The bag is attractive and lightweight (as promised), but I was really disappointed with the straps. They were thin, hard, and uncomfortable on my shoulders. I would have liked to see more padding in that area.
I have to agree with the majority of reviewers on here. I travel extensively for work, and my MacBook Pro and Thule back and me have travelled over 230,000 miles during the last 12 months! It's a great size and the protection pouch on the top for iPhone/iPod is perfect. The bag is still in great shape, but within a few months of extensive travels, and flights, the "Thule" lettering came off. Other than that, a great bag for hard and heavy use!