• 4.0 out of 5 stars

    Great Product

    • Written by from Waltham

    One of the best speakers I have ever had. In addition to all of its positive feedbacks, I wanted to add that it has some minor issues such as WI-FI. It is pretty hard to set your device up in order to use it wirelessly.

    7 of 8 people found this useful

  • 4.0 out of 5 stars

    Form and function but not without flaws

    • Written by from Centurion

    Firstly, this thing is built like a tank and weighs a lot more than its size would suggest.
    It sounds as good as it looks and if you had to do a blindfold test you'd never believe that such a big sound could come from such a relatively small package. Sound stage is not great which is understandable with the speakers so close together but I don't think it was intended to replace your living room hifi. It's meant to fill a small room with big sound and it does that brilliantly.

    It's not all good news though, updating the firmware and setting up Airplay is a real pain. There is an app from B&W in the AppStore but simply connecting to the unit's wifi hotspot and going to its IP seems to be much easier. That being said, make sure your wifi router's security settings are set up properly else the Zeppelin will not be able to connect, even if it accepts your WiFi password.

    Also, the unit doesn't control it's own volume, even though it's got vol up/down buttons, what happens is that it controls your iPhone/iPod/Mac/etc's volume. This means that when you dock your phone the first time it could start playing music at full blast!! I found this out the hard way and I feel it's a serious design flaw that should be looked at and fixed ASAP. You could seriously injure your ears.

    Other than those 2 issues which cost it a star, it's a superb device and I'd highly recommend it, just remember you've been warned - don't blow your ears...

    17 of 18 people found this useful

  • 4.0 out of 5 stars

    Great sound; bit finicky on network connection

    • Written by from Chelsea

    Overall I'm still extremely happy with my Zeppelin Air. It has superb sound -- really amazing for its form factor. Even at louder volumes we're happy. However, it does fall off our network fairly often. It's a good distance from an access point, so I suspect it would be less of a problem if it were closer. I have an Altec Lansing inAir that seems to have some of the same issues with wireless, so I'm not sure how much better the competition is. If your Zeppelin is close to its source it probably won't be too much of a problem.

    28 of 29 people found this useful

  • 4.0 out of 5 stars

    great device

    • Written by from union

    I have two zeppelins that I purchased so that I could have multi-room connectivity and sound (note that the apple store reps do not know that you can play multiple zeppelins from the same source). First, the setup - a bit cumbersome, but with some patience and downloading an update, it worked fine on first try. Second, the connectivity - it seems that I need to have my iphone, computer or ipad within about 10 feet for the wifi to work. The computer seems to work from a greater distance. Sometimes it drops the signal. Overall, connectivity is average, but it works fine with a little patience. Third, the sound - amazing, absolutely amazing. I also looked at the more expensive B&O dock and there is no comparison in the depth of the sound and stereo separation, these blow everything else away. Overall, I give this high marks and would buy it again.

    9 of 10 people found this useful

  • 4.0 out of 5 stars

    Use iOS route!

    • Written by from WARRINGTON

    Had it delivered yesterday. By the end of the day yesterday wanted to throw it out of the window. Followed set up advice to the letter and got nowhere. Had to do complete restore this morning and tried again. No luck. Factory restor again - the finally decided to use iPhone iOS route to set up. Worked first time and now listening to the satisfying deep, crisp boom of my tunes. Worth the trouble I think.
    Go for it!

    11 of 15 people found this useful

  • 4.0 out of 5 stars

    Superb Airplay - once connected via Ethernet

    • Written by from San Francisco

    I love the sound of my Zeppelin Air, have been using it 2-3 hours a day (when not traveling), and my iPhone 4S, PC with iTunes, iPad 1 & 2, and iPhone 4 (girl friend's) all stream to it almost perfectly. About 1 out of 30 songs will experience a 1-2 second "pause" randomly. Annoying, but I still love the speakers. Airplay + iPad 2 + iMatch + Zep was a huge hit this holiday season during parties.

    I also use the line-in port from my TV to improve TV audio. Living in a smallish SF condo with thin walls, I'm not at liberty to have a larger audio system most days.

    Now, the purpose of writing this review is to talk about Airplay. I had my Zep wirelessly connected to a very stable Linksys WRT-54G that had been upgraded to DD-WRT (latest software) and was rock solid with all devices. But the Zep would drop WiFi connection randomly and have to be reset and re-configured to connect, as others have mentioned. Very, very annoying. But I love the sound and the utility of Airplay enough that I soldiered on, waiting for some firmware fix, or considering a different router that perhaps would be more stable with it.

    However, I finally tried connecting the Zep straight to my router with an ethernet cable, and reset it. Once turned back to Airplay mode (purple LED), it's immediately visible to all my devices on local network, and has been rock solid for 6 weeks, except for the occasional 1-2 second pauses mentioned above. So, for people who can, I recommend connecting your Zep over ethernet. Very annoying, but I love the system so much, I'm only knocking off one star.

    9 of 13 people found this useful

  • 4.0 out of 5 stars

    Amazing speakers, but AirPlay doesn't work

    • Written by from New York

    The speakers sound amazing. (Note that it will take a few hours/days for them to burn in, however, so they don't sound amazing out of the box. But soon, they will.)

    BUT, the AirPlay is useless (even with the latest firmware installed).

    When I turn the speakers on, AirPlay works. But it permanently disconnects usually within an hour or two, meaning I've got to power the speakers off and on to re-enable it. This is just terrible engineering -- I mean, if the speaker realizes it's lost the Wi-Fi connection, then it should try reconnecting on its own afterwards! Really just unforgiveable.

    But also, quite often the AirPlay just stops working from one song to another. The connection isn't lost, because I can reselect the speaker as output, and the AirPlay works again. So I have no idea what's going on there.

    I could forgive short gaps in AirPlay, because I understand there might be WiFi interference. But the fact that it just dies all the time, and I can rarely get it to play more than 2 or 3 songs in a row, makes it completely useless.

    Hopefully B&W fixes these in future firmware updates, but I doubt it, since I figure they would have been fixed already, since it seems like everyone on the Internet is complaining about the same thing.

    9 of 10 people found this useful

  • 4.0 out of 5 stars

    Great build

    • Written by from Port Coquitlam

    I just bought this from apple store Dec 5 2011. The cabinet and look is perfect for a small room. I use it for airplay through my iphone + use it as tv speakers for a small room via Optical mini cable. I wanted to use it for Airplay of my PC iTunes but there are problems with airplay through firewall that I cannot seem to figure out - This is a big drawback because i don't put all my music onto my iphone and want access to those songs.
    The sound is decent and room filling for a small bedroom or small office. Don't expect pinpoint soundstage because stereo separation is limited. Clarity of treble is good.
    I like the options for connections - optical, airplay, ipod dock. There was ethernet but I wasn't able to get that to work as "airplay".
    The biggest CON is the setup. Although listed by some as easy, there are too many issues. I found support was good but only if you can speak to someone...they try to get everyone to use their website and email support - not happy with that after I spent 1 long night fiddling with airplay. The problem turned out to be IE 9 has a bug when submitting to the device during setup. Wish they listed that problem on their site. It was easily solved by using Chrome browser instead.

    8 of 9 people found this useful

  • 4.0 out of 5 stars

    Awesome Product, but here are some details

    • Written by from Santa Monica

    Zeppelin Air is a great product and I want to write this review to help anyone who is hesitating whether to buy it. Be patient and read on, I hope you could make the best choice for you.

    First, you need to realize it's not an apple product. Since it's not made by apple, you shouldn't expect Zeppelin Air to work as seamless as it is between apple products (like AIrplay from iPad to Apple TV). They are from different company. There will be some gaps/dropouts during Airplay, but I think this is totally bearable. Some people complain about the airplay is dropping out every 1 minute. Do some research on how to better set up the airplay. It's mostly about the routers. When you get the router done, it's not going to dropout every minute and I'm sure about it because I went through all that. B&W is a respectable company with great reputation.

    Second, the way it sound is great. It is room-filling, but it utilized more bass to create a feeling of room-filling, so it's kind of an easy way to achieve that name. So you will need a little EQ adjustment if you want it to sound more natural but it's no big deal, just some clicks on whatever iDevice you're docking it with.

    Third, it has individual drivers for high/med/low frequencies, but there is a good distance to listen to it. I have a studio which measures 18X24. From 3-5 feet, it sounds great with an excellent stereo feeling to it. But when you get further away, you hear more how it is individual drivers instead of separate speakers.

    Ok, so far I've stated three drawbacks of it. BUT, none of them marks it a bad product. I've owned Bose,Beats headphones+speakers. None of them could compete with B&W unless you're a Bass-sucker. I would definitely recommend this product. But I just hope whoever buys this great speaker could think whether they can accept these three minor(I consider it minor) drawbacks since it's priced at $599. Just keep in mind that it's not an apple product, so expect do some work on your own to get it work smooth. Want something this good and plug and play? Buy $999 B&O which is without airplay. Otherwise, enrich yourself with some knowledge of routers and you'll enjoy this wonderful speaker as you take a sip at your cappuccino.

    15 of 17 people found this useful

  • 4.0 out of 5 stars

    B&w zepplin air

    • Written by from Arlington

    This system was problem first try setup by cable (Ethernet ). This more simple to setup by iPad or iPhone it,S take less than 2 minutes.New firmware 1.1.3 updated but still some time drop play air that why rate 4 star.

    3 of 8 people found this useful

  • 4.0 out of 5 stars

    Great product, with some caveats

    • Written by from MISSION VIEJO

    I've been working with the Zeppelin Air for a client during the last week, and the Zeppelin has great sound, but I've encountered a few usage issues.

    First, if you unplug it from the wall, there is no internal battery backup for the settings, so if you move it to another room, be prepared to use an Ethernet cable again to set up the wireless network and password.

    Also, whenever I've undocked an iPad 2 from it, I've had to press the power button again briefly for it to be recognized by AirPlay again. If I don't, iTunes doesn't see it as a speaker. I assume this would apply to all iOS devices, but I've only tested it with an iPad 2.

    7 of 10 people found this useful

  • 4.0 out of 5 stars

    Airplay problems with Iphone 4S

    • Written by from London

    A few minor set up problems which were dealt with promptly and efficiently by B&W support team.This is a stunning piece of music machinery and I love it. Tried the volume on full max and very little distoration. This would be my piece de resistance if the airplay on the iproducts could be finally sorted out.

    9 of 10 people found this useful

  • 4.0 out of 5 stars

    4s problem

    • Written by from Moscow

    Only problem is that my new iPhone 4S will not work longer than a minute and the zeppelin drops from the wireless network

    11 of 12 people found this useful

  • 4.0 out of 5 stars

    Only the Airplay, that's problem.

    • Written by from Seoul

    this sound is great. if you like warm sound & harmony of sounds, especially emphasized bass, zeppelin air may be the best choice. but there is one big problem. yes, you already know, the Airplay. the linkage between iProduct & Zeppelin Air are disconnected well. although i solved the problem, i didn't know how i solved it because of solving it just modifying the setting of my wireless router. i don't understand why b&w solves this problem. i think they know this problem already.

    16 of 22 people found this useful

  • 4.0 out of 5 stars

    great sound...but...

    • Written by from KAILUA

    Okay, first the good stuff. This thing sounds AMAZING! I actually compared this unit to the beats boombox and while the bass on the boombox is stronger (naturally), both units were plenty loud enough. I do think the zeppelin has a more balanced aound. The key difference was when you're trying to listen at low volumes. The Zepplelin has way more detail even when you have to listen to your music at lower levels.
    Bad stuff: The Airplay part of this unit ONLY works with the music part of your Itunes library. Movies, stuff off the internet, no can do. Don't worry though, there's a mini plug input if you want to use that. Oh, and knowing what input you're using can be a little confusing since it's only a little light that changes color to let you know which one you have on.
    I bought the MM-1's too..and returned them (they get HOT!) and put this in front of my computer instead. I do not regret the $ I spent on this unit at all. : ) As other reviewers have said, "if you can afford it...get it!"

    18 of 24 people found this useful

  • 4.0 out of 5 stars

    Four Stars only because perfection invites the contrarians to argue

    • Written by from NORMANDY BEACH

    A pure audiophile I'm not and those who are might talk techy stuff I don't get; but as an average Joe who has spent thousands in the 1980's and 90's on supposedly "top shelf" audio systems, the B&W Zeppelin Air is mighty impressive. I have a Bose Soundek for my original 5th gen iPod, and it's not bad. When I compare the Zep to the Bose, there is no comparison. With astounding range from lows to highs, it's hard to believe this little package delivers so much solid, crisp sound. Wireless setup with my existing network over my Airport Extreme was a snap that took only minutes. All my devices, including my iMac, Mac Air, iPad, iPhone and iTouch control the Zep beautifully from the original one-time setup. I would highly recommend this product.

    29 of 33 people found this useful

  • 4.0 out of 5 stars

    Hands Down the Best iPod Speaker System

    • Written by from Ann Arbor

    I've had the Zeppelin Air for a little over a week and, like any speaker, it's now starting to open up. Setup was not as difficult as other reviews have described. As long as you follow the included instructions it will only take 10 minutes at the most, and given its price I'm sure most are willing to kill 10 minutes setting it up.

    You start by connecting the Air to your computer via included ethernet cable. Then you access an offline website to name the Air and log it onto your router. After waiting about 2 minutes for the flashing purple LED to turn solid, you open iTunes and start streaming music.

    The streaming process is very good. I've had the sound cut off twice, each time was for less than 1 second. Having connected other speakers through airplay, I can tell you this is normal and just a minor bug in Apple's software.

    The build quality is quite good. B&W built a rubber base into the Air, which allows the system to grip most surfaces very well. There is no handle to hold the Air, which makes moving it from room to room kind of difficult. Overall the build quality seems very solid.

    Since B&W is known for their audiophile grade equipment, it should come as no surprise that these speakers sound very good. Any serious audiophile most likely would not buy the Air however, since at this price range a bookshelf system would sound better. However, I didn't buy this system only for sound quality but also convenience and portability. The treble is clean and detailed, I would say about equal to the B&W MM-1. Mids are warm and powerful. The Bass is surprisingly good for a speaker this size. While I wouldn't say it has strong punches, it does sound very natural and present. Whenever I hook a new sound system to my iTunes library, I always open up and adjust the equalizer to fine tune each frequency. When I performed this tradition on the Air, I ended up keeping nearly all the frequencies at +/- 0, which in other words means the sound is very well balanced. My only real complaint about the sound quality is that the stereo separation isn't great, but is definitely the best I've heard from an iPod speaker system.

    The remote as others have mentioned could use improvement. The aesthetics are great, but it can be difficult to determine which end is up. B&W indented the back of the remote to help determine the correct end, but the design could be better. The remote can turn the system on and off, either adjust the iTune's or the speaker's volume, skip between songs on your iPod or iTunes, and switch between audio sources.

    I would say the design of this system is its strongest feature. The sound is very well balanced and detailed, and loudness is extremely impressive given its size. The connectivity is very convenient, with only a few glitches that will certainly be fixed with software updates. The price is high, but you get what you paid for... The nicest looking, most technologically advanced, and best sounding iPod/iTunes speaker on the market.

    53 of 57 people found this useful

  • 4.0 out of 5 stars

    Spectacular sound but terrible AirPlay setting

    • Written by from Warsaw

    Zeppelin looks great and sounds great, no doubts it one of the best or the best speaker system for iPhone, iPod or iPad. Design beats Harman Kardon, Bose or any other equipment. I would give 5 star but AirPlay connection is not acceptable. I have tried set up connection several times using Ethernet cable, PC, iPhone or iPad wireless system and achieved nothing. Zeppelin is not able to connect to my home WiFi network. I believe B&W was aware about this issue because they recommend to install latest firmware 1.1.3 but good luck when you try to do it. I have a feeling that IT Department of B&W lives in last century. If you want to update firmware first you have to install dedicated B&W software on your PC, connect Zeppelin to PC and manually install driver. I tried to do it several times but my Windows Vista only shows info that device is not recognized. I wonder why it's so complicated when other companies can provide updated firmware as a file which can be installed without any software by connecting directly any external flash/hard drive.

    28 of 30 people found this useful

  • 4.0 out of 5 stars

    Great Speaker - Solved WiFi Issues, iPad 2 Works

    • Written by from Calgary

    This is a great speaker which sounds awesome after you get it working. It works fine when connected wired or docked but the wireless can cause some major pains. I have it working with all my devices now which is great.

    The WiFi issues were related to the router that I have. I had to use another wireless router to get it to work.

    - iPod Docked works fine and the sound is great.
    - iPad Docked works fine too. You select the Zeppelin Air you configured if you want to see video while it is docked.
    - Both the iPod and iPad charge while in the dock.
    - Both the iPod and iPad can use AirPlay
    - Devices can be docked when other devices take over. If the docked device is connected to the AirPlay you will need to disconnect it using the selection icon. You do not need to take the device out of the dock and it will still charge.

    Sorry I could not put my troubleshooting tips in here but it is worth it once you get the wireless working with the right router.

    8 of 10 people found this useful

  • 4.0 out of 5 stars

    Love My Zeppelin

    • Written by from Somerville

    That is once I got it working on my wireless network. Frustrating experience that took hours of troubleshooting and luck. I started with the wired install approach using the included network cable. No luck after multiple tries and using a paper clip to rest the machine according to the instructions. I could not get the firmware to update either. The firmware update software would not find the Zeppelin despite being connected via USB as instructed. Then after multiple attempts I pointed the driver install location to the Bowers and Wilkins folder on my Windows 7 PC. That worked and I was able to update the firmware. What finally worked for me was doing the wireless setup using my iPad. The Zeppelin will act as a wireless spot that you can connect to with you iPhone or iPad. Use the browser to get to the Zeppelin setup page. Worked on one try. I also found that after earler failed installs that redoing the firmware update reset the Zep betterr than the paper clip button in the back.

    5 of 5 people found this useful