Questions & Answers for Square Credit Card Reader - White
134 Questions from the Community
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I have a 3-G Nokia C7-00, will this work on my cell phone
- Asked by Bess M
- Aug 28, 2012
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I have an IPAD 3 and IPhone 4s. Can I take payment without a wi-fi connection and download the information later?
- Asked by Todd R from Omaha
- Oct 14, 2012
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can you use in mexico?
I wonder if Square can use in mexico or other countries?
- Asked by Manuel G from Morelia
- Oct 15, 2012
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will the square product work with intuit's software?
I am having a problem finding a gopayment roam data credit card reader for the Iphone. I was interested to know if this item will work.
- Asked by Robert M from West Chester
- Jun 13, 2011
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Is my personal info I put in when I sign up for the square safe & secure? Why do they need my ssn & other info?
- Asked by Stephanie P from Asbury Park
- Dec 15, 2011
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Do you need internet access to accept credit cards? I want to use it at a craft fair, but there is no internet access there.
- Asked by Lisa S from University Place
- Mar 23, 2012
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Answer
Internet access is required, so you will need to use a 3G-enabled device with a data plan, like an iPhone or iPad, or use a mobile hotspot device to set up a private wifi network.
- Answered by Nathan S from Dallas
- Mar 28, 2012
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Is there a transaction amount limit?
I acquired the square to help me in my new business, which will involve sales of furniture over $100. I need to know if there is a limit to the amount I can charge using the square.
Also, do I need a signature for larger amounts charged?- Asked by Linda C from Kingsport
- Oct 3, 2011
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Answer
For swiped transactions there is no limit. We did over $7k the first day and had no problems at all.
- Answered by Robert R from Bremen
- Oct 4, 2011
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what if we loose a square reader? can someone access my account?
- Asked by Damon S from New Palestine
- May 17, 2012
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How is fraud prevented from being performed by this device?
Can anyone sign up for an account? Can anyone, say a waitress, scan my card information into their phone while taking my card to their business' cash register? What kind of information is stored on the devices taking the information?
- Asked by Kimberly B from Cooper City
- Dec 12, 2011
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Answer
There was a brief security issue earlier in the year related to information that was retained on the device, but a later software update fixed the issue. There should be no personally identifiable information on the device after the transaction is complete.
Also, Square monitors accounts for fraudulent activity. There is always a risk of credit card fraud from bad actors, but you may call your issuing bank if you have any questions or concerns related to activity on your account.- Answered by Nathan S from Dallas
- Jan 18, 2012
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Is the owner charged income tax if he uses this for personal transactions (i.e. splitting the tab at dinner with friends)?
I would only use this for personal transactions, such as settling a small debt with friends for things like repaying the cost of movie tickets, etc, and I want to know if the income tax tracking portion of the software will consider those transactions as taxable income?
- Asked by Jason M from Holyoke
- Jul 17, 2011
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Answer
I asked Square about it, they told me that for 2011 they are not filing information with IRS regarding income amounts, and they are planning to only really provide information if >$20,000 or 200 transactions are sent through the device. They also mentioned that they would have more details closer to 2012.
- Answered by Jason M from Holyoke
- Jul 18, 2011
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Can it be used to read an ID card for logging into secure accounts?
We want to give our son an iPad to use when he is deployed to Afganistan with the US NAVE SEABEES this summer. In order to login to his accounts for the Navy, they have to scan their military ID. Is there a card reader he can attach to an iPad that will read an ID card?
- Asked by Paula H H from Kingsport
- Apr 14, 2012
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is wi-fi needed
if using an ipod touch 4th gen, can you take credit cards when wi-fi is not present and download later?
- Asked by Roger P from Haydenville
- Jul 19, 2012
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Answer
No cash only when wi-fi is not present
- Answered by Bryant A from Scottsville
- Aug 9, 2012
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Does AT&T (or your cell provider) charge air time or use your data plan to run Square?
- Asked by Rebecca B from Rogers
- Jul 11, 2011
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Best Answer
Square requires a live Internet connection in order to authorize payments. Thus, if you are connected via Wifi, your data plan will not be affected, but if you use the phone's data connection, standard data usage will apply. With that said, the amount of data that Square transmits is probably on the scale of sending an email, and shouldn't use much of your data allotment.
- Answered by Nathan S from Dallas
- Jul 12, 2011
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It is possible use with credit card of US territories, like Puerto Rico?
- Asked by Janette D from San Juan
- May 31, 2012
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Answer
no. At the moment, US only
- Answered by Steven D from Hillsborough
- Jun 10, 2012
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Can a business owner setup recurring credit card payments with this device or service?
- Asked by Ben B from D'iberville
- Mar 11, 2012
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Is there an app for the iPad that would allow customers to check in in the waiting room of my small business?
I have an after school tutoring center and would love for students to check in when they arrive and for that to be available online. It would also help me to keep track of "no show"s.
- Asked by Torry P from Birmingham
- Jun 2, 2012
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can it takes non us cards?
can square software accept non us credits cards?
- Asked by Aristides S from Jacksonville
- Aug 19, 2012
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