Reviews for NeatDesk for Mac

The Mac software does not function well with the scanner. The scanner will not calibrate and is very erratic. Despite two scanners and multiple emails and software patches, this scanner does not function at all. A very big disappointment. I would not purchase this product.

I have used this product since version 2. Like the other reviewers, I have struggled with its crashes, lockups, the terrible OCR (gets it right maybe a third the time which means you really need to enter your metadata manually), general over all bugginess. At the same, time, I have tried every other competing "paperless" app out there and none do my job as well as this one. "Paperless" from Mariner is getting close, but still not as good.

So I have put up with its problems. I have years worth of receipts and data entered into it.

But what got me livid is that it has now since version 4 and this new cloud, for all intents and purposes, become spyware. These are your financial records, and when opened whether you use the cloud services or not, it connects to 15 different servers. Including doubleclick, hubspot, google, amazon whose sole purpose is to collect data on YOU. The user.

If you read the privacy policy, like most companies now, they collect data on your use of their site, and they reserve the right to poke into your stored in the cloud data. Which I personally think is a bad idea for storing financial records anyway if you have any concern about your privacy.

But nothing about using this app on a local machine with locally stored data. What makes a paperless office app useful is the metadata. Which is all typed. It is entirely possible with the right network software to block these tracking companies out, but you are taking time, money and trouble to do it. It resembles the Sears fiasco some time back where the FTC put a stop to the collecting data on users.

If I had the money for it, I'd sue them. As it stands, like several other reviewers have quoted, I have hundreds of hours of work which I am faced with doing over in another app.

The scanner itself? I have had occasional feed problems with it like some of the others have mentioned where it eats multiple pages at once, It has a particularly hard time with slick thermal paper receipts. Change of paper thickness gives it a hard time. But by and large the scanner itself has been a workhorse.

My biggest issue is with the software. And since like several others have quoted, the scanner won't work with other software, so I am faced with ditching and replacing that too.

I've an Epson Artisan 837 Multi - Function, which doesn't scan standard size receipts, or business cards via the document feeder. So, I purchased NeatDesk, and have been so disappointed! One day after purchase, the Software became non - functional, and I was prompted to install the complementary Upgrade. I copied my NeatDesk data as recommended, but the Upgrade wouldn't recognize it. Several attempts at re - installation were finally successful, but then the Editor feature, which allows you to edit your data, became permanently greyed - out. Essentially, it's Receipt Roulette, and a great way I wasted three (3) days of time.

Just a quick review to agree with others.
This does not work properly at all, had 2 of them and returned them due to them simply failing after short usage.

In the end I bit the bullet and bought the market leader Fujitsu ScanSnap S1500M, which works flawlessly, without all the software niggles the NeatDesk machine has.
Everyone should own the S1500M machine if they really want to be SERIOUS about going paper-free. It really has worked for me and several friends also use one accordingly, even in their businesses, as nothing really competes with it for home or SME business usage.

Why they bothered to release this, one really wonders. No, the NeatDesk is definitely a second-rate option here in comparison with the S1500M.

I researched heavily, considering that I'm moving to an entirely (or as close as I can possibly get) paperless office. I needed a workhorse. This is not that. What IS that, however, is the Fujitsu Scan Snap, which, after a few trials with each, was the one I eventually bought. It blows this one away, and though the footprint is perhaps bulkier, it still has an "Apple" feel to the design.

I really wanted NeatDesk to be my choice, but I had to go with the one that really pulls the cart. I was very surprised to find that I could not buy the ScanSnap through Apple. I almost always like the outside maker product/accessory offerings made here at the Apple site, but this is one they flubbed.

We have been using these scanner (2) on our PCs with no problems. However, do not use it on a mac. I bought the mac software for $75. It keeps freezing up our imac. The scanner freezes up too. This software is not compatible with macs. I wish I've red the reviews before I bought the software.

I thought this would finally take me to a paperless office. Big mistake.
If you have all day to scan and organize your papers go ahead, buy it. I don t have time to waste.

Got a Kodak scanner to handle my papers now.