if the headphones break, can i send them in and get a new pair?

my friends tell me that i can send my headphones in and Apple with send me a new set for free, im just not sure if its true or if they're playing me.

  • Asked by Hadyn L from New Haven
  • Feb 22, 2010
Apple Earphones with Remote and Mic

Apple Earphones with Remote and Mic

Product No Longer Available

3 Answers from the Community

  • Best Answer:

    yes, if the earphones are still within it's warranty, but if not there is nothing they can do

    • Answered by Euan M from Glasgow
    • Feb 23, 2010
  • the apple store just gave me a new pair after mine were broken, no questions asked,, i think you have a year,,,

    • Answered by Adolfo T from Helotes
    • Apr 14, 2010
  • Yes, you can.

    However, you must provide a reason of why they broke; it you broke them yourself accidently, it will be a breach of your warranty and you will not be able to receive a refund or exchange.

    • Answered by Minh V from Sydney
    • May 10, 2010