The bag is well done, but I need more interior organization pockets. I don't like having to rifle thru a lot of stuff--I want things neat & in their places. So I am returning this bag and trying the Tucano bag. I liked the messenger-style of the Thule though, and I actually found the clips others have complained about to be quite nice & not hard to manipulate at all. I pretty much hate the big Thule on the strap and on the bag itself, because it makes it too masculine for me. It's a weird mix with the polka dots... So it's definitely a nice bag, just not for me.
I wish I had known about the closure method, the aluminum buckles that slide horizontally onto nylon loops.
It is extremely awkward and slow, while secure and silent. I would take it over velcro any day, or even the PIQUADRO magnetic closure.