Does the remote control works in iphone 3gs?

I have an iPhone 3GS and I can popup the volume neither popdown ...
I see that 3GS is supported for this earphones but no luck. Is it needed to do anything special?

Thanks.

Apple Earphones with Remote and Mic

Apple Earphones with Remote and Mic

Product No Longer Available

2 Answers from the Community

  • Best Answer:

    After googling for other people who have experienced this problem, I found the answer that applied for me: there was pocket lint that had been stuffed down the headphone jack. A paperclip and lots of patience later, I had extracted the lint and now the mic and remote work as advertised.

  • Yes.