• 1.0 out of 5 stars

    Wasted 4 hours of my life

    • Written by from Arlington

    I love B&W speakers. I have the free standing 804's and sold a pair of larger 803's a few years ago. The Zeppelin Air sounds awesome in the Apple store and in a high end audio store that also sells McIntosh amps. Unfortunately in real life this air play unit is a pain to set up and not worth it. It's going back to the Apple store tomorrow.

    3 of 9 people found this useful

  • 5.0 out of 5 stars


    • Written by from Leck

    I have just invested the money and WOW!!! it blew my head off, how such an amazing sound can come out of such a small casing is mind baffleing

    The WIFI worked well for me and easy....do not understand all the negative chat about it.
    but there is a sound quility improvment when docked direct to the zeppelin.

    Smashing product and worth all five stars no probs!

    Enjoy it

    8 of 11 people found this useful

  • 3.0 out of 5 stars

    so much bass

    • Written by from Charleston

    all in all, the sound quality is good; but good sound quality does not necessarily mean boosting the bass. that thumping in your ears, when you turn the sound a bit higher could have been engineered better. the surround quality of it takes you into the atmosphere of whatever you are watching. nice shape and cool design.

    4 of 9 people found this useful

  • 5.0 out of 5 stars

    Super Desgin N Super Sound

    • Written by from Kolkata

    Once you listen to the Zeppelin Air, the other systems in your house sound a little hollow. Excellent sound, Only problem is occasionally the air play set up has to be configured again. Totally Recommended.

    5 of 7 people found this useful

  • 3.0 out of 5 stars

    Great speaker, shame it doesn't work seamlessly with AirPlay

    • Written by from WANTAGE

    There is no question the Zepplin is a great speaker, when it works. The problem is that inspire of the all the blurb from B&W and from Apple, this device does not always work with AirPlay. Anyone thinking of buying this product for wireless streaming just google "problems with zepplin and AirPlay" and see the results. It is a surprise to me that either of these two organisations havnt sorted this out by now.

    4 of 6 people found this useful

  • 4.0 out of 5 stars

    Great Product

    • Written by from Waltham

    One of the best speakers I have ever had. In addition to all of its positive feedbacks, I wanted to add that it has some minor issues such as WI-FI. It is pretty hard to set your device up in order to use it wirelessly.

    7 of 8 people found this useful

  • 5.0 out of 5 stars

    Incredeble Sound i ever heard

    • Written by

    The Zeppelin Air sounds terrific, with a muscular, cohesive sound that works hard to make the most of compressed music tracks. And the thing i most like is there is a option to connect pc or mac via wi-fi. :)

    12 of 13 people found this useful

  • 4.0 out of 5 stars

    Form and function but not without flaws

    • Written by from Centurion

    Firstly, this thing is built like a tank and weighs a lot more than its size would suggest.
    It sounds as good as it looks and if you had to do a blindfold test you'd never believe that such a big sound could come from such a relatively small package. Sound stage is not great which is understandable with the speakers so close together but I don't think it was intended to replace your living room hifi. It's meant to fill a small room with big sound and it does that brilliantly.

    It's not all good news though, updating the firmware and setting up Airplay is a real pain. There is an app from B&W in the AppStore but simply connecting to the unit's wifi hotspot and going to its IP seems to be much easier. That being said, make sure your wifi router's security settings are set up properly else the Zeppelin will not be able to connect, even if it accepts your WiFi password.

    Also, the unit doesn't control it's own volume, even though it's got vol up/down buttons, what happens is that it controls your iPhone/iPod/Mac/etc's volume. This means that when you dock your phone the first time it could start playing music at full blast!! I found this out the hard way and I feel it's a serious design flaw that should be looked at and fixed ASAP. You could seriously injure your ears.

    Other than those 2 issues which cost it a star, it's a superb device and I'd highly recommend it, just remember you've been warned - don't blow your ears...

    17 of 18 people found this useful

  • 5.0 out of 5 stars

    Best speaker ever

    • Written by from Cambridge

    We have the big Harman Kardon in the lounge, Yamaha upstairs and the Bose sound dock in the kitchen. The Zeppelin is noticeable the best sound and connection. Everybody in the family says so. The WIFI air play is a touch cumbersome to instal. But doable. The process has a strong PC touch to it. Once it works it is stronger and better than the Airport Express that I connected to both the Harman and the Yamaha. I use the Airport extreme 2.4 and 5 GHz as the main network maker and the two Expresses as "slaves". The new lightning connector does not bother me. There are ample convertors to charge the phone should need be.

    6 of 11 people found this useful

  • 3.0 out of 5 stars

    Speaker quality awesome but airplay setup a headache

    • Written by from Tel Aviv Yaffo

    It took me more than two hours to finally succeed to turn the device light into purple so that I could setup the airplay feature. The sound is truly extraordinary but I just hope not to have to reset the wireless connection all over again...

    10 of 14 people found this useful

  • 2.0 out of 5 stars

    Airplay just does not work

    • Written by from Duluth

    Frequent interruptions of music played over airplay is a massive letdown. Firmware updates and emails to customer support are just a waste of time. I would not buy it again.

    14 of 22 people found this useful

  • 2.0 out of 5 stars

    Need to be wired to work

    • Written by from key west

    Bought myself these speakers a year ago. The sound is great the shape is large and cumbersome. You cant place them close to a wall as the quality of sound drops and they do not work well unless plugged into the wifi box!

    15 of 27 people found this useful

  • 4.0 out of 5 stars

    Great sound; bit finicky on network connection

    • Written by from Chelsea

    Overall I'm still extremely happy with my Zeppelin Air. It has superb sound -- really amazing for its form factor. Even at louder volumes we're happy. However, it does fall off our network fairly often. It's a good distance from an access point, so I suspect it would be less of a problem if it were closer. I have an Altec Lansing inAir that seems to have some of the same issues with wireless, so I'm not sure how much better the competition is. If your Zeppelin is close to its source it probably won't be too much of a problem.

    28 of 29 people found this useful

  • 5.0 out of 5 stars

    Advantages Of Zeppelin

    • Written by from Vashon

    I have been waiting for Bowers & Wilkins to begin selling the A5 and A7 Airplay speakers. In the meantime I spent a lot of time comparing the specs to the Zeppelin Air that was released last year. In the end I bought the Zeppelin at the beginning of October 2012. It's a crackerjack and I think better value for money than the A7. That said the Zeppelin arrived without the latest software that I downloaded and then proceeded to walk through the steps with the BW App, but despite following the direction to the letter airplay failed to work. After a few emails to England, their support staff told me to reboot my router. Bingo!!

    All in all I top notch product and must be one of the best airplay systems for the IPhone or IPod.

    87 of 91 people found this useful

  • 5.0 out of 5 stars

    Great speaker!!!!!

    • Written by from Gainesville

    Makes your music on your iPhone sound great but you have to use decent music. "But my music sounds muddy on it"... yes your lime wire, free 40kbps will sound bad almost every speaker. I use a aux cord from my mac and some 96000kHz/24bit music. There is not a time I use this speaker and am not impressed. Plus if you don't like it, take it back and get your cash back. You have 30 days. Or if in the rare case you get a bad egg. Take it back and get a new one. No questions asked. The bass is not as punchy as the Bose of the same price. The quality of sound, however, is far better. So if you want to hear details in your music you never known where there. Go B&W. If you just want a speaker to play loud, thumping music for parties. Go Bose. Or, if you can, just go listen to them both.

    89 of 90 people found this useful

  • 2.0 out of 5 stars

    Good sound, poor all around otherwise

    • Written by from Palm Springs

    Other than the good sound, there is great difficulty in its formula to connect to your wifi, and very poor performance if you do. Intermittent play at best, not consistent as with my bluetooth experience.
    The remote control and buttons on the speakers work poorly and are often non responsive.
    The speakers default to tv play when a video or youtube media is play, thereby only giving sound.
    Software restore would not fix my no longer working wifi connection in the unit, and support said I had to send it in to have it looked it.
    I sold it as is

    69 of 75 people found this useful

  • 2.0 out of 5 stars

    Wireless is difficult

    • Written by from Oakland

    The sound is fine when it works. The wireless feature part no longer works because it needs the famous firmware upgrade. I have been hearing about firmware upgrades since the dawn of the computer age. It usually means the gadget doesn't work right. It was fine when I first set it up but after moving and trying to connect to a new network, it is impossible. Overpriced.

    17 of 29 people found this useful

  • 5.0 out of 5 stars

    Incredible Product

    • Written by from Farnham

    These speakers deliver amazing quality sound and the customer service is second to none. I recently had a small issue and upon return of the product, found that they had replaced damaged external parts and extended the warranty as a gesture of goodwill - unheard of from its more mainstream counterparts - Bose etc. If you are looking for fantastic acoustics delivered through a beautifully designed and built product, the Zeppelin Air is definitely for you!

    15 of 17 people found this useful

  • 3.0 out of 5 stars

    Great sound but...

    • Written by from Saskatoon

    The unit has amazing sound but they seem to be having some technical problems with them. Mine needed repair during the warranty but it still cost me shipping charges to their Quebec repair centre and the hassle of dealing with an expensive docking unit that failed within six months of purchasing it.

    After doing some research I found that several people appear to have had similar problems.

    B & W took care of the problem without question, but there was still the hassle of shipping and receiving a large docking unit (that I didn't expect to have any problems with).

    If you want great sound and don't mind dealing with problems I'd recommend this unit. If they have an upgrade that fixes this problem the unit deserves five stars.

    13 of 16 people found this useful

  • 2.0 out of 5 stars

    Sounds Great - Wireless Drops Regularly

    • Written by from Pittsford

    I've owned the Zeppelin Air for 10 months and agree with many users that the sound is fantastic but the wireless functionality is unreliable at best - certainly frustrating.

    I've used with three different wireless modems in two different apartments (and separate internet providers) with little distance between modem and Zeppelin.

    I've implemented the update with no improvement. The thing drops out to the point where I can't get through a single song.

    For the money, this is not worth it.

    BW should stop selling this unit since it clearly hasn't committed to a solid fix after all this time and selling such a flawed product damages its reputation.

    Compression in the BOSE units leads to poorer fidelity, however, at least BOSE has a more reliable technology.

    Do not buy this unit.

    22 of 31 people found this useful