Reviews for Promise Pegasus 12TB (6x2TB) R6 RAID System

I am a pro photographer with incredible storage needs, and so far over the past four months, this has met all of those needs. I use the Pegasus R6 12TB as an onsite redundancy system with a 1.8 GHz MacBook Air i7, and this configuration has dramatically improved my workflow. I actually work off of the Pegasus more than I ever anticipated with Aperture libraries up to 2TB - no issues. Initial configuration took under eight hours. Set up with an industry standard of RAID 5, so if this enclosure goes down, I'm not sunk, as with other proprietary solutions. I plan on ordering a second Promise RAID next year, and will daisy chain the two via Thunderbolt. Quiet, blazing fast, reliable.

After paying what I consider a premium price for a RAID 5 server solution, (R6 12TB Pegasus), I never expected a drive to go bad in less than 2 days after plugging it in... initialization took 8 hours roughly, and then I started transferring all my data to the server, luckily I did it in chucks instead of all at once, because 48 hours after plugging the box in I had a drive go bad in slot 5. I am now awaiting Promise to fulfill the RMA for the replacement drive. I think the overall system is great, but to pay this amount and have a Bad drive basically out of the box is disturbing... I asked PROMISE if I could just run to Best Buy and get a replacement drive so I can get back up and going, and the answer was NO, the drives have to be Apple Certified... Well, that is very inconvenient, understandable, but none the less, that means I have to wait 5-7 days to replace a drive, and if another drive goes bad during that time, I loose the entire server...

We will see if the replacement drive works, if not, then I will be returning this for a FULL REFUND... As an Apple Business partner, I can't blame Apple because its not their product, but there is little excuse for so many Bad drives...

Only 2 Stars right now... if it works better later I will give it more, if not, then I will return it and give it 1 star.

I've been working with this unit for 3 months, and I have nothing but positive things to say about the unit and the company. I'm a pro photographer and need reliable storage, and I've elected to use the R6 for all of my image databases. Transfer rates are very fast, and simply do not compare to other technologies (USB, FireWire, etc). Offloading images from camera goes so fast that I sometimes wonder if the images were actually transferred - the progress bar zips by! Bottom line, this unit has made a huge improvement in my work flow and should pay for itself within 12 months. Also, I called Promise about the best RAID configuration to use for my business and the tech was more than helpful and efficient. I will be purchasing another for backup.

It came with 1 defective HDD. I asked support from Promise. No answer.
And, anyway, it's so noisy. I've just moved from MacPro to iMac to get some silence. For this price, I expected more than this.

I read the reviews on the Apple site about buying this. One user had a bad drive. Well that's how mine came too. Must be how they ship them Drive is a great idea but it just does not work. Bought this to run FCP X so I had a fast drive FCP doesn't see it, won't store on it. If you try to run FCP off it, it won't allocate any memory. Just a disaster Hoping Tekserve takes it back. Maybe 2.0!

Absolutely superb storage solution. Mine is running on a 2011 iMac 27", it's exceptionally fast throughput, easy setup, diagnostic tools are robust and easy to use. I highly recommend a quick tour through the instructions before beginning a copy or removing a disk -- it requires roughly 8 hours for optimizing the pre-configured RAID 5 setup, and removing a disk will stop the process. I also recommend that if you order the R6 online, get the Thunderbolt cable from your local Apple retailer (the shipping for the cable takes longer than for the R6 itself, mine was shipped out of Hong Kong). Otherwise, standard shipping had it to me in a week and data copying from multiple sources is very quick, stable and easy. Well worth the investment!

I've put it through the testing grounds and I could not be happier with my purchase.
Initially, my Pegasus 12TB shipped with a bad drive in the 6th bay, but Promise support was able to replace it within just a few days of contacting them. However, during that time I was able to use the remaining 8TB (due to my Raid 5 configuration) with smooth operation. Thunderbolt meets and exceeds the hype surrounding it. I'm a professional editor with particular needs and the Pegasus meets all of them, cutting film has never been easier or more accessible on my own system. Gone are the days of pricey rentals of fiber connected rooms at post houses. This technology changes everything for everyone with digital media and storage needs.