• 2.0 out of 5 stars

    Wireless is difficult

    • Written by from Oakland

    The sound is fine when it works. The wireless feature part no longer works because it needs the famous firmware upgrade. I have been hearing about firmware upgrades since the dawn of the computer age. It usually means the gadget doesn't work right. It was fine when I first set it up but after moving and trying to connect to a new network, it is impossible. Overpriced.

    17 of 29 people found this useful

  • 5.0 out of 5 stars

    Incredible Product

    • Written by from Farnham

    These speakers deliver amazing quality sound and the customer service is second to none. I recently had a small issue and upon return of the product, found that they had replaced damaged external parts and extended the warranty as a gesture of goodwill - unheard of from its more mainstream counterparts - Bose etc. If you are looking for fantastic acoustics delivered through a beautifully designed and built product, the Zeppelin Air is definitely for you!

    15 of 17 people found this useful

  • 3.0 out of 5 stars

    Great sound but...

    • Written by from Saskatoon

    The unit has amazing sound but they seem to be having some technical problems with them. Mine needed repair during the warranty but it still cost me shipping charges to their Quebec repair centre and the hassle of dealing with an expensive docking unit that failed within six months of purchasing it.

    After doing some research I found that several people appear to have had similar problems.

    B & W took care of the problem without question, but there was still the hassle of shipping and receiving a large docking unit (that I didn't expect to have any problems with).

    If you want great sound and don't mind dealing with problems I'd recommend this unit. If they have an upgrade that fixes this problem the unit deserves five stars.

    13 of 16 people found this useful

  • 2.0 out of 5 stars

    Sounds Great - Wireless Drops Regularly

    • Written by from Pittsford

    I've owned the Zeppelin Air for 10 months and agree with many users that the sound is fantastic but the wireless functionality is unreliable at best - certainly frustrating.

    I've used with three different wireless modems in two different apartments (and separate internet providers) with little distance between modem and Zeppelin.

    I've implemented the update with no improvement. The thing drops out to the point where I can't get through a single song.

    For the money, this is not worth it.

    BW should stop selling this unit since it clearly hasn't committed to a solid fix after all this time and selling such a flawed product damages its reputation.

    Compression in the BOSE units leads to poorer fidelity, however, at least BOSE has a more reliable technology.

    Do not buy this unit.

    22 of 31 people found this useful

  • 5.0 out of 5 stars

    Audio nut!

    • Written by from Canoga Park

    Just picked up my second pair of B & W's! My first was MM-1 for my desk top. Those were very impressive. I wanted wireless speakers that could move around such as the Zeppelin. After setting up Airport Extreme which was so easy, I took my Zeppelin into my garage and WOW! This woke up my neighbors! I accidently had the volume on max! I highly recommend this system to anyone looking for high end quality willing too pay the price. Well worth it! FYI... I own Bang and Olufsen home system. So I am picky! Enjoy!

    14 of 15 people found this useful

  • 1.0 out of 5 stars

    Don't waste your money with terrible wireless performance

    • Written by from Pasadena

    After owning this device for almost 2 years my experience with Zeppelin Air is it great IF it works but for most of the time it just doesn’t.

    Wireless airplay works sporadically at best with constant pauses & complete failures to stream. The lovely device has now decided to keep resetting its network name every time it sleeps on top of all they other annoyances. Don’t waste your money on this device if you plan to use on a wireless network you will be very disappointed. After every firmware release I get excited in the hope that it will finally work but it never does.

    I say as a very loyal fan to the BW brand with 600 series speakers for my home theater setup along with M1 computer speakers, P5 & C5 headphones.

    Worst of all is B&W support who take days to get back to you with very generic answers which never solve the problem. B&W should stick to just making speakers without embedded amplifiers !

    45 of 60 people found this useful

  • 5.0 out of 5 stars

    Many Products One Selection

    • Written by from Albuquerque

    Hello all, hope this helps like minded individuals. I have a "sensitive" ear for audio and my tastes run from opera to heavy metal and RAP. So here is the meat-n-potatoes. After buying the B&W Zeppelin, MM-1, and Bose Companion20's I can say this. You don't go wrong with any of these. The MM-1 are wonderful near field GEMs (best if the only speaker you're going to purchase for near field). The 20's surprise and delight with rich full frequencies that create a tight image but sound a bit more artificial than the MM-1's. The Zeppelin is in a league of it's own. If money is not the object, it stacks up against the B&O and blows away "tube" offerings in realistic and impressive room filling sound. It performed much better at filling large open areas with sound that recreates a sound stage that in some ways defies this old audiophile. No issues with airplay for me. Long and the short, after trying 10 different models, I bought the 20's for my iMac and the Zeppelin for living area. At near fields (arms length) the 20's are comparable and half the price.

    13 of 13 people found this useful

  • 5.0 out of 5 stars

    Great sound!

    • Written by from Cambridge

    I have the speaker for about 2 months now and really love it. The setup was not as hard as I imagined, and the airplay works great. Also got a digital cable to connect TV to the speaker. The sound is really truely amzing!!! I love it.

    16 of 16 people found this useful

  • 5.0 out of 5 stars

    Easy set up :-)

    • Written by from ATLANTA

    I love this speaker !!!!!!!!
    I was, at first, turned off by all the nightmare stories I read about the "set up".
    I got the application "Air play set up" from Itunes.
    It made it so easy and fun to set up.
    If you buy it make sure you use the application.
    NO ethernet cables.
    NO internet log in.
    Good luck !!!!!!!

    14 of 14 people found this useful

  • 2.0 out of 5 stars

    Nothing but a headache

    • Written by from Stanley

    Great sound....but don't buy if you have BT Infinity!!!! Despite assigning a static IP etc to the Zepplin and spending hours on repeated set up attempts Airplay only stays connected for about 1 day.

    Very unsatisfying

    14 of 17 people found this useful

  • 3.0 out of 5 stars

    Couldn't use it out of the box

    • Written by from New York

    So I purchased this because I know it's the best of the best - and it sounds great in the Apple Store. However, I lugged it home only to find out that it would not produce any sound. I was baffled. I called B&W support and they told me I'm one of the rare instances where the voltage in my house is just above 120V and the unit will not operate. So, I had to spend another $50 on a voltage regulator to plug it into. A little annoyed.

    17 of 27 people found this useful

  • 5.0 out of 5 stars

    Categorically Stunning

    • Written by

    I was very unsure about what to expect after reading other reviews. The set up was very easy and relatively fast. I have used AirPlay for numerous episodes of Suits as well as streaming songs, YouTube videos and other apps. The connection has never been interrupted and I have never had to reconnect it to the network. All of my skepticism has been erased and I am truly enamoured with these speakers. The sound quality is phenominal and the design is absolutely beautiful. Buy them! They're worth it!

    24 of 25 people found this useful

  • 5.0 out of 5 stars

    Absolutely Flawless

    • Written by from Peterborough

    This speaker/docking system is the best on the market for it's intended use. It does not replace a larger system for large rooms, but for home or small room use - you simply cannot purchase a better unit. I would recommend multiple units to effectively fill larger rooms, which B&W supports with their software enhancements to sync multiple units together.

    The outages that other people complain about has nothing to do with the B&W unit, but rather their WiFi systems. People using multi-channel WiFi will not experience sound interference. Alternatively, one can dock their unit onto the unit, which by=passes the WiFi airplay, and plays directly to the system.

    Sound is clear and bass is smooth and punchy.

    21 of 24 people found this useful

  • 1.0 out of 5 stars

    Too Bad...

    • Written by from New York

    When it works, it sounds great... Problem is it rarely works correctly. Even the dock doesn't always recognize my iPhone. The worst is listening to music wirelessly that cuts in and out. It's very frustrating, and for the price they should have perfected it. Bowers and Wilkins makes great speakers, but they didn't get this one right, and I'm bitter that I'm one of the early purchasers that wasted so much money.

    24 of 35 people found this useful

  • 5.0 out of 5 stars

    Zeppelin Air

    • Written by from Delaware

    I have had my Zeppelin for 6 months. I truly believe that there are now many great sound systems in the Zeppelin category. However, this system is just a step ahead. No one can argue with the sound of any B&W speaker. True audiophile sound and absolutely beautiful design. Check it out, well worth it!

    11 of 16 people found this useful

  • 1.0 out of 5 stars

    iPad helps

    • Written by from Herisau

    Connection via PC doesn't work. Setting it up via the Safari Browser on my iPad worked well. Nevertheless for no obvious reason the Zeppelin loses the connection to the network. Than I have to reset it and reconfigure it.

    11 of 21 people found this useful

  • 5.0 out of 5 stars

    Amazing Sound and Looks Fantastic

    • Written by from Richmond Hill

    Just picked this up today. The product itself has some good weight and looks gorgeous alone on a shelf. AirPlay setup can be very easy, B&W have created an app which can be found in the app store and all the setup can be done from your iDevice took no more than 10 minutes.
    When your device is sitting on the dock the sound is crystal clear with awesome bass.
    AirPlay takes 2-3 seconds to start and its quality is on par with when its connected.
    I have experienced one outage where the music cut out, but it came back in 2 seconds.
    Really can't emphasize how amazing it sounds.

    10 of 13 people found this useful

  • 5.0 out of 5 stars

    Listen and you'll see!

    • Written by from Toronto

    These speakers are simply brilliant! After rediscovering music with the P5s, I decided to splurge and buy the Zeppelin Air and I couldn't say enough good things about them. The sound is so detailed that I often find myself standing right by them listening to music.

    They can definitely fill up a large living room without distorsion to the music itself.

    Don't look at the price, please yourself, these are AMAZING!

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Way to hard to set up. Cuts in and out.

    • Written by from Arlington

    The set up process is quite complicated and if you make any error you have to reset. The instructions require you to have a Mac with an ethernet port ( Need an adapter if you have a Macbook Air). Once I got it hooked up and configured it cut in and out all the time. My iPhone 4s would not play when connected to the dock. I have read elsewhere that many people have connection issues and that there is some type of bug with the 4s. I would beware.

    4 of 10 people found this useful

  • 2.0 out of 5 stars

    Amazing sound and a huge hassle

    • Written by from Colorado Springs

    I want to love this thing so much. It sounds and looks amazing. But I've wasted hours on setup. Airplay didn't work at all out of the box. I've flashed and re-flashed the firmware and had to configure the wifi multiple times. B & W tries to make it easy, but it's not. I don't understand why the iOS app has to run over wifi instead of using the dock connector for configuration. Anyway, if you're ok with the wasted time, go for it.

    11 of 18 people found this useful