge both my devices at once.

Purchased 2 of these for my husband and myself when we went to visit the Apple Store at the Apple campus in Cupertino this last summer.
Easy to use, excellent sound and wonderful feautures! I love the fact that i can charge my Iphone and Ipad at the sametime with ease and be able to keep the cases on them as well :) My husband loves the clear and crisp music from his Iphone/Ipad that comes out of the speaker. No complaints here!

One of the most frustrating products I can remember. I was excited to find this product because it's hard to find a clock radio/iPhone dock w FM radio -- and the presets and iPad dock seemed like huge bonuses. But the user experience was just plain awful.

- I could not figure out how to set the alarm -- and no, I'm not electronically challenged. Here's an example. I like to wake up to the radio, but when I toggled through the "source" options, it only offered waking up to dock 1 or dock 2. It does not toggle to Tuner, though the manual says it will.

- Next I tried to play music thru the dock and got no sound -- even though the phone was charging. The remote would play, pause, toggle thru menus...but no sound. Finally I jiggled the phone in the dock, and it started to play. Problem resolved, right? Wrong. Now that the unit was playing, the controls no longer worked. I could not pause or resume; I could not skip tracks; could not go back to the beginning or a track. Nothing. Not w the remote, not with the main unit.

- Radio tuning is the worst I've ever encountered. You can "search" for the next signal on the dial, but to tune by number. To go from 93.9 to 90.7, you have to click down each 1/10th. 93.9, 93.8, 93.7....32 clicks down to 90.7. You can not press and hold to scroll down. I won't even describe how flawed the process of settin presets is.

-iPad is hard to dock. Philips says it will work w the smart cover, and it does, but w the smart cover closed, you can't easily linr up the port w the connector. I tried it w the cover flipped back, but could not get it to dock that way at all. So to dock the iPad and then view it (a slide show would be nice, I thought) you have to dock it w the cover closed, then manipulate it past dock 1, and then weave it thru the ckear plastic support. It's doable - but you wouldn't bother very often.

This is a clock radio, for God's sake. You should even need to -look- at the manual, but I found myself going back to it again and again .... and the functions didn't even work once I figured them out.

I'm truly dumbfounded by how poorly this thing is designed: a winning combination of a defective unit and a ridiculously difficult UI. Too bad.

I liked it because of the speaker quality, but I never learned how to really set it up so I just used my iPhone alarm clock.

One night in the middle of the night it totally fried my iPhone and melted the entire bottom of the phone and melted the clock.

I am getting my money back!!!

Still don't have the clock set up right. Very confusing. Hard to get iPhone on to charge it also to position iPad is also difficult. After 3 days can't get date right also the clock runs slow. Sound ok.

I use this in the kitchen and charge our iPhone and iPad with it. It has really excellent sound and feels like a quality product. There are a few rough edges, regrettably. I don't care about the lack of AM radio at all. But the clock display bugs me. You can't read it from a high angle, e.g. if you have the unit at table height. The angle thing is annoying, hence the 4 not 5 stars. I really like this unit otherwise.

I bought this because I wanted speakers, and this seemed sturdier than the portable speakers. It looks and sounds great! And I love that it can charge both my iPhone and my iPad at the same time! It's solid and has a great clock in addition.

Pros:
* great sound for its size
* easy to set the time with iPhone
* flexible alarm times, weekends and weekdays
* two separate alarms
* MP3/Aux input if you don't want to use the charging cradle
* wake to a special "PHILLIPS" playlist on your iPhone

Cons:
* LED is too small to see more than 6 feet away
* Not enough contrast on the LED screen
* Using the iPad dock with my iPhone caused iPhone to reset

A nice idea, undermined by a poorly executed LED screen that's too small, with poor contrast making it too hard to read from across a room. With bigger LED number size, this would be a 4-5 star product.

I bought this for a bedside alarm clock that can serve as a radio/music player.

Pros:
Looks great!
Great sound for its size (just don't push it too loud)
Lots of options for setting alarms (example: alarm loudness)
You can dim the front panel
Searches and sets preset radio stations

Cons:
Poor design had me grabbing for the manual to set the alarm
It needs a iPad/Phone app for setting the alarm or alarm options (It would be allot easier)
When using any of the music options on the unit it resets the LCD brightness
FM radio only (no AM signal tuner, not a big deal)
LCD is hard to see at angles and lacks contrast

Just not a well thought out product, example: buttons for setting system time (labeled time) are not the same for setting the alarm time? Wha? Looks great but usability is lacking. It's sad because it could be a knock out hit but feels like the company rushed the product to market too quickly. It is desperately needing a app that can interact with the radio.

I give this four stars but really it should be three and a half stars. I wish there were more options for radio/alarm/ipad clocks but since I have not found any better than this, it'll get a begrudged four stars.