• 3.0 out of 5 stars

    Updated Review

    • Written by from Olds mar

    I cannot do an "update " or further review from same account but I wrote the " Useless and Being Returned " review below on Dec 23. I feel obliged to update review, as I have now been able to get the Zeppelin working. The set up as per the instructions did not work ( nor the alternatives from the B & W website ) and I had given up when I wrote the review , but finally I was able, almost by accident, to get a " work around " using "the Network and Sharing Center" function in Windows 7 without the Zeppelin set up page ( via provided IP address) ever appearing. No matter how many times I tried, the IP address was not recognised by any PC or Mac I used. Also, it will still not work with my iPod classic ( 4th generation) docked, as the iPod will not recognise the Zeppelin. They need to do something about this because as advertised it is meant to work with an iPod classic . However, with an iPod Touch 4thGen, connecting through AirPlay and also streaming direct, from iTunes on my PC , again via AirPlay, it is a great device. The wireless operation is fantastic, assuming you can get it working. As for sound quality, I also own a Bose SoundDock in the UK and the Zeppelin is at least as good as the Bose ( although I have not tried the new SoundDock 10 wireless via Bluetooth for true comparison of Bluetooth wireless v AirPlay wireless). I would say the sound quality is therefore good but I would not go beyond that because it is expensive for what it is, sound wise, and as others have said there is some distortion at high volume I see that some have disliked the shape and look. I actually like it and it looks particularly good in any room, with furniture tailored to a modern, minimalist look.

    9 of 13 people found this useful

  • 5.0 out of 5 stars


    • Written by from Olympia

    Air play is really easy to set up, in 2 minutes I was streaming, sound is awesome.

    11 of 17 people found this useful

  • 1.0 out of 5 stars

    Wireless and firmware issues with Zeppelin Air

    • Written by from VALLEY COTTAGE

    From the get-go, unable to connect wirelessly to my router using any of the three methods provided in the online manual (but not the one it came packaged with), or to install the firmware update (getting "no device present" in Windows 7 32-bit). The progress before failure using each connection method varies by attempt. Googled it to find that these are problems experienced by other users too, given which you'd expect the website and the instruction manual to have something a tad more enlightening to say than "check your password" or "reconnect power and try again". E-mailed B&W's support, who mailed back promising a 3-day response. Not promising.

    25 of 45 people found this useful

  • 5.0 out of 5 stars

    Been listening to music for 20 Years, Never heard anything this good!

    • Written by from PORTLAND

    Aside from playing music from every device I have (Ipod, Ipad, Apple TV, TV), this streams CD quality (lossless) from my macbook that sounds incredible! I have all the latest gadgets, but this is the most satisfying purchase by far.

    7 of 9 people found this useful

  • 4.0 out of 5 stars

    Love My Zeppelin

    • Written by from Somerville

    That is once I got it working on my wireless network. Frustrating experience that took hours of troubleshooting and luck. I started with the wired install approach using the included network cable. No luck after multiple tries and using a paper clip to rest the machine according to the instructions. I could not get the firmware to update either. The firmware update software would not find the Zeppelin despite being connected via USB as instructed. Then after multiple attempts I pointed the driver install location to the Bowers and Wilkins folder on my Windows 7 PC. That worked and I was able to update the firmware. What finally worked for me was doing the wireless setup using my iPad. The Zeppelin will act as a wireless spot that you can connect to with you iPhone or iPad. Use the browser to get to the Zeppelin setup page. Worked on one try. I also found that after earler failed installs that redoing the firmware update reset the Zep betterr than the paper clip button in the back.

    5 of 5 people found this useful

  • 5.0 out of 5 stars


    • Written by from CHAMPAIGN

    I was looking for this product everywhere from diamond stores to B&W website, and i could not find this anywhere, and i was told that the shipment will be delayed due to some issues with production. Finally I got my hand on this from the APPLE store which said 3-5 weeks for delivery, but the delivery was lightning fast, in 2 days approx. I was so thrilled after reading so many reviews and waiting nearly 3 months for this release, and it is worth the wait, every moment of it. Unpacking was fun and setup of lightning fast, being a computer geek myself, i hardly had any issues. I downloaded the updated firmware and then i was good to go.

    Once i Plug Air in, and set it up on your wireless network, you’ll see “Zeppelin_Air” appear in iTunes as an AirPlay speaker, accessible by simply clicking or tapping on its name. I am using this system for my bedroom as I already have Bose V20 System for my living room, which also sound great. You cannot compare the 5.1 with 2.1 systems, but zepplin lives up to the much hype created by this system. Accessing Zepplin from my living room over the n/w is no problem for me, but you may notice slight drop in audio quality while playing using airplay, obviously due to o/p quality using airplay. overtime quality may increase as future research/updates from apple.

    Also the New amplifiers move this Zeppelin from sharing three amplification units to instead offering one for each driver, adding two extra 25W drivers for the tweeters and 50W midrange and bass amps. makes this simply amazing. It uses better speaker drivers, cleaner amplifiers, and arguably superior tuning. Zeppelin Air arguable is museum-quality design, and it can produce some really beautiful music—always smooth, generally quite detailed, and powerful. It is not comparable to bose sound docks, where the sound detail is not detailed. All in all this is a superb buy.

    7 of 9 people found this useful

  • 5.0 out of 5 stars

    Easy setup if you know how....... for me the best Product 2011!

    • Written by from Schaumburg

    I picked it up at the Apple store yesterday they have limited units on stock!
    Install was easy - thanks to "JS" for the advice to first update the FW it was realy helpfull without any problems. Sound and Bass is better than the most Hometheatres specialy in this price range.
    I´m so happy that i spent this amount of money for the Zeppelin Air. After you have it running at home you feel its worth every penny!

    5 of 5 people found this useful

  • 5.0 out of 5 stars

    Listen and you'll see!

    • Written by from Toronto

    These speakers are simply brilliant! After rediscovering music with the P5s, I decided to splurge and buy the Zeppelin Air and I couldn't say enough good things about them. The sound is so detailed that I often find myself standing right by them listening to music.

    They can definitely fill up a large living room without distorsion to the music itself.

    Don't look at the price, please yourself, these are AMAZING!

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Amazing sound and a huge hassle

    • Written by from Colorado Springs

    I want to love this thing so much. It sounds and looks amazing. But I've wasted hours on setup. Airplay didn't work at all out of the box. I've flashed and re-flashed the firmware and had to configure the wifi multiple times. B & W tries to make it easy, but it's not. I don't understand why the iOS app has to run over wifi instead of using the dock connector for configuration. Anyway, if you're ok with the wasted time, go for it.

    11 of 18 people found this useful

  • 5.0 out of 5 stars


    • Written by from Wichita

    This speaker system is worth it's cost just in it's flexibility alone. With four different ways to play something on it (dock, AirPlay, USB, and Aux), it is extremely user-friendly in any environment. Then to put on top of that, it has a sound quality that many bookshelf systems can't attain to give you, this unit from B&W is a must have for anyone.

    4 of 4 people found this useful

  • 5.0 out of 5 stars

    good quality sound and stylish looks

    • Written by from Sugar Land

    Set up airplay is a bit of work since you have to wired. When you ducking your device the sound is extremely good but when you use with airplay, make sure you are in the same network for all your devices. Also sound will be interrupted if your network is just a little busy. Other than that, sound can easily full fill my whole big living room. I just love it.

    5 of 6 people found this useful

  • 1.0 out of 5 stars


    • Written by from New Orleans

    Long story short, sound great, but Airplay is so broken that if the unit goes to sleep you'll have to reset the device and reinstall all the airplay setting.

    This happens every stinking day, and the manufacturer is so dishonest they refuse to even acknowledge the problem.

    I want my money back

    27 of 50 people found this useful

  • 5.0 out of 5 stars


    • Written by from Palm Beach Gardens

    Great sound, AirPlay, and a beautiful form factor... what more could you ask for?

    6 of 8 people found this useful

  • 5.0 out of 5 stars

    Best Dock Available

    • Written by from London

    The sound just fills the room and you. Setup with was fairly straight forward. There is also a video on the B&W website that walks you through the process. I've only listened tp MP3 files from my iphone so far but can't wait to try out using the ALAC format which is supposed to really open up the sound.

    I listened to this as well as the Bose sound dock and this is far superior!

    5 of 6 people found this useful

  • 5.0 out of 5 stars

    Phenomenal sound quality!

    • Written by from Liverpool

    I noticed that people are having problems with AirPlay. Guys, please, invest in a high quality router and modem and forget about all the woes of disconnections before blaming Bowers & Wilkins. For me, Netgear wireless devices is the solution.

    5 of 6 people found this useful

  • 5.0 out of 5 stars

    Best Docking Air-Play Device that I have seen!

    • Written by from Carmel

    Just a little glitch when setting up to my network. Just make sure that you connect directly to your PC/Mac and not your router/hub. Also dont use Explorer 9. Once I got past these issues, it connected right away!

    5 of 6 people found this useful

  • 3.0 out of 5 stars

    Not Worth The Cost

    • Written by from Thousand Oaks

    Not impressed with the space age design.
    If you play this at at a low setting, the sound is very good.
    To play this a little louder in order to fill a large room, there is way too much static and distortion.
    Airplay cuts in and out.
    The Bose SoundDock 10 will fill a room, no static noise. I prefer the Bose sound. Audiophiles are way too consumed with knocking Bose, but I am here to tell you that this B&W is very expensive and just doesn't compare to the Bose sound dock.
    Now, if you want a big speaker surround system for playing music from a quality A/V speaker rather than music from an iPod compressed music source - look at B&W and other high end brands. For iPod docking - Bose has the best sound if you are planning to spend $500+

    17 of 30 people found this useful

  • 5.0 out of 5 stars

    Amazing... Easy to setup and use.

    • Written by from Greensburg

    I have been using the Zeppelin Air for about five months and love it. I use AirPlay from my iMac, PowerBook, iPhone 4, and iPad. I am thinking about buying additional Zeppelin Air's for other rooms. No problems at all with setup... Took about five minutes and I'm no genius. I have unplugged and moved it to a different room without having to reprogram as some others have stated. I would give it a higher rating if I could.

    6 of 8 people found this useful

  • 1.0 out of 5 stars

    Completely Frustrated and Dissapointed

    • Written by from Surrey

    This unit did not work out of the box after setting up the air play on a wirelessG router with 128bit encryption. Furthermore hooking up an iphone4s to unit plays for a couple of minutes and then turns off. The red light flashes, unit has to be unplugged and powered up again.

    This is no better than an expensive and ugly recharger. The sound, when it can be heard is awesome for mp3 player. All details are clear and balanced bass is deep. I put in a support request to B&W and hope to get some help because the web site support does not say enough. Furthermore the video is so lame. I'm from a computer engineering background and should be able to get through all the manuals to setup unit easily but this unit just doesn't work well. It is a dissapointment.

    14 of 24 people found this useful

  • 4.0 out of 5 stars

    Great product, with some caveats

    • Written by from MISSION VIEJO

    I've been working with the Zeppelin Air for a client during the last week, and the Zeppelin has great sound, but I've encountered a few usage issues.

    First, if you unplug it from the wall, there is no internal battery backup for the settings, so if you move it to another room, be prepared to use an Ethernet cable again to set up the wireless network and password.

    Also, whenever I've undocked an iPad 2 from it, I've had to press the power button again briefly for it to be recognized by AirPlay again. If I don't, iTunes doesn't see it as a speaker. I assume this would apply to all iOS devices, but I've only tested it with an iPad 2.

    7 of 10 people found this useful