Customer Reviews and Ratings

2.5 out of 5 stars

Based on 130 reviews

  • 4.0 out of 5 stars

    What I thought I was getting

    • Written by from Denver

    3 of 3 people found this useful

    It's a pretty sturdy but pretty thin case. As months passed, it started to crack in its weakest areas -- around the camera and the volume buttons. But it has helped my phone survive a few hard drops and it is not bulky. I was hoping for a good balance, and expected that it wouldn't last forever since it's thin.

    Was this useful? What I thought I was getting

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  • 1.0 out of 5 stars

    This case is a RIPOFF piece of JUNK!

    • Written by from Norman

    3 of 5 people found this useful

    Bought this case and have used it for 5 months. I am a light phone user, keep it in my pocket or on my desk most of the time. The upper left corner began a small hairline crack. I have never dropped the phone. Now the crack is extending across the narrow piece of plastic and will be falling off any day now. I plan on taking it back the the Apple Store and throwing a big hissy fit for a a replacement. I don't feel like fighting with the manufacturer and I don't' intend to buy an "interim" case waiting on a month long response from the manufacturer. Wish me luck!

    Was this useful? This case is a RIPOFF piece of JUNK!

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  • 1.0 out of 5 stars

    Not Worth Your Money

    • Written by from Jersey City

    4 of 6 people found this useful

    The whole point of a protective case is to PROTECT THE ITEM INSIDE OF IT not break after 1 month. Considering the flimsiness of this case, I am sure the materials probably cost about .25 cents so InCase is making a great profit.
    after approx 1 month case broke in one corner and the back started peeling. Now the other side has cracked.

    I am sick of this junk made in china.
    seriously when I buy a new case (and it will not be InCase brand) this piece of junk I have now is getting shipped to InCase with a lovely letter. Let them worry about recycling it.

  • 2.0 out of 5 stars

    Only lasts for approximately 2-3 weeks

    • Written by from Arlington

    2 of 3 people found this useful

    I have now owned two of these cases and while they look great and are very sleek, the two top corners consistently break without even dropping the phone. Once the corner breaks the entire case seems weaker so I would suggest looking for something else, particularly given the price.

    Was this useful? Only lasts for approximately 2-3 weeks

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  • 2.0 out of 5 stars

    breaks !

    • Written by from Maasmechelen

    4 of 6 people found this useful

    I dropt my iPhone from less than 1,5 feet and the the upper left and right corners are broken. I think that shouldn't happen, especially from incase.

    other than that, the case feels nice, and protected my iPhone from scratches.

  • 1.0 out of 5 stars

    Sleek, but fragile

    • Written by from Beaverton

    4 of 5 people found this useful

    I bought this case a couple months ago and loved the look and feel of it - very sleek. Unfortunately, I don't think it's as durable as the phone itself. My case developed a large crack while in my pocket last month. I still haven't received the promised replacement and am not sure I need it. But I'm still out $35.

  • 2.0 out of 5 stars

    Sleek Design, Poor Quality.

    • Written by from Kansas City

    6 of 7 people found this useful

    I got this case about 4 months ago and it started developing stress cracks on all for corners. I've never dropped my phone, so I was a bit surprised. I love its sleek design, but for some reason it doesn't hold up to regular use very well.

    While I was waiting for my replacement, I purchased the Apple bumper and I really loved it. It complements the iPhone's sleek design without adding much bulkiness.

    So, if your like me and you take care of your phone pretty well, get the Apple bumper and a screen protector. It will protect your phone while keeping its minimal design.

    Was this useful? Sleek Design, Poor Quality.

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  • 5.0 out of 5 stars

    Great looks, average protection

    • Written by from Suprise

    3 of 4 people found this useful

    This is a great looking slim case, with a very nice "soft touch" feel. It fits perfectly and provides decent scratch protection for the back and sides and limited protection for the front (by virtue of a lip that extends a bit higher than the face of the phone). All ports are accessible (even for normal sized headphone jacks).

    Be aware though, drop protection is very limited. I'm not downgrading my rating, because this is a slim case and not intended to provide much protection from shock. This is true of nearly all of these kind of cases. That's just beyond what they are intended for.

    I have a couple of friends who have dropped their iPhone in this case and everything has been fine (or the case sustained damage but the iPhone was fine). Myself and a couple other people I know haven't been so lucky. I'll be replacing my 4S today, and picking up a more robust case.

    Was this useful? Great looks, average protection

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  • 2.0 out of 5 stars

    Sleek, but cracks easily

    • Written by from San Marcos

    5 of 6 people found this useful

    I've had my phone for about 2 months now and this was my first case. I haven't dropped it and I've taken great care of it, but I've gotten 2 cracks already. One on the top left corner and another right above the camera.
    I do like that it's sleek and sharp looking, but it's not worth it IMO.

  • 1.0 out of 5 stars

    not very durable

    • Written by from VADNAIS HEIGHTS

    4 of 5 people found this useful

    I bought this product thinking that it was a quality case for my new iPhone 4s. After 4 months it has cracked in two places and a chunk of it has fallen off. When I pay over 30 bucks for two pieces of plastic, I expect more durability than that.

  • 1.0 out of 5 stars

    BAD QUALITY!!

    • Written by from miami

    4 of 5 people found this useful

    After 2 month of use, it cracked in both top upper corners!!!! And I didn't dropped the phone once!!!

  • 1.0 out of 5 stars

    Cracked after 3 weeks without dropping

    • Written by from Phoenix

    6 of 7 people found this useful

    I was excited about the case because of how sleek it looks etc. But, it cracked after a couple weeks. I never even dropped it or anything. Plastic is cheap and worthless... I even tried to go through the incase website and get a replacement. Filled out all the necessary forms and never got a response. Waste of $40.

    Was this useful? Cracked after 3 weeks without dropping

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  • 2.0 out of 5 stars

    Case already cracked and didn't even drop it

    • Written by from San Francisco

    3 of 5 people found this useful

    The plastic feels really nice, and it's very slim, but at the top of the phone, it's cracked in both corners. I haven't even dropped it once. A good buddy just got hers and has the exact same problem. My guess is weak plastic. Wish I could get a refund or improved version, but past the 30 day deadline. Bummer.

    Was this useful? Case already cracked and didn't even drop it

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  • 1.0 out of 5 stars

    Cracked in 2 months

    • Written by from Sayville

    3 of 4 people found this useful

    Like the poor reviews before me, I got this case in November at the Apple store and it's already cracking in two places. For $30+ I would expect something to at least last a year. I take very good care of the phone and haven't dropped it at all. yet, this is what happens in 2 months??

  • 3.0 out of 5 stars

    Looks great, but not durable

    • Written by from West Hartford

    4 of 4 people found this useful

    This is my favorite case, as far as looks. It's very slim and hardly changes the size of the phone, and the material feels great. However, I have bought two and am done with it. One cracked when I dropped the phone on a carpet and the other when I lightly bumped it against the edge of a bar. I am very gentle with my phone and these minor bumps broke the cases. This case does not provide appropriate protection for even the gentlest users, let alone the everyday person who tosses their phone in a bag or drops it frequently.

    Was this useful? Looks great, but not durable

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  • 1.0 out of 5 stars

    Aweful!!!!!!!!!

    • Written by from Newburyport

    6 of 6 people found this useful

    Case broke in the right hand corner in less than a month! Did not even drop it. Looks cool but not worth the price. And, Apple will not give store credit if it breaks.

    Seriously, read the other reviews about how easily it breaks. No joke, avoid!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • 3.0 out of 5 stars

    I don't really know if I like it...

    • Written by from Seffner

    7 of 7 people found this useful

    This case looks great and after months of use there was no sign of wear and tear, but I had my doubts as the the quality of protection it would offer.

    Well one day i was rushing out of my car in the rain and my iPhone 4S flew out of my pocket and slammed onto my cement drive way (i could have hit myself for that! :(

    My iPhone was completely unharmed, not scratch, no crack, not dent, nothing yay!
    However, the case completely cracked at the top left to where it will soon snap off and leave my top left corner exposed.

    I can't decide wether to buy another one. One one hand it looks awesome and truly did protect my iPhone from a hard hit, but should I buy a case that will broke after one use...im not sure...

    Was this useful? I don't really know if I like it...

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  • 2.0 out of 5 stars

    Broke After 6 Months

    • Written by from Nacogdoches

    3 of 5 people found this useful

    It's a very sleek and cool case, but it broke above the volume buttons. Incase is replacing it, but it's a hassle.

  • 1.0 out of 5 stars

    Nice at first, breaks with minimal usage, terrible support/warranty

    • Written by from Cupertino

    4 of 5 people found this useful

    I loved this case at the beginning. Lightweight, thin, it was everything an iPhone user could've dreamed of. After a month it began to snap off my phone whenever I pulled it out of my pocket. Contacted their support, and no response. Then it cracked at the top near the camera, and began to fray around the edges. Horrible quality.

    Contacted their support again, no response. Finally contacted them on Twitter and they said they would ship a replacement. That was 3 weeks ago, and nothing has come in the mail. I've stuck with Incase for 8 years now and they've had impeccable quality, but this is ridiculous. Goodbye Incase, and good riddance.

    Was this useful? Nice at first, breaks with minimal usage, terrible support/warranty

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  • 1.0 out of 5 stars

    Terribly fragile

    • Written by from Glen Ellyn

    4 of 4 people found this useful

    I just replaced my second Snap Case yesterday. The first one I had was the perforated version, cracked up top near the "shouders" of the phone. I attributed this breakage to the perforations until the same thing happened to the second one I purchased which did not have the perforations. Returned to the store and they replaced the second broken one with an Incase Hybrid case free of charge.