Questions & Answers for Square Credit Card Reader - White
134 Questions from the Community
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Can the square be used in a mental health office for billing which needs to be HIPPA compliant?
- Asked by Nikki C from Gypsum
- Dec 11, 2012
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Can this be used on WIFI and 3G? And how secure is it?
- Asked by Esther K from Glenview
- May 23, 2011
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Best Answer
Yes. The great thing about Square, is you can use it on both Wifi and 3G. Ideally, you want to use 3G so you aren't tied to a static spot, but it doesn't really matter. As for the security, it is fully secure. In fact, it is so secure, that Square sometimes has a problem in places with low cell coverage because it is unable to get a good connection. All in all, Square is a great thing, that I have been using for almost a full year.
- Answered by Connor W from Austin
- May 25, 2011
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But what about a receipt for the customer? I would love to use this on the Ipad or Iphone 4 but if I'm at a show I need to offer a receipt.
- Asked by B J from Wentzville
- May 12, 2011
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Best Answer
email, txt, or get a wifi printer and print on the spot
- Answered by Luis M from Norwalk
- May 21, 2011
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could i use Square to make purchase online?
it can transfer money, so how about using it for online shopping?
- Asked by Yinru Z from Toledo
- Nov 29, 2011
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Answer
Square is used to accept payment for purchases, not make purchases. You can use the Square app to accept payment when the card is not present, but the fee increases to 3.5% + $0.15 transaction charge.
- Answered by Nathan S from Dallas
- Jan 18, 2012
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if we use someone else ipad with this device how do we get the transaction to our account?
- Asked by Linda L from Chicago
- Feb 25, 2012
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Answer
You'll need to make sure they have the free Square app on their device. Then it will ask you to sign in. This is where you indicate it will be your account you're using.
- Answered by Buffy M from Poland
- Mar 21, 2012
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can i use it with both my iphone and my ipad
- Asked by Nicki S from Seymour
- Dec 5, 2012
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WILL THIS WORK IN THE UK AND CAN YOU LINK THE PAYMENTS TO YOUR OWN BANK ACCOUNT WITH SAY HSBC?
- Asked by Simon G
- Nov 28, 2012
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what accounting solftware is the square compatable with?
- Asked by Wendy W from Englewood
- Jul 18, 2012
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Answer
While there is no formal integration with a specific accounting package, Square provides the ability to export your transaction and deposit history in CSV format. If your accounting software is able to import CSV data, then you will probably be able to import the files Square provides.
- Answered by Nathan S from Dallas
- Jul 19, 2012
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it says it works with ipad and ipad2...how about the new ipad?
- Asked by A. K from Valley Village
- Jul 5, 2012
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Best Answer
The Square Credit Card Reader is compatible with all iPad models, all iPhone models, and all iPod Touch models with iOS 4.0 or higher installed. This includes the new iPad.
- Answered by Nathan S from Dallas
- Jul 8, 2012
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Best Answer
no it only works in the us sorry
- Answered by Donna P from Sandy
- Jun 20, 2011
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If I use my personal iPhone account with Square for the company I work for, will it keep my personal itunes account/email/bank/e and my work separate?
I work in a property management company that sales fitness center passes to vacation renters. Currently they have to pay cash or check. My company wants to get the square reader so that we can accept credit cards. However, they want me to use my iPhone. Will using the square card reader and app interfere at all with my personal data?
- Asked by Hannah B from Miramar Beach
- Sep 20, 2012
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Answer
Square requires you to set up an account with them through their website. All swiped cards and transactions go through that account, NOT through your apple iTunes account. Your company is able to set up a Square account, then they can give you limited access to the account so you are able to accept payments on your iPhone while still having the money be deposited into their company account. Essentially you are using your iPhone simply as a terminal and all the money and settings are the company's.
- Answered by Joel W from Holland
- Nov 6, 2012
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will it work with ipod touch 3g? What about the app?
- Asked by David S from Denver
- Oct 5, 2012
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Best Answer
yes, it will work for ipod 3g, it clearly states it in the box below the info and pictures of it ..
- Answered by Matt B from Boca Raton
- Oct 7, 2012
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I already have a merchant account system to accept credit cards. How can I use this just to swipe credit cards into my existing payment platform?
- Asked by Bryce G from North Hollywood
- Dec 15, 2011
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Answer
This only works with the Square app. You can not use it with an existing merchant account.
- Answered by Ian B from Bloomington
- Mar 17, 2012
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does the customer sign the screen on the phone
how do we get comittment from customer
- Asked by Scott M from Fort Worth
- Sep 29, 2012
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Answer
The customer signs on the screen. Optionally, you can turn on a feature to skip signatures for transactions under $25.
- Answered by Ian B from Bloomington
- Sep 30, 2012
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can you use the Square app with Iphone 3G using 3.1.1?
- Asked by Corina Z V from Houston
- Jul 14, 2011
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Answer
If the iOS is later than 4.0 you can.
- Answered by Rodrigo G from Overland Park
- Mar 4, 2012
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where does square plug into first generation Ipad
- Asked by Jay H from San Jose
- May 18, 2012
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Answer
Square plugs into the headphone jack on all compatibble devices
- Answered by Steven D from Hillsborough
- Jun 10, 2012
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Do I always have to be connected to WIFI or 3G network to use Square?
I have an IPod Touch so I'm not always 100% connected to the internet. Can Square store the data to be processed later when I have an internet connection.
- Asked by Jennifer B from Chesapeake
- Jul 20, 2011
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Best Answer
From Square's website: "For security reasons, there is no way to take payments at an off-site location and then upload the information at a later time. "
So, no, it can't store the data (which is a bummer for me - I have an Ipod Touch too)- Answered by Kristen S from Camden
- Aug 11, 2011
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